Couples treatment room(s), body treatments, hot stone massages

Reviews of The Mosey Buffalo Williamsville, Tapestry Collection by Hilton

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1002 reviews" "
Rating 8 - Good. 191 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room very quiet. We got the room with the jacuzzi tub so I can’t speak about how big other rooms are. But this one was huge. Easily could have accommodated 6 people (with 4 on the floor/a cot/etc). Not that the hotel would allow that but just to give you an idea. Parking was quite convenient, just a bit “hidden” from the street. You don’t pull up to the street address. The lobby is accessed in the back where the parking is. Quite convenient once you get that part. The only downside if you can call it that was the restaurant in the hotel had apparently closed down a few months prior. But there were plenty of restaurants in the area, nice ones too, in walking distance and not fast food. Definitely recommend.
Stayed 2 nights in Apr 2024
Response from Danielle B. on 20 May 2024
Thank you for staying with us and we really appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to walkable food options. Free parking. Clean and safe area. Recommend and will be back!
Stayed 2 nights in May 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us and we appreciate your feedback. Hope to see you again soon.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is literally amazing. the kindness and helpfulness is so appreciated especially for a solo traveler.
Stayed 1 night in Apr 2024
Response from Danielle B. on 10 May 2024
We appreciate your positive feedback and are so glad to hear we made this stay comfortable for you. We hope to see you again soon! Thank you.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Shobhini

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet property
Stayed 1 night in Mar 2024
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us!

10/10 Excellent

Jacky

Liked: Amenities
Perfecf
Stayed 1 night in Apr 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Iris, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, staff was awesome. No complaints!! Hotel has been renovated so rooms are pristine
Stayed 2 nights in Apr 2024
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us.

8/10 Good

Tara

Stayed 1 night in Apr 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

6/10 Okay

Colleen

Travelled with family
I saw this facility was rated as “exceptional “ In my opinion there was nothing exceptional that stood out for me The toilet seat was loose and would shift every time you sat down And there was a stain of blood or something red on the bed linens I would say it was very good
Stayed 1 night in Mar 2024
Response from Danielle B. on 10 May 2024
We are very sorry to hear you had some problems arise during your stay with us. Please know this is not our standard and we take all feedback into serious consideration. Thank you and we hope to see you again in the future.

8/10 Good

william

Stayed 2 nights in Mar 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Hadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite place to stay, great staff
Stayed 2 nights in Mar 2024
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us!

10/10 Excellent

Dwon, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would recommend.
Stayed 1 night in Feb 2024
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was super friendly, hotel rooms are modern & clean. Bed was very comfortable, huge bathroom & great to have a coffee machine & mini fridge. Will definitely stay here again & recommend to friends
Stayed 1 night in Mar 2024
Response from Danielle B. on 10 May 2024
We appreciate your positive feedback and thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious rooms, great staff Only slight complaint is that the walls are pretty thin-can hear pretty clearly the upstairs neighbours
Stayed 3 nights in Mar 2024
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Ellen A.

Stayed 3 nights in Dec 2022
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as advertised. Easy access. Close to the university north campus and very accommodating.
Stayed 1 night in Mar 2024
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing & excellent customer service ❤️❤️❤️❤️❤️❤️
Stayed 1 night in Mar 2024
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

8/10 Good

Matthew

Stayed 1 night in Feb 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Danielle B. on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mini Kuerig in room made a half a cup of coffee, was so clogged. I did unclog for next guest. Paid for the daily breakfast. Choices were grim. Food was mediocre. Coffee was cold. Drink the coffee in the lobby. A little weak, but hot
Stayed 4 nights in Feb 2024
Response from Danielle B. on 10 May 2024
We appreciate your honest feedback and are sorry to hear it wasn't to your satisfactory. This is not our standard and we do take all feedback into consideration. We hope to see you again in the future. Thank you for staying with us

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
After a Bills game, nice place to relax and unwind. Slept well.
Stayed 1 night in Dec 2023
Response from Danielle B. on 10 May 2024
We appreciate your feedback and thank you for staying with us.

8/10 Good

Ellen A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its a great location and staff is friendly but the bathrooms definitely need a bit of a refresh
Stayed 3 nights in Dec 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Erin

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

nicole

Stayed 1 night in Dec 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Dec 2023
Response from Front Office Supervisor - Danielle on 5 Jan 2024
Thank you for choosing to stay with us and we appreciate your positive feedback!

10/10 Excellent

Ming

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

evy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, beds were very comfortable and the area was very convenient.
Stayed 2 nights in Dec 2023
Response from Front Office Supervisor- Danielle on 5 Jan 2024
Thank you for staying with us and we appreciate your feedback.

10/10 Excellent

Anna

Stayed 1 night in Nov 2023

10/10 Excellent

Kama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean
Stayed 1 night in Nov 2023
Response from Front Office Supervisor - Danielle on 5 Jan 2024
Thank you for staying with us and your feedback is greatly appreciated.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Lindsay

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

colette

Stayed 1 night in Nov 2023

8/10 Good

Jodie

Stayed 1 night in Nov 2023

10/10 Excellent

sasha

Great hotel. Clean.
Stayed 1 night in Oct 2023
Response from Front Office Supervisor - Danielle on 5 Jan 2024
Thank you for staying with us and we appreciate your feedback.

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and friendly staff! Walkable location and quiet rooms. Would definitely stay again!
Stayed 1 night in Oct 2023
Response from Front Office Supervisor - Danielle on 5 Jan 2024
That is great to hear, thank you for your positive feedback and we hope to see you in the future.

10/10 Excellent

Ann

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Gooð size rooms.
Stayed 2 nights in Oct 2023
Response from Front Office Supervisor- Danielle on 5 Jan 2024
Thank you for staying with us and we appreciate your feedback.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here on every trip to Buffalo for the last 5 years, and always feel welcome and safe. Great La Nova pizza nearby and subs that could choke a horse for $10.99. Hooked has awesome food in-house and great breakfast choices. It is a very pricey bar, I used a liquor store on Union Road that delivered. I've never had a bad stay here even under previous management.
Stayed 7 nights in Sep 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A dear friend lives in Buffalo so I will definitely make this hotel my go to place when I come visit her again!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip to Buffalo
It was great everything was very good. Will stay on next visit to Buffalo.
Stayed 1 night in Sep 2023

10/10 Excellent

barbara, hope

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and hotel was very clean.
Stayed 1 night in Sep 2023

8/10 Good

Marcella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and the room was quite and clean. There were some signs of wear and tear but overall the hotel is very nice.
Stayed 3 nights in Aug 2023

8/10 Good

Shujahat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is clean and quiet
Stayed 1 night in Aug 2023

10/10 Excellent

AnnMarie, EAST AMHERST

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel
Stayed 1 night in Aug 2023