Superior Double Room
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Reviews of The Hotel Unforgettable - Hotel Tiliana by Homoky Hotels & Spa

4 out of 5
The Hotel Unforgettable - Hotel Tiliana by Homoky Hotels & Spa
1-3 Hárshegyi út, Budapest

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 66 reviews" "
Rating 8 - Good. 20 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent quality hotel
Stayed 14 nights in Apr 2024
Response from Péter on 16 May 2024
Dear Anthony, Thank you for your kind review and comment. We are more than happy to hear such positive feedback from You, much appreciated! We hope we will have opportunity to welcome to you in our hotel again. Best wishes from the Hotel Tiliana**** Team

10/10 Excellent

JOVAN, Newark

Stayed 2 nights in Oct 2023

10/10 Excellent

Filipe

Stayed 1 night in Mar 2023

8/10 Good

Brigita

Stayed 1 night in Jun 2022

10/10 Excellent

Zeljko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for reasonable price
Depends where you will have your business meetings. It is on Buda side. The only problem might be with a taxi. You might wait for a long time for it.
Stayed 2 nights in Mar 2022

10/10 Excellent

Andriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was perfect ! Recommend to all !!!
Stayed 1 night in Sep 2021
Response from Peter on 14 Oct 2021
Dear Andriy, Thank you for your kind review. We are more than happy to hear such positive feedback from You, much appreciated! We are glad that you chose our hotel and that you were satisfied with our services. We hope we will have opportunity to welcome to you in our hotel again. Best wishes from the Hotel Tiliana**** Team

10/10 Excellent

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning and satisfied customer
I have been there couple times. Always 100% satisfied. The hotel is my only choice when coming to a city. Main reson is good access to highway and location near woods. Also fine for walk and jogging
Stayed 2 nights in Jul 2021

10/10 Excellent

Emel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some of the staff were quite rude when we arrived, our flight was delayed and we arrived late. We were made to feel like we weren’t welcome. Also the hotel is a lot further from the city not what we were led to believe. We had booked for 3 nights but only stayed 1. We moved to another hotel. I can’t complain about the hotel it was clean and the breakfast was very good.
Stayed 3 nights in Dec 2019

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
We stayed 11 nights family trip (9) lovely hotel , excellent food from restaurant . Missing a bar you could sit in after dinner . Ok if it’s warm you can sit on Terrace . Restaurant staff friendly and attentive . Sometimes the rooms were not cleaned or they forgot to put in towels or toilet rolls . Always had to ask for coffee pods & milks . Overall a nice place, public transport a few minutes away excellent .
Terrace
Back of hotel
Outside garden
Restaurant
Stayed 11 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean but not comfortable. Too far from the city. The staff is not accommodating. Breakfast is good. I would never stay there again.
Stayed 1 night in Aug 2019
Response from Ildikó Pintér on 19 Aug 2019
Dear Sir/Madame, Thank you very much for being our guest at Hotel Tiliana**** recently. We were gladly read that you were satisfied with the breakfast. We sadly read that you had negative experience with our staff. We are going to forward your review to the responsible Manager. Overall thank you for your review and we hope to welcome you back to our hotel in the near future and we can provide to you better experience next time. We wish you a nice day. Best regards, Hotel Tiliana Management

10/10 Excellent

serban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019
Response from Ildikó Pintér on 17 May 2019
Dear Guest, Thank you for your feedback. Could you please specify what were the inconveniences during your stay? We are waiting for your kind reply and we wish you a nice day. Best regards, Ildikó Pintér Sales and Marketing Assistance

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Tucked Away Hotel
Gorgeous hotel. Just opened and off-season so staffing was minimal. I had some trouble with TV half way through my stay that was never sorted out. Grounds outside were not yet renovated, but being winter it didn't matter for my stay. Travelers should be aware that this hotel is a good distance away from downtown and tucked away on a small side street. If you're looking for a beautiful, quiet getaway this is PERFECT. If you're looking to take in all the sites and tourist attractions of Budapest, this probably isn't the best place to stay. PS - The breakfast buffet is terrific and the bar is the only place in Budapest I could find that could make a great cocktail!
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely place with forest like resort feel in a quiet place. It is clean and well maintained. The staff are vert friendly and service oriented. The location can be a problem if you wish to stay in the middle of the city. You have to use public transport to go around or have your own transport. In the night, you have no choice but have food in the restaurant in the hotel as nothing is around.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

