Bugolobi Hotels, Kampala

"I am a frequent traveller to Uganda, as I work in the travel industry. I rarely ever write reviews. I have stayed at the Latitude many times since it opened. What was once my favourite, and the best hotel in Kampala, has now become tired and very run down. Management has made unfortunate decisions with the layout - the buildings and pool areas look tired, unreliable wifi in common areas, and the staff could use some encouragement as they are not engaged. Latitude is a boutique hotel - the decision to move the gym in favour of another conference room was unfortunate. The gym used to be amazing. There are more than enough other conference hotels in Uganda! The food is overpriced, generally confusing menu (no prices listed on some menus), and really just overall lacking. Most notably, one morning the entire staff was eating from the breakfast buffet, while I was trying to get the last remaining food as a guest. The design, food, and layout/vibe of the hotel, which made the place so special - is no more. Very disappointed. We actually checked out early to move hotels. Of course, no refund or special accommodations. I will not return until management makes some changes. "

"Awesomeness 👏"

"Super friendly staff, best service and food. Can't thank this hotel enough. "

"Beautiful room beautiful location, the view not thing for me was the bed was very hard."

"This is a proper hotel, room is clean and staff smart"

"The rooms are clean, with parking in the basement, we enjoyed the breakfast,variety of dishes, nice tasty food. Staff are very polite and helpful. But the bed is hard to sleep on, Personally i love asoft confortable bed, I think the beds could be improved. But over enjoyed our stay."

"Excellent breakfast, clean with friendly staff"

"So so cute! Beds were hard but okay. Water pressure was excellent. Great restaurant. Nice pool. "

"Very efficient and warm welcome and very attentive staff. The room and breakfast were excellent. Sadly, the restaurant service on three evenings was terrible. I hosted a graduation dinner on 26th Feb. and my guests had to wait 2 hours (YES, 2 hours) for the starters to arrive. Then the main courses arrived one by one, not all together, and ladies were served last. How is this from a hotel claiming to be at the forefront of hospitality and even running a hospitality school."