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Reviews of Hampton Inn Buffalo-Williamsville

2.5 out of 5
Hampton Inn Buffalo-Williamsville
5455 Main St, Buffalo, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 606 out of 860 reviews" "
Rating 8 - Good. 180 out of 860 reviews" "
Rating 6 - Okay. 49 out of 860 reviews" "
Rating 4 - Poor. 13 out of 860 reviews" "
Rating 2 - Terrible. 12 out of 860 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Allan

Business traveller
Liked: Cleanliness, staff & service
The staff is friendly and helpful. The room is very nice, clean and looks like it was recently renovated. The only complaints I have are that the air conditioner in the room was insanely loud and there is very low water pressure in the shower.
Stayed 1 night in May 2024

10/10 Excellent

Kolten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming up here for my doctors appointments and stay here cause I live three hours away I love it here best breakfast I’ve ever had in a hotel!
Stayed 1 night in May 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Chelsea

Travelled with family
All around great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Dimitri

Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I stay here, it's always a pleasant experience. Well done!
Stayed 5 nights in Feb 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara, Atlanta

Stayed 2 nights in Apr 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Business traveller
I stayed 1 night and I was able to get a good nights sleep. It’s quiet and clean and the staff is respectful and helpful and friendly. Thanks Hampton Inn Buffalo-Williamsville !
Stayed 1 night in Apr 2024

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about our stay here including the wonderful breakfast! Would visit again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We visited to experience the solar eclipse and the little things that the staff did, like have themed candy, made it very special
Stayed 3 nights in Apr 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Amenities
Had a great stay. Hotel staff was amazing. Used the laundry facilities and breakfast in the morning. Didn’t use the pool but it looked nice. Happy with our stay, would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service
Check in was great. So friendly and efficient. Thanks so much for the welcome. And the room is exactly what we need.
Stayed 1 night in Apr 2024

10/10 Excellent

Mitzi

Business traveller
Liked: Amenities
Fabulous stay
Stayed 1 night in Apr 2024

10/10 Excellent

Lateefah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice service
Stayed 1 night in Mar 2024

10/10 Excellent

Clairessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the parking, staff, breakfast, hot tub, pool, and walking around the neighborhood.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , staff is very friendly and very convenient to all amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super friendly and helpful!! The breakfast buffet was really good as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Iain

Travelled with family
Very clean property and very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Business traveller
Cleanliness helpful staff at front desk
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Stayed 2 nights in Mar 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was warm
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, There is room for improvement with the breakfast options. Very carb heavy with minimal meat and fresh fruit options.
Stayed 1 night in Feb 2024

10/10 Excellent

Erica, Anchorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is spacious, clean, reasonably priced, conveniently located and has everything you need! The pool is clean and staff is friendly and attentive. Great value
Stayed 3 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has always been very friendly and accommodating. Love the location!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean and everyone was very nice on the property. The free breakfast was fantastic too. Would definitely stay again.
Stayed 1 night in Feb 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice, room was clean. View on 2nd floor was obstructed by building exterior so basically no view. Pool and hot tub were nice but busy.
Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Had great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bang for your buck !
Great location Great value for that location. And even BETTER PEOPLE. Es Alex at the front desk.
Stayed 2 nights in Feb 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. Did the job. Clean place. Only there for a night. Not much more I can say.
Stayed 1 night in Feb 2024

10/10 Excellent

Constance

Stayed 1 night in Feb 2024

10/10 Excellent

Vijay, New Hyde Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & beautifully designed
Stayed 1 night in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Rob

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I didn’t get a minute of sleep due to kids running and screaming through the halls all night long. Someone had a birthday party so the pool and hot tub were unavailable to use. These were the kids running through the halls. The place was clean enough and the staff was friendly but the fact that this was allowed to happen all night was unacceptable.
Stayed 1 night in Feb 2024
Response from Joseph Galda - General Manager on 12 Feb 2024
Dear Rob, We sincerely apologize for the disruption to your stay caused by noise disturbances and the high occupancy of our pool and hot tub. Ensuring a peaceful environment for all our guests is a top priority, and we regret that we fell short during your visit. We appreciate your compliments on our cleanliness and friendly staff, and we'll take your feedback seriously to ensure a more enjoyable experience for all future guests.

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Delaine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

MaryBeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly has advertised. We will definitely be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Simply GREAT!
Stayed 4 nights in Jan 2024

10/10 Excellent

Camisha

Clean
Stayed 1 night in Jan 2024

8/10 Good

ELIZABETH A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024