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"Interesting location. Best to say it's adjacent the train station in the shopping mall. As-is, it's quite confusing."

"Room smelled terrible. They did nothing. You can hear the snoring and talking all night next door. No room in the restaurant for dinner as they bring in tour groups to eat. Disappointed."

"The only down side about this hotel is that the train to Amsterdam Central is expensive (about 18 euros round trip) But the hotel is great, just a few steps from the train station, and it only takes about 30 minutes to get to Amsterdam central station. Rooms are very spacious and clean, staff was friendly and helpful. Would stay there again. You won't find a hotel this nice for this price in central Amsterdam."

"Profesionalism of the staff."

"Very spacious room with comfortable bed and massive bathroom! The pool & sauna on the 20th floor are lovely. Good meal in the restaurant with friendly staff. Very good underground parking at reasonable price and close to bus route to get into the city."

"Excellent location."

"Very nice room (especially loved the bathroom design!) We paid for breakfast, which was a good buffet with a big selection (cold and hot), the hotel is not near any cafes so it is worth adding breakfast. We loved the pool/sauna/steam room with a view of the lake. We would definitely stay again and hire the hotel bikes to cycle into Utrecht (it's also easy on the bus to get there from the centre). Staff were excellent too."

"Number of bulbs in the room had blown . These need to be checked more often. Covered in dust . "

"Was sent to a room in a separate building. No lift. Walked the stairs and then was confronted with masses of building stuff, plaster board, dust. Went back to reception asked for a different room. Had to take a twin room in the conference block with a balcony. Woke up to the smell of cigarette smoke with someone smoking on the balcony as the entire balcony for the whole floor isn’t seperated. "