Family House, 5 Bedrooms, Lake View | Living area
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Reviews of Thunderbird Resort & Event Center

3 out of 5
Thunderbird Resort & Event Center
200 Greenwood Hills Trail, Burnet, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 121 reviews" "
Rating 8 - Good. 32 out of 121 reviews" "
Rating 6 - Okay. 14 out of 121 reviews" "
Rating 4 - Poor. 2 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome rural spot. Dirt bike park. Lots of trails and good little hiking potential. Near the river. Drought when we stayed but imagine it’s extra gorgeous when the rivers full. Staff is great! Thank you!
Stayed 2 nights in Apr 2024
Response from Thunderbird Lodge on 10 Apr 2024
We are so glad you enjoyed your stay!! Thank you for staying with us and we hope to see you again!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with families! Kind staff, clean rooms, located near hiking trails, and it has beautiful sunsets!
Stayed 2 nights in Mar 2024
Response from Thunderbird Lodge on 4 Apr 2024
We are so glad you enjoyed your stay! Thank you for your review! We hope to see you again soon!

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Thunderbird Lodge on 4 Apr 2024
Thank you for staying with us!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Fun place - low to the ground amenities, reminded me of a KOA park. Awesome access to their cool mountain bike trails and fishing (weird combo). The staff is super sweet and took great care of me. Going back next year!
Stayed 2 nights in Mar 2024
Response from Thunderbird Lodge on 4 Apr 2024
We are so glad you enjoyed your stay and we are looking forward to your returning!!!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and unique property. Charming cottages. Will be back.
Stayed 1 night in Feb 2024
Response from Thunderbird Lodge on 4 Apr 2024
Thank you for the great feedback! We hope to see you again soon!

8/10 Good

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay in comfort
peaceacegul placxe, comfortable, excellent environment for fa ilies
Stayed 2 nights in Feb 2024
Response from Thunderbird Lodge on 27 Feb 2024
We are so glad you enjoyed your stay! We are hoping you stay with us again!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Thunderbird Lodge on 13 Jan 2024
Thank you so much for the amazing review!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and quiet place with friendly staff and welcoming cats.
Stayed 16 nights in Dec 2023
Response from Thunderbird Lodge on 13 Jan 2024
We are so glad you enjoyed your stay and we hope you will be back to visit!

10/10 Excellent

Tadashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy clean cottage with two beds. Full equipped kitchen for long stay. (I stayed one night but next time I will stay longer!). One downside was “flies” . I guess due to piled garbage bags, there are lots of fries. (I could manage but this is the only negative point). Other than that, receptionist is so smiley and friendly. I highly recommend this place
Stayed 1 night in Nov 2023
Response from Thunderbird Lodge on 13 Jan 2024
Thank you so much for the review! We appreciate all feedback in hopes that we can make Thunderbird Lodge a place guests enjoy!

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place and super quiet.

10/10 Excellent

Cornelio

Stayed 1 night in Oct 2023
Response from Thunderbird Lodge on 13 Jan 2024
Thank you so much for the amazing review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price and location were great. The roads driving through the resort are quite difficult to drive wouldn't bring a small car or a low clearance vehicle. The stone cabins are very nice . The king bed in cabin 17 is very comfortable. The fan in the room with the kid beds didnt work, it was very hot in there. There are large ac window units in both living room and the king bedroom . I give the stay a 9 out of 10. The bathroom is very low to the ground , the shower is low if you're over 5ft 9". The scenery was amazing.
Living room couch
Kitchen
Room with 2 beds
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
A very pleasant surprise. This place is really cool. It reminds me of an old school summer camp. Nicely appointed cabin, comfy bed, full kitchen, a porch to enjoy the evening and early morning. We definitely will be back to spend more than just one day. We made several new friends (the resident cats) as well, especially the gray one, who we call fat cat.
Stayed 1 night in Oct 2023

10/10 Excellent

Jolie

Liked: Cleanliness, staff & service, property conditions & facilities
I attended an event close by and Thunderbird was great. Easy communication with the property when I had a late arrival. It’s quiet and simple with a complete kitchen and plenty of space. Very happy with my decision to stay there.
Stayed 4 nights in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the weather was so very hot the cabin was nice and with two bedrooms and two baths it was comfortable and spacious. The pool was nice but at 5:00 at nite it was warm and not refreshing since it was 105 degrees. I have been here over the years about 25 times and love this place.
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2023
Response from Alexi on 9 Aug 2023
We are so happy you enjoyed your stay, we hope to see you back again. Thank you!

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the location the place was great
Stayed 3 nights in Jun 2023
Response from Alexi on 27 Jun 2023
Thank you so much for your kind review. We hope to see you back again soon!

8/10 Good

Bethany, Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful.
Stayed 2 nights in Jun 2023
Response from Alexi on 27 Jun 2023
Thank you for your review! We hope you enjoyed your stay with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in May 2023
Response from Alexi on 30 May 2023
Glad to hear you enjoyed it!

