Deluxe Double Room
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Reviews of Hotel Aria Nampo

3.5 out of 5
Hotel Aria Nampo
23, Jungang-daero 41beon-gil, Jung-gu, Busan, Busan

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 128 reviews" "
Rating 8 - Good. 57 out of 128 reviews" "
Rating 6 - Okay. 14 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 12 out of 128 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Liza, Ridgewood

Travelled with family
Liked: Staff & service
Disliked: Amenities
This property was good. The check in was difficult for the person didn’t speak English but she was friendly. The room was nice only thing it was full of mosquitos due to a broken window screen. No amenities and dark.

10/10 Excellent

Frank, Lorton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff is excellent! Made our stay very comfortable. The staff went above and beyond to fulfill our requests
Stayed 9 nights in Oct 2023

2/10 Terrible

Rex

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The male staff at night shift is so rude every time I asked for assistance. - Electrical outlets are not working. No one fix the issue. I have to bring the electric kettle at the lobby for me to be able to use it and boil water. I have to use an outlet in the lobby which is I have to set it on the floor and not on a table. - The toilet clogged and I have to use the plunger myself. Until I asked for more assistance, he grabbed a different tool to fix the problem. - The male staff got mad for having garbage inside their trash can in the room. I think that’s the purpose of a teach can is to place your garbage inside. I will never recommend not book at this hotel anymore. I will make sure that this kind of customer service will be heard by the entire world.
Stayed 1 night in Oct 2023
Response from doongy on 14 Oct 2023
HelloUsing an electrical port and an iron in a combined outlet, the voltage of the outlet is overloaded now, requiring an electrician to repair the outlet. The electrician is planning to visit after you check out because it will take a long time to visit and make a mess in the room.We are worried about inconvenience while you are staying, so we decided to visit the driver on Monday.It seems that there was a misunderstanding because we couldn't communicate with each other.I am so sorry that I could not accept your request carefully your request.

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! easy for shopping!
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub
Stayed 1 night in Apr 2021

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a quick get away. Thank you
Stayed 1 night in Feb 2020

10/10 Excellent

DARRENMING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF, LOCATION AND CONDITION WERE EXCELLENT. FREE FLOW OF COFFEE AND MINERAL WATER 24 HOURS. ALTHOUGH BREAKFAST WAS SIMPLE AND COMMUNICATION A PROBLEM, FULLY RECOMMENDED. EVERYTHING YOU NEED AS A TOURIST IS WITHIN REACH. NAMPODONG IS THE AREA TO STAY.
Stayed 7 nights in Nov 2019
Response from Manager J on 23 Jan 2020
Hello Dear Guest!! Thank you so much for your review. Our hotel will always try to make our guests relax. I hope we can meet again next time. Thank You

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent but the location, at the top of a hill, means a bit of a trek to reach the main areas of interest near sea level. At least there is a escalator for coming back up the hill.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient location!
Hotel is clean and good and very conveniently located in downtown. We have accidentally left our staff in the lobby without realizing it, and the hotel staff were really nice to have kept it for us! The only cons are that the hotel is located on a steep slope and windows are tinted even in the deluxe room - not too sure if this is due to the low floor or most rooms have their windows tinted as well. Slight disappointment that it is not as bright as the pictures, but otherwise all factors of the hotel are good.
Stayed 4 nights in Mar 2018
Response from 후기에 대한 감사 on 25 Apr 2018
Anonymous 님 저희 호텔을 찾아 주셔서 매우 감사드립니다. 더욱 정성껏 모시겠습니다.

6/10 Okay

Wai Keet

Liked: Cleanliness, staff & service
Please more appropriate images to show room
I would suggest not to look at the image when you book the room. I booked the VIP which was one of the highier price room, the one with sky view and very big space around the toilet shown on the apps when i book for it, but then when check in we were given something very much different from what we saw on the apps. We ask the reception they say pictures are not the same but what room given was what we had pay for. Seriously? We already paid for highier price for our room and we really dont mind paying for a little more for what we wanted on the image we saw on the apps when we booked. But now after paying more but not getting what we wanted is disappointment, we should had just pay normal for the simple room cos we dont see much different as getting a room whitout skyview, then why pay more right? One suggestion use the closest image for each room type you offer, so not to dispointed and mislead customer. Other then this, i would say the overall experience with the hotel were good.
Stayed 3 nights in Jan 2018
Response from ,, on 6 Mar 2018
아리아 가이드입니다~~ 만족을 드리지못한점 사과드립니다<

