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Reviews of Hotel Burlada

2 out of 5
Hotel Burlada
La Fuente, 2, Burlada, Navarra

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 224 reviews" "
Rating 8 - Good. 92 out of 224 reviews" "
Rating 6 - Okay. 51 out of 224 reviews" "
Rating 4 - Poor. 16 out of 224 reviews" "
Rating 2 - Terrible. 14 out of 224 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DALIA FERNANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Oct 2023
Response from Alfonso Urdíroz. Director Hotel Burlada on 19 Oct 2023
Muchísimas gracias Dalia!!Un placer haberla recibido en nuestro hotel!!Muchas gracias y saludos cordiales!!

8/10 Good

MAGDA PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno. Limpio, bien ubicado. Personal amable. El restaurante ofrece buenas opciones.
Stayed 1 night in Sep 2023
Response from Alfonso Urdíroz. Director Hotel Burlada on 19 Sept 2023
Muchas gracias por tomarse su tiempo para dedicarnos tan amables palabras, Magda. Fue un placer recibirle en nuestro hotel!!Muchas gracias y saludos cordiales!!

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from Alfonso Urdíroz. Director Hotel Burlada on 14 Sept 2023
Thank you very much, James!!Very kind regards!!

4/10 Poor

heidi

Liked: Staff & service
Disliked: Property conditions & facilities
Not my favorite
It was kind of hard to find, but I also don’t speak Spanish. Air conditioner did not work in my first room. They gave me a second room, and the smell was so bad. I almost gagged when I walked in. Third room was ok. Service was very good and accommodating, but rooms were quite what I expected
Stayed 1 night in Sep 2023
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on 11 Sept 2023
Dear Heidi We are very sorry that your experience was not satisfactory. We take note of your feedback to resolve the issues you encountered at our facility. Thank you very much for your kind assessment of our team. Thank you very much.Very kind regards

2/10 Terrible

Paula

Stayed 2 nights in Jul 2023
Response from Alfonso Urdíroz. Director Hotel Burlada on 28 Aug 2023
Estimada PaulaSentimos que su estancia no haya resultado agradable. Intentaremos mejorar nuestro servicio para garantizar el bienestar de nuestros huéspedes.Muchas gracias y saludos cordiales

10/10 Excellent

Hugh

Stayed 1 night in Jun 2023
Response from Alfonso Urdíroz. Director Hotel Burlada on 14 Jun 2023
Thank you very much, Hugh!!! Very kind regards!!

10/10 Excellent

Jose

Stayed 1 night in Aug 2022
Response from Alfonso Urdíroz. Director Hotel Burlada on 21 Aug 2022
Muchas gracias Jose!! Reciba un cordial saludo!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Alfonso Urdíroz. Director Hotel Burlada on 18 Jul 2022
Muchas gracias!!!

8/10 Good

Adam

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed here for the bull run festival. A 40 minute walk or 5 minute bus drive into town, nice and quiet WiFi all the crowds and good value. Basic hotel but would stay again
Stayed 3 nights in Jul 2022
Response from Alfonso Urdíroz. Director Hotel Burlada on 18 Jul 2022
Thank you very much, Adam!! Very kind regards!!

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service
The staff was very helpful and accommodating. They were terrific! The location was good (but not great) for the San Fermin festival — it was a long walk and the buses were packed. Our room was clean but extremely small & basic.
Stayed 1 night in Jul 2022
Response from Alfonso Urdíroz. Director Hotel Burlada on 18 Jul 2022
Thank you very much, Randy!! Very kind regards!!

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Pamplona 5 minute bus ride on linea 4. Great staff, even helped me get pamplona bull show corrido tickets for festival san fermin.
Stayed 4 nights in Jul 2022
Response from Alfonso Urdíroz. Director Hotel Burlada on 18 Jul 2022
Thank you very much, Jesus!! Very kind regards!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camino stay if you want to stay short of Pamplona.
Great little place to stay. Note that it's about 1.5-2 miles from Pamplona on the Camino. If you're looking to adventure Pamplona it may make sense to stay somewhere further on the path. Staff was wonderful. Area around it was quieter than Pamplona - but less food options.
Stayed 2 nights in May 2022
Response from Alfonso Urdíroz. Director Hotel Burlada on 22 Jun 2022
Thank you very, very much!! Very kind regards!!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable
A very clean and modern establishment, ideal for our purpose of attending an out of town event. Friendly and efficient check in and out, convenient on site snack bar. Parking was available for a small extra charge but we were actually able to find some local street space.
Stayed 1 night in Feb 2022
Response from Alfonso Urdíroz. Director Hotel Burlada on 14 Feb 2022
Dear Katherine Thank you very much for your kind words and consideration. It was a pleasure for us to welcome you to our hotel. Whenever you return to Pamplona, we will be happy to welcome you again!! Thank you very much and best regards