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was fabulous. Great for families.
Stayed 2 nights in May 2023
Response from Alexi on 30 May 2023
Thank you so much for your review, we hope to see you back again!

10/10 Excellent

Melody, Washington

Stayed 1 night in May 2023
Response from Alexi on 23 Jun 2023
Thank you so much for you review!

10/10 Excellent

Elizabeth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utopia 2923
Really enjoyed our stay getaway
Stayed 3 nights in May 2023
Response from Alexi on 30 May 2023
Thank you so much, we are happy to know you enjoyed your stay! Come back again soon!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice location
Stayed 1 night in Apr 2023
Response from Alexi on 3 May 2023
Thank you for your review! We are glad you enjoyed your stay with us and hope to see you back again!

4/10 Poor

Eija

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Clean place, gorgeous view, reliable internet
I stayed two nights while on a business trip. All I needed was a clean place to stay with reliable wifi at a reasonable price. Enter Thunderbird Resort. This place is set in the beautiful Hill Country on the lake where wildflowers are in full display. I set my reservation for late arrival, so getting into my cabin was a breeze as the office left instructions for late arrivals. So far so good. I went back into town to set up for a class that I would be teaching the following morning. Before returning to the resort, I made a quick stop at the grocery store in town. Enter unexpected roommate #1, referred to as ER1. ER1 was super sweet at first, but could howl like noones' business. ER1 had no respect for boundaries as they just waltzed right into my cabin demanding food. Since ER1 was giving off a Pet Cemetery vibe, I gave into the demands and shared most of my tuna salad from the sandwich I intended for lunch the next day. Once satisfied, ER1 made themselves right at home. Fortunately, I was able to get ER1 outside before turning in for the night. While ER1 was helping themselves to my lunch, I encounter unexpected roommate #2 (ER2). Fortunately, ER2 was quiet. Like Ninja quiet. The downside, ER2 had a habit of showing up in unexpected areas throughout the cabin to the point where I was walking on eggshells they entirety of my stall. All in all, it was a clean place with a gorgeous view and reliable internet access. P.S. will upload photos when I am able to.
Stayed 2 nights in Apr 2023
Response from Alexi on 7 Jun 2023
With the descriptions you gave I believe you met Delilah, and possibly one or two of the other cats that roam the hill country here. They are used to certain guests letting them in to pamper them while they stay, but please do not feel obligated to allow them into the cabins! We actually prefer that you didn't. After years of being abandoned one by one or even two by two on our property, we are doing our absolute best to try to get them re-homed as we can. It has been a difficult process for us her at Thunderbird but we hope this didn't ruin your stay with us entirely.

10/10 Excellent

Angelo

Stayed 1 night in Apr 2023
Response from Alexi on 7 Jun 2023
Hope to see you back out again!

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Alexi on 7 Jun 2023
We're so glad you enjoyed your stay, and we hope to see you here again soon!

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Reservation Supervisor on 16 Apr 2023
Thank you for your feedback. Hope to see you again.

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Showers need improvement
The cabin itself was very clean and nice. The beds were comfortable and check in was a breeze. However, the bathroom is TINY. The shower head is at the height of a child. I am 5’5 and had to duck to have my head under the water. My poor 6’3 husband had to step out of the shower to have enough room to bend over under the water to wash his hair. There’s provided dishes but not a lot of variety in cookware. No paper towels or spices/seasonings so make sure to bring your own.
Stayed 2 nights in Apr 2023
Response from Reservation Supervisor on 16 Apr 2023
Thank you for your feedback, We are slowing working on improvements.

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for a business trip, it was very nice to be able to come back and be to prepare our meals and just sit and enjoy the views and the quiet surrounding.
Stayed 2 nights in Mar 2023
Response from Reservation Supervisor on 2 Apr 2023
Thank you for your feedback. Glad your group had a wonderful time and hope to see you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What pleasant surprise.
Actually, booked this by accident. Was just looking for motel room. Was I surprised when I found out it was a cabin with a kitchenette! Fantastic location. Staff was great. I wanted to stay another night, but they were booked. Off the beaten path but a great place to relax for a few days. Will be staying here again. Caters to mountain bikers and there is a lift.
Stayed 2 nights in Mar 2023
Response from Reservation Supervisor on 16 Apr 2023
Thank you for your review. We enjoyed your visit and look forward to seeing you again.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Reservation Suoervisor on 16 Apr 2023
Thank you for your review. Hope to see you again,

10/10 Excellent

Alana

Stayed 2 nights in Mar 2023
Response from Reservation Supervisor on 16 Apr 2023
Thank you for your feedback. Hope to see you again.

10/10 Excellent

stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Alexi on 1 Mar 2023
Thank you! We're so glad you enjoyed your stay!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabins are cabins. A little more rustic than a traditional hotel but they were clean and the service was good and the area was beautiful.
Stayed 1 night in Feb 2023
Response from Alexi on 1 Mar 2023
Thank you so much Angela, we hope to see you back again!