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Busan tower just behind hotel .
Great central location. Breakfast in another facility, but good value for money . Rooms large and good facilities. Fridge filled daily with bottles of water and orange juice. Hair products available, even hair straighteners.
Stayed 6 nights in Sep 2017
Response from lucky125507 on 11 Nov 2017
Thanks for choosing Nampo Aria Hotel. We will do our best to meet yourr satisfaction always

8/10 Good

Ismail, Maldives

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
It's a clean and comfortable place. Room rates are good. Only difficulty is that very few people speak English. My stay was really good.
Stayed 1 night in Aug 2017
Response from Aria manager on 21 Aug 2017
Thanks for choosing Nampo Aria Hotel. We will do our best to meet yourr satisfaction always

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Descent hotel but careless room cleaning
We went for a couple getaway vacation, and in general, the stay was considerably satisfying. The day time staff speaks some English, well enough for communications at least, but the night time staff was absolutely impossible to communicate with as they only speak Korean. We arrived early in the morning and were able to check in immediately and even got an upgrade from Double VIP to Twin VIP, the room was pretty cozy but the bed was a bit stiff and the bath tub was a bit small. The rooms were sound proof but not the front doors, better to close the inner door as well if you'd like to contain your privacy and not let people in the corridors know what you are doing. There were room cleaning services everyday, and on my third night, I returned to find my top (placed in my luggage) sprayed with some unknown chemicals and bleached with white spots on the surface. I complained to the reception the next morning and got compensation, my top was about USD 55 but the reception took a low exchange rate and only compensated USD 45 in Korean Won. Apart from this, the hotel was not bad, quiet rooms and heated floors with lots of mirrors and systematic lighting decoration, pretty romantic if you're after a kinky atmosphere. There were computers in the room but Windows' in Korean so they're not that useful, the Wifi was strong so it was a bit deal and we just used our smart phones. However there was only one available socket in the room and we had to charge our devices one by one.
Response from General Manager on 13 Mar 2017
Thanks for choosing Nampo Aria Hotel. We will do our best to meet your satisfaction always.

10/10 Excellent

Chong, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front staffs
Enjoyed of overall experiences within this place.
Response from General Manager on 12 Sept 2016
안녕하세요 아리아 가이드 입니다 소중한후기 감사드립니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A nice motel which was recently remodeled, a better bad and bigger shower towel would have been better.
Response from 아리아 가이드 on 28 Dec 2016
Thanks for choosing Nampo Aria Hotel. We will do our best to meet your satisfaction always.

8/10 Good

Emily, Grand Junction, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, large room.
Hostess (manager or owner) was extremely accommodating, happy and friendly each time we saw her (she apologized for her English, but we understood her just fine). Very clean and well appointed rooms.
Response from General Manager on 28 Dec 2016
Thanks for choosing Nampo Aria Hotel. We will do our best to meet your satisfaction always.

8/10 Good

Vani, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet getaway
The hotel is located in a quiet area but super close to Lotte department and shopping hub as well as Busan tower. The hotel owner is very friendly and thoughtful. She had upgraded my room to the top floor and the room got a decent view. She will try her best to make sure you have a pleasant stay. However, the bed is a bit too hard.
Response from General Manager on 4 Dec 2016
Thanks for choosing Nampo Aria Hotel. We will do our best to meet your satisfaction always.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel in the Middle of Everything
Beautiful hotel with modern-style rooms. Staff was very helpful, and spoke some English. Any language barrier was easily overcome with the use of smartphones. Booked the "VIP Room" for a very reasonable price. Room was very impressive and spacious with unique styling and included a deep tub large enough for several people.
Response from 아리아 가이드 on 28 Dec 2016
Thanks for choosing Nampo Aria Hotel. We will do our best to meet your satisfaction always.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place :)
Right by Busan Tower. Close to the tube station. Friendly staff. We also stayed in Lotte Hotel which is supposed to be a much better hotel but we prepared Aria.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Everything is good for the rate. They provided everything & more than big hotel I stayed before. Room is big & I like the big bathtub & hair styler, they even provide skincare & hair gel. Nampodong shopping street, Jagalchi fish market & Lotte department store is just walking distance. The only bad thing is owner doesn't know to speak English & the mattress is very hard, can't have good zzzZzZZz.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great but not wonderful~
its much more better than we thought. its totally not like the "motel" we thought and looks like a hotel. Aria is great, the owner and staff are nice, reasonable price, big room, big tv, king size bed (i'm find but my husband said its too hard), big bathtub (but have few hairs left and i have to clean up by myself). and its very close to Nampo, just few minutes walk. if they can improve the cleanness of the room, certainly i will give them a full mark.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money - Stay away!
The hotel is absolutely not worth the money paid. The photos online do not match the room I was given. I tried to ask the staff about it but they made some lame excuse about taking photos of whichever room was available at the time. Neighborhood is a bit sketchy but there are plenty of convenience stores and restaurants.
Response from General Manager on 20 Dec 2016
Thanks for choosing Nampo Aria Hotel. We are totally sorry for giving you above inconvenience. We will do our best to meet your satisfaction in next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mosiquito
I stayed 3 nights and suffered from mosiquito biting all the time of my stay. UNBEARABLE.
Response from l on 4 Dec 2016
Thanks for choosing Nampo Aria Hotel. We will do our best to meet your satisfaction always.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
While the location is great we were very disappointed by this new hotel. We have stayed just next door a few months ago and really enjoyed the hotel. We saw Hotel Aria being built, so when we went to book this time we decided to try it out, bad mistake. It is a new build so the condition of the hotel is good but the bed is terrible. There are no sheets, essentially a thin mattress pad (what they call the pillow top bed) on the mattress and then a terrible decorative comforter to cover up with. The pad and comforter were like sandpaper. The mattress itself was so hard it was like sleeping on a slab of wood. The water, hot and cold, were mixed up in the bathroom. Overall, not worth the money, great location but no comfort at all.
Response from General Manager on 20 Dec 2016
Thanks for choosing Nampo Aria Hotel. We are totally sorry for giving you above inconvenience. We will do our best to meet your satisfaction in next time.

