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Get an overview of this hotelFamily-friendly hotel with 5 restaurants and full-service spa


This family-friendly Kampala hotel is located in the business district, within 2 mi (3 km) of Gaddafi National Mosque and Makerere University. Uganda National Museum and Namirembe Cathedral are also within 3 mi (5 km).

Hotel Features

5 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.

Room Amenities

All 236 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find balconies, 24-hour room service, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Kampala Hotel features an outdoor tennis court and a waterslide. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 11050 square feet (1027 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge).

Sheraton Kampala Hotel is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Conference space 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Total number of rooms - 236 
  • ATM/banking 
  • Shopping on site 
  • Breakfast available (surcharge) 
  • Number of floors - 14 
  • Number of bars/lounges - 2 
  • Barbecue grill(s) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Pool umbrellas 
  • Computer station 
  • Waterslide 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Garden 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Pool sun loungers 
  • Outdoor tennis court 
  • Conference space size (meters) - 1027 
  • Number of meeting rooms - 7 
  • Tennis on site 
  • Free self parking 
  • Year Built 1967 
  • Number of restaurants - 5 
  • 24-hour business center 
  • Conference space size (feet) - 11050 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  

Room Amenities

  • Balcony 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Rollaway/extra beds available 
  • Satellite TV service 
  • Flat-panel TV 
  • HDTV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Cribs/infant beds (surcharge) 

Where to Eat

Paradise Grill - Overlooking the garden, this restaurant specializes in barbecue. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Playground on site 
  • Racquetball/squash on site 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • Accessible bathroom 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is 1 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

No pets or service animals allowed

Parking height restrictions apply


You'll be asked to pay the following charges at the hotel:
  • All citizens of Uganda will be charged the national value-added tax
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 20 per person (approximately)
  • Airport shuttle fee: USD 60 per vehicle (roundtrip)
  • Rollaway bed fee: USD 65 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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