James, Bedford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 4 nights at this very new hotel. The hotel itself is very well designed and very modern in appearance and the staff are all very attentive and polite however I feel it is let down by several points. The hotel is very isolated. It is about a 15 min bus ride to get to the nearest shop to buy anything to eat, the hotel restaurant menu is very limited and very expensive so think that the hotel is missing a trick by not having a small shop selling the basics. The hotel restaurant also does not do room service. The Expedia site for this hotel lists that the hotel has a coffee shop which is untrue, they have a coffee machine in the restaurant. The restaurant also seems to lack a children’s menu, I asked several members of the restaurant staff and got different answers from all, one said they had a menu but not here, one said that they did not have a menu but could make anything. What good is that when you have no idea how much you would pay and the normal menu is in no way suitable for children. If you stay in a standard room your view is likely to be overlooking a tower block of soviet era flats. Not all rooms seem to be finished to the same standard, my bathroom had no towel rail however the next room along had one installed. The hotel also suffers from having absolutely nothing to do in the cold season. No type of entertainment was available and all the leisure facilities were unavailable due to snow. Overall this hotel is best if you are a business customer
Stayed 4 nights in Jan 2019

10/10 Excellent

VISHAL, RAJKOT GUJARAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MY FRIEND ENJOYED A LOT IN THIS PROPERTY AND THEY HAD SPENT GOOD TIMES WITH FAMILY THANKS VISHAL VAIDYA
Stayed 3 nights in Dec 2018
Response from Benedek Györgyi on 31 Dec 2018
Dear Vishal, I am greatful for your review posted on Expedia about your stay at our hotel Tiliana. I was delighted to read that your were satisfied with our hotel’s services. It would be our greatest pleasure to having you back in the future! Mrs. Benedek -Director of sales

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far out of city. Booked transfer waited 3hours called several times answer machine so made other arrangements.Hotel was modern warm very clean 4star.
Stayed 7 nights in Nov 2018
Response from Benedek Györgyi on 11 Dec 2018
Dear, Many thanks for living your comment sharing with travel community. It is very important for us to listen and learn from also the negative opinions. I was really sad that our hotel service not able to meet your expectations. We will talk with our partner about this problem. I was delighted to hear that you liked our hotel. It would be our greatest pleasure to having you back in the future! Mrs. Benedek - Director of sales

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, nice walk in shower
this was my second stay within 2 weeks. I liked it so much at the first time that I returned. Same great experience. The breakfast is still great and I highly recommend to try their peach juice :) I would recommend the following: 1) car gate to open automatically when existing the property's parking lot 2) add a proper curtain for rooms facing the backyard. the yellow lights are very strong and come through the current curtain which supposed to serve as the shade curtains.
Stayed 1 night in Nov 2018
Response from Benedek Györgyi on 19 Nov 2018
Dear Zoltan, Fist of all let me thank you for choosing our Hotel Tiliana for your staying in Budapest. I can not be grateful enough for your generous review. I am so glad that you enjoyed your stay with us and our colleagues provided you an excellent service. It would be our greatest pleasure to having you back in the future! Sincerely yours, Mrs. Benedek - Director of Sales

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great value for money
new hotel, just opened 2 months ago. The place is really nice, clean as you would expect from a newly opened hotel. the breakfast was excellent with a lot of good choices. The soap in the bathroom looks like those you would normally need to squeeze. There is a black button to push in ....this should be taped on it to say "PUSH", i spent some minutes disassembling the entire unit to figure out what was wrong with my soap dispenser... :D
Stayed 1 night in Nov 2018
Response from Mrs. Benedek on 14 Nov 2018
Dear Zoltan, Many thank for sharing your experiences with the readers. I was delighted to hear that you liked our hotel, and the service! We are looking forward to welcoming you again. Director of Sales

6/10 Okay

Ed, Leeds

Liked: Cleanliness
Hotel quite far away from the main town, although bus links make this easier, atleast one of the pools that was advertised on the hotel confirmation wasnt in use,which was slightly annoying . Basic things like coffee in the room wasnt topped up ,for some reason a double bed was supplied with two single quilts that weren't enough and quite uncomfortable. The hotel was clean and tidy however if you are wanting a weekend away and to enjoy budapest i would recomened staying closer to the city. Breakfast was basic to say the least
Stayed 3 nights in Nov 2018
Response from Mrs. Benedek on 10 Nov 2018
Dear Ed, I would like to thank you for taking the time to post your review about your recent stay in our Hotel Tiliana I was really sad that our hotel was not able to meet your expectations. Our wellness area is not ready, we have information about it on the site. We are really sorry for inconvenience We offer for our dear guests a welcome coffee, only. We offer a two single blankets because our experiance is that many people prefer sleep alone under blanket. I hope you will change your mind, and we will have the opportunity to welcome you again in our hotel. Director of Sales

8/10 Good

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very good beds, excellent breakfast.
Stayed 1 night in Oct 2018
Response from Mrs.Benedek on 29 Oct 2018
Dear António, I would like to thank you for taking the time to post your review about your recent stay in our Hotel Tiliana. I was delighted to read that you were satisfied with our rooms, and the work of our staff. Your kind words regarding our breakfast were really appreciated. It is fantastic to know that our staff’s work was able to meet or even exceed your expectations. On behalf of the entire staff of Hotel Tiliana I hope to have the opportunity to welcome you again in the near future.