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel close to Pamplona
Excellent hotel in a great place close to the city. The staff in the hotel was superb, super friendly and very accommodating. The room was good enough and I slept well. Wifi was excellent and the bar downstairs has excellent service and great prices. I will definitely book again in Hotel Burlada. Thanks guys!
Stayed 3 nights in Aug 2021
Response from Alfonso Urdíroz. Director Hotel Burlada on 2 Sept 2021
Thank you very much, Gonzalo!! We will be waiting for you!! Very kind regards!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2019
Response from HOTEL BURLADA on 3 Oct 2019
MUCHAS GRACIAS POR SU ESTANCIA EN NUESTRO HOTEL

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff went out of their way to give directions to the local laundromat. He even walked me to the corner to point out the location. Room was simple, yet clean and comfortable.
Stayed 1 night in Jul 2019
Response from ALFONSO on 12 Jul 2019
THANK YOU VERY MUCH!! VERY KIND REGARDS!!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent shower and very clean rooms but a bit small. Very noisy at times as walls are thin!
Stayed 5 nights in Jul 2019
Response from ALFONSO on 10 Jul 2019
THANK YOU VERY MUCH!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in quiet area
I booked this hotel for my trip to Pamplona and although situated in the quiet suburb of Burlada it was only a ten minute bus trip into the city centre, with buses running every 5-10 minutes. The hotel itself was modern and spotlessly clean and the staff were friendly and helpful. Secure parking was available for a nominal fee, important for me on my motorcycle tour. The hotel had no restaurant as such however their was a small café/bar which served a perfectly adequate breakfast at a reasonable cost. Would be happy to use this hotel again, although would possibly be tempted to seek something closer to the city centre if sightseeing in Pamplona.
Stayed 1 night in Sep 2018
Response from ALFONSO on 16 Oct 2018
THANK YOU VERY VERY MUCH!!

8/10 Good

Michael, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to Pamplona
Stayed here during the San Fermin festival over in Pamplona. Its a very manageable 2 km walk over to the heart of Pamplona. Our room was clean and great condition. The restuarant downstairs was a bit disappointing. They advertised specials but then said they weren't available. No breakfast options that I saw but we found a little place a couple blocks down that served up some great eggs and bacon.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice room & location
Nice room and location, the only problem was the room smelt really heavily of cigarette smoke
Stayed 2 nights in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jul 2018

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid 108 in winter
Overall, a great experience. Although, (3-night stay) first night it was impossible to sleep: freezing room, heating 20 secs on 45 secs off, whole night long, and very noisy. At 6 am, I went downstairs, and the receptionist immediately changed my room. Quiet heating, efficient, warm floor. Avoid 108 (if not fixed!). Cleaning staff👍, adm staff 👍
Stayed 3 nights in Mar 2018
Response from ALFONSO on 7 Mar 2018
THANK YOU VERY MUCH MALWINA. IT WAS A PLEASURE TO MEET YOU. EXCUSE US BECAUSE OF THE COLD EXPERIENCE!! VERY KIND REGARDS!!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay in Burlada
Stay was good. We came for San Fermin, so only really used this place to sleep and shower though. Bus to Pamplona conveniently stops around the corner and takes about 10-15 minutes (we also tried walking a couple of times, it's a nice walk!). However if we had to choose again, we would probably stay closer to the festival as it was a little annoying having to decide whether it was worth the time investment going back to our hotel in the middle of the day or not. Nothing against the hotel, just a personal travel preference!

2/10 Terrible

Mary, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go go there
Not happy about baggage transfer which we paid for. Hotel neglected to arrange the transfer to our next destination while we walked the Camino. Bag left behind and when negotiating it to be forwarded on manager not accepting responsibility. Bag was eventually forwarded on alone by bus which would not happen in Australia. A serious breach of security. Then we were expected to travel back to a nearby town to pick up the bag from the bus station. Bag was not delivered to us. After some negotiation Manager did pay for the return taxi trip for us to pick up the case from station. Taxi driver was nice and very helpful. Not something you wanted to do after walking 25 km.

8/10 Good

Verified traveller

Liked: Staff & service

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Stayed on 4th floor, rooms so small. Was ther 5 days never had sheets changed. There's a cafe down stairs and the staff were rude. Food was ghastly & there was only 2a 2 man lift.

10/10 Excellent

William, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful, professional and accommodating. There is a restaurant/bar in the building that has a nice atmosphere but not too dressy.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Navarra Holiday
I was visiting friends.

10/10 Excellent

malika, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect!