2/10 Terrible

Navy Sailor, Japan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
This place is a Motel not a Hotel
I booked this place for my family and when we arrived we leared it was an hourly motel not a hotel as advertised on expedia. The bed was very hard and there were alot of mosquitos in the room and in the elevator. There was also no lock box in the room to lock up your valuables. I would not recommend this place for families.
Response from l on 4 Dec 2016
Thanks for choosing Nampo Aria Hotel. We are totally sorry for giving you above inconvenience. We will do our best to meet your satisfaction in next time.

10/10 Excellent

sung su

Stayed 2 nights in Sep 2023

8/10 Good

young woon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

DONG HO

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ラブホと書いてくれたら行かなかったのに。
ベッドメイキング毎日と書いてあったが、なかったので、二日目も同じタオルを使った。ゴミもそのまま。バスタオルもなかった。バスローブは誰かの化粧が付いたように汚れていた。空調が効かず暑かったのにエアコンが使えなかった。隣の音がずっと聞こえて夜寝れなかった。
Stayed 2 nights in Oct 2022

6/10 Okay

SUNGJOON

Stayed 1 night in Jun 2022

2/10 Terrible

Tae hoon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Jaebaek

Stayed 1 night in Feb 2022

8/10 Good

Hyemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

KUOPAO

Travelled with family
Liked: Staff & service, room comfort
便宜又好睡
有點偏遠，但附近有超市跟7-11，還可以 不過CHECK OUT的時候，裡面有一位老伯伯隨手拍了我的後背包，感覺不是很好，也不曉得他拍的用意是什麼 除了這個之外，大致上還不錯
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
惜しいところもあったけれど総じて納得
バスタブの蛇口の位置が悪い。（バスタブの奥に蛇口があるが、蛇口側は壁に埋め込まれているのでお湯を貼るのにバスタブの中に入っていかないと操作できない。） タオルはフェイスタオルが4枚あるが、バスタオルがない。(他施設でもそうだったのでこの地ではこれが普通か） ウォシュレットがない。 枕元側にコンセントがない。 せっかくPCが置いてあるのに電源が入らない。 竜頭山公園に向かう途中なので最後の10数メートルだけちょっと急坂。（ 南浦洞で遊んだ帰りは公園に通じるエスカレーターで上がってから下る、という方法もあるが） 清潔感は全く問題ない。 フロントの方はニコニコして丁寧。 スティックコーヒーが2本、水3本とオレンジジュース、サイダーが1本ずつ。 食べなかったがEV内の案内では朝食用にカップラーメンとパンが用意されている模様。   8階だったので港がほんのちょっとだけ覗けた。(あくまでビルの間にほんのちょっと）
ちょっと急坂
奥の方に港が
NHK－world視聴可 PCは使えず
蛇口の位置が
Stayed 2 nights in Nov 2019
Response from Manager J on 23 Jan 2020
お客様、こんにちは。まず少しご迷惑をおかけして頂きたい。 バスタオルはフロントにお申し込みいただくとご用意いたします。 不便な点があればフロントに要請すれば最大限不便を感じないようにしてあげるつもりだ。 パソコンはデスクトップのない一体型なので、モニターの後ろに電源があって利用するのに問題がない。 もしまた会うことになったら最大限不便を感じないようにしてあげる。 いつも元気で幸せになってほしい あなたの後記に感謝する。

