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Reviews of Amaroo at Trinity

4 out of 5
Amaroo at Trinity
92-94 Moore Street, Trinity Beach, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 582 reviews" "
Rating 8 - Good. 215 out of 582 reviews" "
Rating 6 - Okay. 44 out of 582 reviews" "
Rating 4 - Poor. 21 out of 582 reviews" "
Rating 2 - Terrible. 4 out of 582 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy distance to beach and pubs and clubs
Stayed 10 nights in Apr 2024
Response from Amaroo on 2 May 2024
Thank you for the review Giovanni. We are so happy you had a great stay. Safe travels and we will see you next time - The Team @Amaroo

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 6 nights in Mar 2024
Response from Amaroo on 31 Mar 2024
Thank you for the review Jamie. We are so happy you had a great stay. Safe travels and we will see you next time - The Team @Amaroo

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for nine nights they only clean the room once think it should be every 3 days. The pool needs a good cleaning We loved this place however if you cant do stairs or a steep driveway not the place for you. 100 steps to the beach.
Stayed 9 nights in Mar 2024
Response from Amaroo on 25 Mar 2024
Thank you for your review Theresa. We are so pleased you loved our place. Thank you for your feedback however we do advise via email prior to arrival that our Units are self-contained and not serviced daily. You do get a complimentary service halfway through for stays over 7 nights. Our pool is cleaned almost everyday so we are unsure what you mean by 'it needs a good cleaning'. We wish you safe travels and hope to see you again.RegardsThe Team @Amaroo

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had the tremendous pleasure of spending 10 days at Amaroo at Trinity Beach as we explored the area around Cairns and the Great Barrier Reef. Right from our moment of arrival, Kym was warm and welcoming and provided us with a wealth of local information and escorted us to a beautiful deluxe balcony room. The room was very clean and incredibly comfortable, recently renovated, with a large balcony and great view of the coral sea. It was very well appointed and the resorts amenities were all in top shape, with a beautiful pool area, sparkling clean BBQs, a great tennis court, and plenty of safe covered parking. Trinity beach is a very beautiful small townsite with excellent walk to restaurants, coffee shops and a tavern and the beach is a slice of paradise. We felt our ten days went by far too quickly and we already miss this great resort and the friendly team that takes such good care of it and its guests. Thanks for such an amazing stay, we will be back!
Stayed 10 nights in Mar 2024
Response from Amaroo on 19 Mar 2024
Thank you Don for your amazing review and for choosing to stay at Amaroo. We are so glad to hear you both had a great time. We hope to see you both again soon. - The Team @ Amaroo

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 30 th wedding anniversary in Trinity beach and loved our stay at Amaroo. Very kind , helpful and knowledgeable staff for our first trip to the Cairns area. We are already planning another vacation at Amaroo. Thanks
Stayed 7 nights in Mar 2024
Response from Amaroo on 9 Mar 2024
Thank you Karina for the great review. We are so happy you had a great time with us here at Amaroo, we look forward to seeing you next time you come and visit. Safe travels. - The Team @ Amaroo

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 3 nights in Mar 2024
Response from Amaroo on 8 Mar 2024
Thank you for your review, Pam. We hope to see you again one day. The Team @ Amaroo

10/10 Excellent

Paul, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the generous space in my room, which had an ocean view. There are several excellent restaurants and a bus stop within walking distance. The beach is not really swimable.
Stayed 3 nights in Mar 2024
Response from Amaroo on 8 Mar 2024
Thank you for your review, Paul. Yes, the beach is not swimmable at this time of year due to Irukandji, however, if you come back from May through October, it is swimmable. We hope to see you again one day. The Team @ Amaroo

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaroo was fabulous from the moment we arrived! Very friendly staff, great location and that view - stunning! Would highly recommend and hope to return.
Stayed 3 nights in Feb 2024
Response from Amaroo on 18 Feb 2024
Thankyou for your review Tamara. We were thrilled to read you enjoyed your stay and can't wait to see you again next time.

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous - no complaints at all. The only hiccup was that we had no water on the morning that we left (5am) so we couldn’t shower but I feel this was a Cairns issue not an Amaroo one.
Stayed 7 nights in Jan 2024
Response from Amaroo on 16 Jan 2024
Thank you for your review Helen. We usually get notified about water being turned off, it was definitely all of Trinity Beach not just Amaroo. We are happy to read you had a fabulous time. We hope to see you back soon. The Team @ Amaroo