8/10 Good

Verified traveller

Liked: Staff & service
Perfect for San Fermin
If you're looking for a fancy hotel with all of the little extras, this is not for you. But if you're looking for a place to crash that's clean, close (but not too close) to the action in Pamplona, and run by some exceptionally nice and helpful people then don't hesitate. Book it.j

8/10 Good

Shan, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night
A very comfortable stay. Many thanks

6/10 Okay

mark, rochdale

clean and tidy

4/10 Poor

Carlos, Miami

Disliked: Property conditions & facilities, room comfort
Fair enough!!!!
Location was not pleasure one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for San Fermin, 2015.
I visited Navarra for the Running of the Bulls in Pamplona and stayed at Hotel Burlada for 3 nights. My stay was comfortable, clean and relatively quiet (you can´t control fellow fiesta-goers who choose to stay at the same hotel. Unfortunely, I had lost some important banking information before arriving in Pamplona. Upon checking in with the front desk in Burlada, the hotel Manager immediately offered his assistance. Even to a complete stranger, he offered to walk me to particular locations in the neighborhood, broke down any communication barriers, he even went so far as to offer me money so I could get by until I was back on my feet. Incredibly curtious, professional, warm and understanding. Hotel accomodations were very good as well, small room, but clean and equipped with HVAC and TV. Bathroom was also clean and wel maintained. Restaurant on level 0 is also friendly and accomodating, very eager to please and allow you to enjoy your stay in the area. Easy to find from #4 bus out of Pamplona, close to nearby cafes, plazas and markets. Above all, the streets are quiet and free of any spill over from the fiesta not too far away. You can walk to the Pamplona city centre in 15 minutes, just enough time and space to warm up for el encierro if you choose to run with the bulls. I must commend the staff above all else, they made my stay in Navarra much better than it could have gone had I stayed at a hotel with mgmt. who didn´t care about their guests. I recommend this hotel!!!

6/10 Okay

D

Liked: Staff & service
Excellent Location for Running of the Bulls Festival. 24 hour bus is only 10 mins from the centre. No Frills hotel but staff were very friendly and very accomadating.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The manager was great and helpful. He spoke English and was able to get bullfight tickets for us. We stayed 2 nights and they came to clean the room. My only issue was that the room was small and we had to fit 4 people into the room.

2/10 Terrible

John, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money!
Paid way too much for this awful room. Four of us cramped in a room meant for two. Two adults on bunks! Way over priced and very noisy!

8/10 Good

Huw, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay during running of the bulls. A 10 minute bus from the run, buses go for 24 hours every 20 minutes. It's nothing flashy, but it's very clean and the staff are willing to help out.

8/10 Good

LH, London

Liked: Staff & service
Excellent Staff - Good Location
A group of 13 stayed at Hotel Burlada during the San Fermin festival in Pamplona. The location of the hotel is 2.5km outside the town centre but a 24hr bus goes every 10 minutes from the main street right by the hotel into the main town centre, so location is perfect. The quadruple rooms are a little tight and dont have many creature comforts but we were running with the bulls and in the town centre most of the time so we only needed beds. The hotel bar staff are very friendly and the bar is a good starting point for a beer. The reception staff were extremely helpful, very kind and accomadating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice clean hotel, Great staff
The staff were very helpful and cafe/restaurant was good. Rooms were clean and had reasonably comfortable beds. Would recommend to anyone. Town was a 5 min Bus ride to the centre, easy as!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Good average hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Burlada was ideally situated on our route through Pamplona towards the south coast. we stayed there a year ago whilst doing the same journey. The staff are helpful and friendly and the food was well cooked.

6/10 Okay

ATC, New Zealand

Liked: Cleanliness, staff & service, room comfort
need to update their matresses.
This Hotel just off the Camino. About 2km from Pamplona gates. I cant complain about the price it was great. The receptionist was great and check in was quick. The room was spotless. However. .two things were a let down. 1. There is minimal sound proofing between. The corridor and your room. I could hear everything as it echoed up the passage. 2. The mattress needed replacing. Just by placing your hand on the bed you could feel the springs. If those two things could be addressed. ..this would be a great little Hotel.

4/10 Poor

Debora, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Basic Hotel/No frills
We were only there for two days for the running of the bulls. We booked this hotel a week before leaving to Spain and it was the only one available for a famly of four. This hotel is not what we were used to. Hotel is very basic, just a place to sleep as we were only in Pamplona for the beginning festivities of San Fermin. We had a room for four, my two adult sons, my husband and myself. It was basically a room with two twin beds and bunk beds for my sons. It met our needs, just a place to sleep for two days,with a bathroom. Very small no room to move around. No view. Basic.

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fit for your dog
Ceiling leaked, food splattered all over the stairs. Avoid at all costs.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover before starting Camino
Wonderful and just and small staff very friendly. A bit old fashion but clean and comfortable.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I gave this little hotel right out of Pamplona all 5's because for the price you pay during the San Fermin Festival it was a great value. My wife and I went to Pamplona to run with the bulls and had a wonderful time. The staff at the hotel were extremely friendly and helpful. Our room was clean and comfortable. Access to transportation was within a block from this hotel. We caught the 4 line, which is a 5-8 minute ride into Pamplona. I would definitely stay here again the next time I return to Pamplona.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
liked it