2/10 Terrible

Verified traveller

Disliked: Staff & service
チェックインしていきなり宿泊代請求され、ビックリしました。支払い済みと説明しても、納得してもらえず、ホテルの説明もせず、部屋まで来て、請求の事ばっかり、いい加減にして欲しかった、次の朝フロントに行って、確認取れましたか？聞いてみたらOKと、その前に謝罪は無いの？最低なホテルでした。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

jiyoung

Liked: Staff & service, room comfort
부산 대중교통이용한 가족여행
용두산 공원 바로 아래 있다 보니 호텔에 갈때 언덕을 올라가야하는 어려움이 있어요. 하지만 그 언덕을 내려오면 광복동 거리 국제시장 깡통시장 남포역등 용이하게 다닐 수 있었어요. 위치는 최상이었지만 부산의 특성상 도보로 언덕을 오가는게 좀 힘들었어요. 시설을 모텔을 개조한 호텔? 이어서 보통이었지만 직원들의 친절도는 최최상 입니다. 요청하는 것은 거의 해결해 주셨어요. 아침에 컵라면 토스트 커피 달걀을 무료로 제공해주셨습니다, 가성비 괜찮은 호텔이었어요.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
용두산공원밑이라 조용하고 교통 연계성도 아주좋고시설또한 깨끗하고 좋으네요1박2일 에 짧은 여행이지만 계획했던남포맛집 국제시장 깡통시장 특히 야시장은 정말좋았구요 감천문화마을 송도해상케이블카 까지 다 보았습니다 아주만족한 여행이였습니다ㅎ
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
スタッフも優しく 買い物行くにも近いで良かったです 朝も 朝食が付いていて良かった
Stayed 2 nights in Sep 2019

8/10 Good

1박하면서행복했던사람

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
독특한 방, 넓은 욕조가 있어서 아이들과 놀기 좋았고 침대 주변에 거울이 있어서 조금 민망하기도하였지만 여러모로 좋은 점이 많았고 특히 부산타워 바로 앞인 점과 조금만 걸어가면 광복동 페션거리 그리고 먹자골목 깡통시장 국제시장을 섭렵하고 들어와 쉴 수 있는 최고의 위치에 있음요~!! 낮에 송도해상케이블 다녀왔는데 끝네주네요 그리고 광복동거리에서 여러 가지 구경하고 근처 큰집에서 식사하구요 부산타워(11시까지함) 다녀옴요 다음날 아이들이 소원하는 키자니아(부산) 갔다가 깡통시장과 국제시장을 돌아보고난후 산해갈비에서 저녁해결하고 집으로 가는 일정!!
Stayed 1 night in Aug 2019

10/10 Excellent

Junuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ㄱㅊㄱㅊ
약간 구석진 곳이란 점이 단점일수 있겠지만 오히려 그 덕에 조용하다
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
工作人員態度誠懇，房間對正釜山塔，晚上景色很美，鄰近地鐵站到處觀光極為方便，美食街多不勝數，購物方便，是—個很好的選擇。
Stayed 4 nights in Feb 2019

10/10 Excellent

Han Seop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주인 아주머니가 매우 친절했습니다^^ 너무 푹 쉬다 갑니다~~~
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
南浦の市街地から近く立地が最高でした。
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

性價值高
房間很大，景點很近。服務人員得好。附近吃的很多，性價值很高
Stayed 3 nights in Jun 2018

8/10 Good

jueng a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박시설은 좋았으나 호텔스컴바인 가격이 훨씬 비싸더군요 너무 놀랬습니다. 호텔스컴바인으로 검색하신후 꼭 호텔로 전화해서 가격 문의 하시기 바랍니다.
Stayed 1 night in Aug 2018

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
カップル向け♡
急な坂道がちょっとキツかったですが 駅にも繁華街にも近く大変便利でした。 室内は清潔で大きなベッドで快適に過ごせました。 シャワートイレがあればもっと良かったのにと思います。
Response from 후기감사 on 25 Apr 2018
Kumiko님 저희 호텔을 방문해 주셔서 감사합니다. 아리아 호텔은 높은 곳에 위치해 뒤에 바로 용두산 공원이 위치해 있어 산책하기 좋고 공기도 좋고 무엇보다도 조용하게 이용하실 수 있습니다. 지적하신 비데도 설치 할 수 있도록 고려해 보겠습니다. 후기를 작성해 주셔서 감사합니다.