6/10 Okay

Phillip

Has potential, needs to sort out few basic issues
Garden Lights at rear of hotel left on all night and so bright my room seemed like it was daytime even with curtains closed. Need blackout blinds. No batteries in TV remote. Reported at reception. Returned later, still no batteries. Shower curtain not glass screen, the curtain kept sticking to you while showering so very cold
Stayed 2 nights in Oct 2018
Response from Mrs. Benedek on 25 Oct 2018
Dear Phillip, First of all I would like to say thank for your reservation in our Tiliana Hotel. We are really sorry for evening's "daylights" Till your stay we had no any problem with lighst. But we talk with our technical department and they will swich off lights near to the building. About batteries: really sorry for inconvenience, I will talk with our Housekeeping Supervisor. Sorry for shower curtain. Maybe we will change them. I hope we will see you next time, when you will in Budapest again. Director of sales

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Mrs. Benedek on 18 Oct 2018
Fist of all let me thank you for choosing our Hotel Tiliana for your staying in Budapest. I can not be grateful enough for your generous review. I am so glad that you enjoyed your stay with us and our colleagues provided you an excellent service. It would be our greatest pleasure to having you back in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Mrs. Benedek on 11 Oct 2018
Dear our Guest, First of all we would like to say thanks for your reservation in our Hotel Tiliana! Thank you for rating us. We hope your stay was a really unforgettable. Sales manager

10/10 Excellent

pirkko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W liked everything
Stayed 2 nights in Nov 2023

8/10 Good

SIMON

Stayed 1 night in May 2023

8/10 Good

Marissol Gislene

Liked: Cleanliness, property conditions & facilities, room comfort
Prima
Kamers waren exact als afgebeeld en heel erg lux, modern en netjes. Zwembad is klein wat niet uitmaakt als er maar enkele gasten zijn, zoals tijdens ons verblijf in januari, maar als het hotel vol zit dan is dat wellicht anders. Ontbijt was netjes maar niet echt uitgebreid, en weinig verse groenten en geen fruit. Personeel was vriendelijk.
Stayed 2 nights in Jan 2023
Response from Hotel Tiliana **** on 13 Jan 2023
Dear Guest!Thank you for your kind review and comment. We are more than happy to hear such positive feedback from You, much appreciated. We hope we will have opportunity to welcome to you in our hotel again. Best wishes from the Hotel Tiliana**** Team

10/10 Excellent

Hellerup

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aucun commentaire supplémentaire 👍👍
Stayed 3 nights in Dec 2022
Response from Hotel Tiliana**** Team on 11 Jan 2023
Dear Guest!Thank you for your kind review and comment. We are more than happy to hear such positive feedback from You, much appreciated. We hope we will have opportunity to welcome to you in our hotel again. Best wishes from the Hotel Tiliana**** Team

8/10 Good

angiolino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Gernick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Wellness rustig en goed
Modern Wellness hotel. Ik heb op drie verschillende kamers geslapen met als laatste een fijne grote kamer op de 3e. Naast een King size bed had ik een grote bank en een fijne badkamer met groot ligbad. Nadeel was dat het uitzicht iets beperkt was. De kleinste kamer die ik had,. Op de 2e aan de achterkant keek daarentegen heerlijk over natuur heen. Wel alleen een douche, maar wel een fijne. Je kunt ook betaald parkeren achter een manshoge schutting maar de straat is best rustig en voor de deur was meestal plaats. Fijne grote TV en goede WiFi (2 netwerken, zoek de sterkste in jouw kamer) Ontbijt is ok, niets bijzonders. Diner is in orde maar vergeleken met restaurants in Hongarije is het te duur. Voor Nederlandse begrippen betaalbaar.
Stayed 1 night in Oct 2021

