Verified review
2/10 Terrible
Tae
25 Dec 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
RUBY HOTEL
Property class: 2
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About the area
Tan Thanh is home to RUBY HOTEL. Local points of interest include Ca Mau Monument, Hung Vuong Cultural Center, and Ca Mau Market. Visit our Tan Thanh travel guide
19 - 20 A Hung Vuong, Phuong 7, Tan Thanh, Ca Mau, 970000
What's nearby
- Ca Mau Monument2 min walk - 0.2 km
- Hung Vuong Cultural Center5 min walk - 0.5 km
- Ca Mau Market7 min walk - 0.6 km
- Hoàng Gia19 min walk - 1.6 km
Getting around
- Ca Mau (CAH)9 min drive
Restaurants
- Cây Xoài18 min walk
- Five Star GÀ RÁN 284 min walk
- KFC10 min walk
- Bach tuoc nuong 1893 min walk
- Hải Sản Bùng Binh3 min walk
About this property
RUBY HOTEL
- Property highlights
- RUBY HOTEL provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
- Other perks include:
- Free valet parking
- A 24-hour front desk, luggage storage and tour/ticket information
- Room features
- All guest rooms at RUBY HOTEL boast perks, such as pillow menus and laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls.
- Extra amenities include:
- Hypo-allergenic bedding, pillowtop mattresses and down duvets
- Rainfall showers, bidets and shower/bath combinations
- Wardrobes/cupboards, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free valet parking on site
- Limited on-site valet parking
- Onsite parking options include a carport
Family friendly
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Ceiling hoist
- Doorbell and phone notification
- Lever door handles
- No lift
- Tile flooring in room
- Visual doorbell notification
- Visual fire alarm
Room amenities
Bedroom
- Down comforter
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
More
- Desk
- Laptop workspace
- Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: VND 300000 per accommodation, per night
- Cash Breakage deposit: VND 300000
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Frequently asked questions
Is RUBY HOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking at RUBY HOTEL?
Valet parking is free at this property.
What time is check-in at RUBY HOTEL?
Check-in start time: noon; check-in end time: anytime.
What time is check-out at RUBY HOTEL?
Checkout is at noon.
Where is RUBY HOTEL located?
Situated in Tan Thanh, this hotel is within a 10-minute walk of Ca Mau Monument, Hung Vuong Cultural Center and Ca Mau Market. Hoàng Gia is 0.8 mi (1.3 km) away.
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Reviews
RUBY HOTEL Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 3 reviews
2 - Terrible
3
Reviews
Verified review
2/10 Terrible
Agustaviano
22 Mar 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel didnt allow me to stay
The hotel did not allow me to stay there, they just say they didnt receive any order or payment from Hotels.com.
Stayed 2 nights in Mar 2024
Verified review
2/10 Terrible
Tuong Khanh
31 Mar 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordered 2 nights at Ruby Hotel when I arrived I told them my booking number and that I booked through Hotels.com app. They said that they do not have any collaboration with hotels.com. I then showed them confirmation mail and even contacted hotels.com customer service and informed them of my situation. I ended up paying twice for 1 day and received no refund nor help from hotels.com.
Bad experience
Stayed 2 nights in Mar 2024