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I loved this accomodation! The receptionist let us check in 3 hours early because our room was ready which was amazing. The staff were lovely and always smiling. The location was beautiful with a beach view and a 2minute walk down to the trinity beach with great cafes/restaurants. They had a convenient store as well which was handy. The room we had was a bit outdated but it was clean which is all we want and a great aircon. Would come back, thank you Amaroo!
Stayed 9 nights in Jan 2024
Response from Amaroo on 16 Jan 2024
Thank you for your lovely review Bryan. We are so thrilled you had a great time and really enjoyed your stay. we hope to see you back here soon. Team @ Amaroo

10/10 Excellent

Ranjani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and very convenient to everything. Staff very helpful
Stayed 5 nights in Jan 2024
Response from Amaroo on 12 Jan 2024
Thank you for your review Ranjani. We were thrilled to read you enjoyed your stay and will look forward to seeing you again.RegardsKym and the Team @Amaroo

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are awesome, clean rooms and staff so friendly and helpful with options
Stayed 7 nights in Jan 2024
Response from Amaroo on 14 Jan 2024
Thank you Philip for the great review. We are so happy you had a great time with us here at Amaroo, we look forward to seeing you next time you come and visit. Safe travels. - The Team @ Amaroo

8/10 Good

Lynn, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.Slow season just a little lonely .Manager and staff were wonderful would stay again, Thank you!
Stayed 3 nights in Nov 2023
Response from Amaroo on 1 Dec 2023
Thank you Lynn for your review. We hope to see you again and safe travels. -The Team @Amaroo

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel and was very quiet while I was there so had the pool area to myself most times. Good for a quiet getaway
Stayed 3 nights in Oct 2023
Response from Amaroo on 5 Nov 2023
Thank you Daniel for your review. We hope to see you again and safe travels. -The Team @Amaroo

4/10 Poor

Nicka

Liked: Cleanliness
Disliked: Staff & service, amenities
Arrived there no one around to greet us , room was in a corner very noisy ,
Stayed 7 nights in Oct 2023
Response from Amaroo on 12 Nov 2023
Hi Nicka,We did everything we could to advise you prior to arrival to advise our business hours, emails, texts and you never responded. But like everyone that arrives after hours, we make it seamless and easy, with messaging of the Safe Code, an Outside Phone to contact us and Clear Instructions. You booked the corner room and it is described as that when you booked - yes, the cheaper option you chose.A great reminder to always book direct, so you can speak to the property to get what you want and know how it all works so you do not feel the need to leave such a horrible score.We wish you safe travels

10/10 Excellent

Linda

Stayed 3 nights in Oct 2023
Response from Amaroo on 31 Oct 2023
Thank You Linda for your review and for choosing to stay at Amaroo, we really appreciate it. It was lovely to meet you and we were thrilled to read you loved your stay. Will look forward to seeing you again next time. Regards the team @Amaroo

10/10 Excellent

Janine

Stayed 6 nights in Oct 2023
Response from Amaroo on 1 Nov 2023
Thank you for your score review Janine and we'll look forward to seeing you again next time.RegardsThe Team @Amaroo

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place!
Stayed 7 nights in Sep 2023
Response from Amaroo on 9 Oct 2023
Thank you Jacqueline for your review. We hope to see you again and safe travels. -The Team @Amaroo

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2023
Response from Amaroo on 5 Oct 2023
Thank you Sandra for your score review. We hope to see you again and safe travels. -The Team @Amaroo

8/10 Good

Walter James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 7 nights in Sep 2023
Response from Amaroo on 26 Sept 2023
Thank you Walter for leaving us a score review. Safe travels and we hope to see you again next time. - The Team @Amaroo

10/10 Excellent

Paige Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer to be given 2 toilet rolls complimentary instead of 1
Stayed 4 nights in Sep 2023
Response from Amaroo on 26 Sept 2023
Thank you Paige for leaving us a review and for your feedback however you were supplied with 2 full rolls for a 4 night stay. Safe travels. - The Team @Amaroo

8/10 Good

Ruth Emilijia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I found the staff very helpful. I had to upgrade our room and they were able to accommodate my request with no stress. The complex is clean and has awesome views of the ocean. My only feedback would be that there was not enough tea and coffee provided. Thank you.
Stayed 4 nights in Sep 2023
Response from Amaroo on 25 Sept 2023
Thank you Ruth for choosing to stay at Amaroo, we are thrilled you enjoyed your stay. Thank you for the feedback however we are not a serviced hotel and only provide starter packs. This information is emailed to all guests prior to arrival. Safe travels and we hope to see you again next time. - The Team @Amaroo

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay Amaroo. The property is very conveniently located close to everything on beautiful Trinity Beach; and close to Cairns, Port Douglas, and other tourist destinations which made it very convenient for us. Our unit was very clean and well maintained (as advertised), and the property manager was super responsive and friendly. We really recommend
Stayed 13 nights in Sep 2023
Response from Amaroo on 20 Sept 2023
Thank you Marie for leaving us a wonderful review, we are thrilled you enjoyed your stay. Safe travels and we hope to see you again next time. - The Team @Amaroo