10/10 Excellent

Gernick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi modern hotel aan de rand van Budapest
Prima hotel, stijlvol, modern, comfortabel. Vriendelijk personeel. WiFi goed, grote tv. Rustig gelegen. Ontbijt is aardig, diner te duur voor wat je krijgt.
Stayed 1 night in Oct 2021
Response from Peter on 14 Oct 2021
Dear Gernick, Thank you for your kind review and comment. We are more than happy to hear such positive feedback from You, much appreciated. Thank you for your comment, to the best of our knowledge we will improve our services. We hope we will have opportunity to welcome to you in our hotel again. Best wishes from the Hotel Tiliana**** Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
비용 정산 시, 꼭 확인필요한 호텔
숙박은 최고, 그러나 다른사람이 먹은 음식을 다른 방 charge 하는 해프닝이 잇어서... 체크아웃 시, 기분이 안 좋았음
Stayed 2 nights in Oct 2021
Response from Peter on 14 Oct 2021
Dear Sir/Madam, Thank you for your kind review and comment. We are more than happy to hear such positive feedback from You, much appreciated. Thank you for your comment, to the best of our knowledge we will improve our services. We hope we will have opportunity to welcome to you in our hotel again. Best wishes from the Hotel Tiliana**** Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minden rendben volt, mindenki számára ajánlom!
Stayed 1 night in May 2021
Response from Sztancsek Péter on 31 May 2021
Tisztelt Vendégünk! Köszönjük szépen pozitív értékelését. Bízunk benne, hogy hamarosan újra üdvözölhetjük szállodánkban és éttermünkben egyaránt. A legjobbakat kívánja a Hotel Tiliana**** Csapata.

8/10 Good

Zake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Als ich gebucht habe hieß es, dass wir im zweiten Stockwerk ein Zimmer bekommen für den 7 tägigen Aufenthalt das ist nicht geschehen auf mehrmaligen Nachfragen auch nicht, auch wenn die Rezeptionisten am Anfang gesagt haben, dass ein Zimmerwechsel möglich ist.
Stayed 7 nights in Dec 2019
Response from IP on 19 Feb 2020
Dear Anonymous, Thank you for taking time to rate our Hotel Tiliana**** and share with us your experience during your stay. We would like to inform you if you send us your room request in advance before your arrival, we try to do our best to fulfill your request. However on both floor we have Standard and Superior rooms as well.Upon arrival or during your stay it is much more complicated to make a room change especially if we are working with high occupancy. Overall thank you for your review and we wish you a nice day. Best regards, Hotel Tiliana Management

10/10 Excellent

Ladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOLO VŠETKO SUPER A NA UROVNI
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel, rustig gelegen in groen. Bus naar binnenstad om de hoek.
Stayed 9 nights in Oct 2019

10/10 Excellent

Valeria, Novi ligure

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in una zona tranquilla con un parco stupendo . Ottima la pulizia bellissima accoglienza . Il ristorante è ottimo con personale gentilissimo e simpatico . C’è anche un parcheggio auto interno per 10 e a notte la prima notte è offerto dalla struttura . Le camere sono molto belle e anche i bagni sono comodi e belli .
Stayed 1 night in Aug 2019

10/10 Excellent

Valeria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile e disponibile camera super pulire e letti comodissimi . Ottima la disponibilità del personale . Inoltre il ristorante al Suo interno offre piatti molto buoni. Inoltre c’è un bellissimo parco dietro l’hotel e sono presenti bellissime aree gioco bambini . È presente un campetto da calcio uno da tennis e piscina. Meraviglioso tutto lo consiglio per la zona tranquilla i servizi e L ‘ ottima qualità prezzo
Stayed 1 night in Aug 2019

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Szívből ajánljuk
Remek hely, kedves és barátságos személyzettel, finom ételekkel, csak ajánlani tudjuk.
Stayed 2 nights in Jul 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Besten, Freundliches Personal gerne wieder
Stayed 2 nights in Jul 2019

8/10 Good

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
mooi hotel, half uur rijden vanaf het centrum
zeer goed restaurant, hotel net nieuw, wel heel veel muggen buiten, je zit aan de bosrand.
Stayed 2 nights in Jun 2019

10/10 Excellent

Manjeet, Frankfurt am Main, Germany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money if you want to stay in Buda and in peaceful area!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne, ruhige Zimmer, freundliches Personal. Frühstück und Essen sehr lecker und das alles zum günstigen Preis! Liegt etwas ausserhalb. Taxi zwischen 10-20 € zur Innenstadt.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

cansel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Badausstattung könnte einen Tick verbessert werden: - Haltemöglichkeit zum Badewanneneinstieg fehlt - Haken für Bademantel fehlt
Stayed 3 nights in Mar 2019