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"Clean spacious room, outstanding staff. "

"The staff in the Exec Lounge, the chefs, Richard, Mikhella, Jeanne and Marco were all outstanding - we travel the whole time and, honestly, this was the best experience ever. "

"Clean and comfortable. Great place to stay."

"The only thing was we had 3 people and only had towels for 2 so had to wait for an extra towel set when we just arrived from our 24hr journey & it was @3AM. It would have been nice to just have them all ready so we can freshen up and not have to worry about waiting for an extra set of towels "

"Staff is very friendly! Th breakfast buffet was good- too crowded- elevator takes forever"

"Always stay at the heritage after landing"

"Amazing staff, offer breakfast was great, and location is perfect. I would recommend to anyone looking to experience BGC to stay here! "

"Room was immaculately clean. The only problem on the room was the air conditioner. Impossible adjusting the temperature. The engineering Department tried to do their best but unsuccessful. We were offered to move to another room. All the staff were very helpful and cheerful. The location stood out for me."

"Room was clean, air con great and bathroom shower had hot hot water. Great location for shopping and eating. MNL Terminal 3 is literally across the street. Will stay again for a layover. "