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Amaroo on 14 Sept 2023
Thank you Rodney for your score review. We trust you enjoyed your stay and hope to see you again.RegardsThe Team @Amaroo

10/10 Excellent

Miodrag, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Cairns, and we were so lucky that we picked up to start at Amaroo at Trinity. The property is fantastic, and it offers all what you can request for a holiday. But, the the most amazing thing is view from balcony. It is just breathtaking, and we enjoyed every morning watching the sun rise. This place will be our first choice for our next visit to Cairns.
Stayed 4 nights in Sep 2023
Response from Amaroo on 12 Sept 2023
Thank you Miodrag for leaving us a wonderful review, we are thrilled you enjoyed your stay. Safe travels and we hope to see you again next time. - The Team @Amaroo

10/10 Excellent

PAUL, KING GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great place to stay. Will stay again
Stayed 5 nights in Sep 2023
Response from Amaroo on 12 Sept 2023
Thank you Paul for leaving us a wonderful review, we are thrilled you enjoyed your stay. Safe travels and we hope to see you again next time. - The Team @Amaroo

8/10 Good

Alison

Stayed 5 nights in Sep 2023
Response from Amaroo on 9 Sept 2023
Thank you Alison for leaving us a review. Safe travels and we look forward to seeing you again next time. - The Team @Amaroo

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money, and very friendly, helpful and knowledgeable Hosts. Coins readily exchanged and soap available for the clean and neat laundry/dryers. Thought l would have liked extractor fan for bathroom and cooktop, but in the end it was fine with no probs. Guests need to wash up/dry provided dishes at end of stay, and take rubbish bag(s) down the driveway to the bin area. Undercover parking is available. We were happy with our stay and will return!
Stayed 3 nights in Aug 2023
Response from Amaroo on 12 Aug 2023
Thank you Mary for leaving us a wonderful review, we are thrilled you enjoyed your stay. Safe travels and we hlook forward to seeing you again next time. - The Team @Amaroo

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and well maintained. Staff exceptional.
Stayed 10 nights in Aug 2023
Response from Amaroo on 13 Aug 2023
Thank you Paul for leaving us a wonderful review, we are thrilled you enjoyed your stay. I will be sure to let all staff know too. Safe travels and we look forward to seeing you again next time. - The Team @Amaroo

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Amaroo on 9 Aug 2023
Thank you for leaving us a wonderful review, we hope to see you again next time. The Team @Amaroo

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff all was good
Stayed 4 nights in Jul 2023
Response from Amaroo on 12 Jul 2023
Thank you Noel for leaving us a wonderful review, we are thrilled you enjoyed your stay. Safe travels and we hope to see you again next time. - The Team @Amaroo

8/10 Good

Krystil

Travelled with family
Liked: Cleanliness, staff & service
Amazing views over the Coral Sea with some lovely trees to shield from the sun. Things that could be improved are - better drinking glasses, a broom to sweep the floor, internet (it was almost non-existent and kept failing), no cooking tongs, not enough toilet paper and soap provided.
Stayed 5 nights in Jun 2023
Response from Amaroo on 30 Jun 2023
Hi Krystil,Thank you again for choosing to stay at Amaroo, we really appreciate it. We were thrilled to read you loved our views and appreciate the feedback. We will certainly be speaking with the owner of that room to have these things rectified where possible.RegardsThe Team @Amaroo

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a quiet getaway
This was a wonderful place to stay for a quiet getaway at Trinity Beach! It is truly right off of the beach, and the rooms are spacious and comfortable. When I had an issue with my room and notified Kym and Jason, they took care of it right away. I would definitely recommend a stay here, and wouldn't even look at any other properties if I plan another trip to Trinity Beach!
Stayed 3 nights in Jun 2023
Response from Amaroo on 28 Jun 2023
Thank you Samantha for leaving us a wonderful review, we are thrilled you enjoyed your stay. Safe travels and we hope to see you again next time. - The Team @Amaroo

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a few days. Lovely pool area, nice views and close to amenities.
Stayed 3 nights in Jun 2023
Response from Amaroo on 28 Jun 2023
Thank you Tanya for leaving us a review, we're glad you enjoyed your stay, until next time - The Team @Amaroo

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful as always!!!
Stayed 3 nights in May 2023
Response from Amaroo on 31 May 2023
Thank you Jo! we look forward to seeing you next time- The Team @amaroo

8/10 Good

Kazi

Liked: Cleanliness, staff & service
It is an apartment complex with different size apartments. I lived in a studio apartment and it met my needs, very neat and located close to Trinity Beach.
Stayed 3 nights in Mar 2023
Response from Amaroo on 11 Mar 2023
Thank you Kazi for leaving us a review, we're glad you enjoyed your stay, until next time - The Team @Amaroo

