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"Incredibly comfortable and convenient. "

"Parking really good - but tricky to find the first time. "

"The room was very clean and well appointed. The staff were very friendly and the breakfast was excellent. The access to the Vitalis spa and the robes and towels made it very easy to access the facility. "

"Off season check in went well. Room was very clean "

"Everything was excellent, breakfast A+!"

"Staff was great and the room was clean."

"I didn't have a pet with me but I saw other customers that did. They do welcome pets. The breakfast was good! 2 types of bread, ham, Swiss cheese, orange juice, scrambled eggs, boiled eggs, assorted condiments, and excellent espresso, coffee, or cappuccino. The only constructive criticism I offer is I wish there was an in room Keurig or kettle for evening herbal tea. Also a vending machine in the lobby would be nice for late night snacks. We stayed in a tiny house and it was quiet and private. Overall we were very satisfied with our stay and would recommend it to anyone visiting the Trier area. "

"Great rooms and spa. Lovely views of the river "

"Everything was excellent! We had a horrible experience at a different hotel the previous night and messaged the staff at this hotel for a possible early check in. They responded and were able to get us our hotel room, Schneewittchen, as soon as we arrived! They were excellent! They changed our vacation to a positive one and the property and people were wonderful!"