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and far from city life.
The beginning was a bit complicated but their customer service is flawless they took care of everything a good place to get relax away from crowded city life with no internet just the barely wifi signal from office if you are close to, an adventure in the night with different cabin options overall good experience.
Stayed 2 nights in Feb 2023
Response from Alexi on 16 Feb 2023
We thank you for your positive review and hope to see you back again! Hopefully you enjoyed the seclusion and lack of signal. Being in a remote location, it is never easy when it comes to cell service. However, we are working on a stronger more reliable WiFi connection to be had in the near future.

6/10 Okay

Albert

Stayed 2 nights in Jan 2023
Response from Alexi on 2 Feb 2023
Please let us know how we can do better and thank you for your feedback!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic Charm
Very friendly staff. Two free lift tickets to the top of Spider Mountain were included. Great views. Would highly recommend this place for folks who like rustic and somewhat secluded charm. Not for those who like pretentious hotels.
Stayed 1 night in Jan 2023
Response from Alexi on 2 Feb 2023
Thank you so much for your kind words! We hope to see you back again and really appreciate you.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only poor thing was both the bathroom door and bedroom door had a hole punched in. The pool was nice and the cabin was super clean and inviting. I will stay here again.
Stayed 2 nights in Jan 2023
Response from Alexi on 2 Feb 2023
We appreciate your feedback and will look into this immediately to find a solution as to try fix this issue. Thank you!

10/10 Excellent

Ikram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people at the front desk. Super friendly.
Stayed 2 nights in Jan 2023

8/10 Good

Suzan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed for one night as a halfway stopover on our way to south Texas. We arrived after dark & after office hours but they made arrangements for us to get the cabin key upon our arrival. We left early the next morning but saw a little of the area before leaving and the views were nice and peaceful. The cabin was clean, cute, and comfortable and we loved the full sized coffee pot we brewed our own coffee in. We picked up carryout food from "Mama's Home Cooking" restaurant on the route to Thunderbird Lodge but there was a fridge, stove, and microwave so it is well appointed for longer stays. We would stay here again!
Response from Alexi on 2 Feb 2023
We really do try to make it easy for our guests arriving late and leaving early and we are so happy to hear you enjoyed your stay. Next time you'll have to try Crazy Gal's for breakfast when you come back!

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the biking
Response from Alexi on 8 Feb 2023
We're so happy you enjoyed Spider Mountain Bike Park while you were here at our resort! Can't wait to have you back for some more downhill fun, thank you!

8/10 Good

Suzan

Stayed 1 night in Jan 2023

8/10 Good

Bruce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s an older property that is tucked away in a quiet corner of the lake with simple amenities for families or small groups to spend time with each other. It’s not a place you go to be entertained, but to enjoy each other in a simple setting. The only issues we had were a result of the abnormally cold weather. The staff took actions to make sure we had the necessities such as heat, lights, and running water. The cabin we stayed in was showing it’s age and the futon mattresses need replacement. We still had a great time with the kids and grandkids!
Response from Alexi on 8 Feb 2023
Thank you so much for allowing us to host you guys during the harsh weather this winter, and we hope your stay wasn't too cold! Thank you for your feedback and we hope to see you again.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even on a bitter cold weekend Thunderbird delivered with a cozy warm cabin and beautiful scenery. This was our third visit in the past 4 months and certainly won’t be our last.
Stayed 2 nights in Nov 2022
Response from Alexi on 15 Nov 2022
We can't express how happy it makes us to hear, that even though the weather was dreary and gray, your stay was still a good one. Thank you for allowing us to be a part of your family vacation.

6/10 Okay

john

Travelled with family
Stayed 5 nights in Oct 2022
Response from Alexi on 3 Nov 2022
Thank you for your rating, please let us know if there's anything we could improve. Any feedback is very important to us.

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great get away.
Stayed 1 night in Oct 2022
Response from Alexi on 26 Oct 2022
Thank you so much Deborah, we're so happy you had a good time here at Thunderbird and Spider Mountain. We hope to see you back again, and thank you for your feedback!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value, friendly staff, very clean! Bring your own water as theirs does have a taste.
Stayed 3 nights in Sep 2022
Response from Alexi on 27 Sept 2022
Thank you so much for your feedback, we hope to see you back again soon here at Thunderbird! Very happy to hear you had a good experience during your stay.

8/10 Good

Dyanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place for our family night get together. Made some memories for sure.
Stayed 1 night in Sep 2022
Response from Alexi on 13 Sept 2022
Glad you enjoyed your stay here at Thunderbird! We hope to see you back again soon, Thank you.

10/10 Excellent

Yenni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It reminded need me of Colorado and it was peaceful. The view was also great.
Stayed 3 nights in Aug 2022
Response from Alexi on 13 Sept 2022
We are so happy you enjoyed your stay and we hope to see you back again! Thank you