10/10 Excellent

Alan

Stayed 4 nights in Feb 2023
Response from Amaroo on 2 Mar 2023
Thank you Alan for your amazing score review, we appreciated it so much and hope to see you next time! - The team @amaroo

10/10 Excellent

Ka mun

Stayed 4 nights in Jan 2023
Response from Amaroo on 29 Jan 2023
Thank you Ka mun for your amazing score review, we appreciated it so much and hope to see you next time! - The team @amaroo

8/10 Good

rudolf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy staff was very helpful
Response from Amaroo on 29 Jan 2023
Thank You Rudolf for your review and for choosing to stay at Amaroo - we really appreciate it. We were thrilled to read you loved your stay and we are always happy to help. Will look forward to seeing you next time. Regards the team @Amaroo

10/10 Excellent

Hanne

Stayed 4 nights in Jan 2023
Response from Amaroo on 25 Jan 2023
Thank you Hanne for your amazing score review, we appreciated it so much and hope to see you next time! - The team @amaroo

10/10 Excellent

XUAN HUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet property if you’re looking for peaceful nights in cairns away from the bustling city. The property is right on the water so it’s great if you want to swim away from the crowd as if it’s own private beach. The property is very nice and clean. The owners are friendly and engaging. I would definitely book this place again the next time I’m in cairns
Response from Amaroo on 2 Feb 2023
Thank YouXuan for your review and for choosing to stay at Amaroo - we really appreciate it. We were thrilled to read you loved your stay and will look forward to seeing you next time. Regards the team @Amaroo

10/10 Excellent

Hans

Stayed 5 nights in Dec 2022
Response from Amaroo on 6 Jan 2023
Thank you Hans for your amazing score review, we appreciated and hope to see you next time! - The team @amaroo

8/10 Good

Ben

Response from Amaroo on 12 Nov 2023
Thankyou for your score review

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The manager, Kym, was an excellent hostess, made us feel very welcome. The room was lovely. We will certainly stay again.
Stayed 3 nights in Dec 2022
Response from Amaroo on 1 Jan 2023
Thank You Pam for your review and for choosing to stay at Amaroo - we really appreciate it. We were thrilled to read you loved your stay and will look forward to seeing you again next time. Regards the team @Amaroo

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were so friendly and accommodating. Called them at 1am in the morning to check in after multiple flight delays and they helped without a hitch. Definitely returning to this place.
Response from Amaroo on 5 Nov 2022
Thank You Andre for your review and for choosing to stay at Amaroo - we really appreciate it. We were thrilled to read you loved your stay and we are always happy to help. Will look forward to seeing you next time. Regards the team @Amaroo

10/10 Excellent

Marija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time I stayed at Amaroo (first time being back in 2008) and it was even better the second time. Renovastions to the rooms have been done to keep it modern, and location is central to everything. But the staff make this property even more enjoyable to stay. They are absolutely lovely and knowledgeable and even had my husband wanting to move to Cairns (which is unheard of for him). Do yourselves a favour and make sure you stay at Amaroo - it will make your trip that much better
Stayed 7 nights in Sep 2022
Response from Amaroo on 29 Oct 2022
Thank you Maija for staying at Amaroo and leaving us a Fabulous Review. We are thrilled you enjoyed your 2nd stay with us and will look forward to seeing you both again.

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear people walking and moving things around above. No soundproofing otherwise was a lovely place to stay.
Stayed 6 nights in Oct 2022
Response from Amaroo on 24 Oct 2022
Thank you for your review Debbie, we really appreciate it and we are so pleased you enjoyed your stay. Safe Travels

10/10 Excellent

Noel Jedd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 5 nights in Oct 2022
Response from Amaroo on 16 Oct 2022
Thank You Noel for your review and for choosing to stay at Amaroo - we really appreciate it. We were thrilled to read you loved your stay. Will look forward to seeing you again next time. Regards the team @Amaroo

10/10 Excellent

Iain

Stayed 6 nights in Sep 2022
Response from Amaroo on 26 Sept 2022
Thankyou Iain for choosing to stay at Amaroo and for your score review. It was so lovely to meet you and we will look forward to seeing you again next time. Regards The Team @Amaroo

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to see recycling bin available to place plastics, cardboard, glass etc rather than one bin for all.
Stayed 7 nights in Sep 2022
Response from Amaroo on 16 Sept 2022
Thank you Roger for your review and for choosing to stay at Amaroo, we really appreciate it. Thank you for your feedback. It was lovely to meet you and will look forward to seeing you again next time. Regards The team @ Amaroo