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Reviews of Serenity Boutique Budapest

4 out of 5
Serenity Boutique Budapest
62 Csengery utca Földszint 5, Budapest

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 116 reviews
Rating 8 - Good. 23 out of 116 reviews
Rating 6 - Okay. 9 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great location really nice decoration inside and a very comfy bed Would definitely stay here again
Stayed 4 nights in Jun 2025

8/10 Good

Linda Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed our stay here. The space was clean and neat. The bed was very comfortable. Something to consider with the house/room rentals is Budapest is very old. Plumbing can sometimes make the room smell bad and there was a little issue with ants coming up from underground. The host was very attentive and helpful with the ant issue and provides big spray. Overall, great experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Raphael

Stayed 1 night in Mar 2025

8/10 Good

rashmi

Travelled with partner
Liked: Amenities
It was nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay and Beata was super hospitible! We heard the neighbours a few times, but other than that the perfect stay:)
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beata the owner had great communication before arrival and booked us a taxi for are departure to the airport. The accommodation is well located in Budapest. The room was clean and smart. The bed was very comfortable so slept well. I would highly recommend this accommodation
Stayed 4 nights in Oct 2024

10/10 Excellent

Keith

Stayed 2 nights in Sep 2024

10/10 Excellent

Wenting

Very good experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Sep 2024

2/10 Terrible

Amal

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Its like an airbnb place. Not what they advertised on internet. Very misleading. Entrance to the building is filthy and inside you feel unsafe
Stayed 2 nights in Aug 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a courtyard ,An outstanding property, tastefully decorated .Five to ten minutes from transport .Safe area and Beata the owner is a lovely lady .Would definitely recommend staying here .
Stayed 7 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinda sketchy the front door to enter the building but the kitchen /living room , bedroom are nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good location for a 1 night stay in Budapest.
Stayed 1 night in Jun 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Handy for Nyugati station as we had an early train the next morning.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 3 nights in May 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice private apartment near Nyugati station and many ruin bars, close to all metro routes and major attractions. Great city center getaway for anyone who wants a short stay. The room was nice with AC, private shower and bathroom and there is a nice communal area where you can use cups and dishes for tea and coffee. Overall a great place to stay for a short gateway.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If you like character, this place has it. Guest rooms opening onto a communal kitchen, more like a home than a hotel. The refrigerator could use a scrub, but the bedroom, bathroom and kitchen are very clean. Finding parking was a challenge during our stay, but we got that worked out. It is definitely worth the price and located near many dining options and sights.
Stayed 1 night in May 2024

8/10 Good

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
The hostess is very nice and easy to communicate with. Property is decorated with a unique feel. Some observations I had about the property that I kind of picked up that couldn't really get from the listing. -My room was located over a bar and located on ground floor. Unfortunately, there weren't any dark blinds to cover the window, only see through ones. While they work during the day, during the night they turned my room into a movie theatre for anyone smoking outside the bar between 9pm and 12am. I feel add a blind set of curtains to cover the window at night, and open them up to leave the see through curtains during the day would solve this. -The street outside was under major reconstruction at the time of my stay, which added to the noise. Obviously it will end at some point, but from the amount of stuff they were doing, it will last to at least summer 2024. -Honestly, I remember the hostess mentioning about how to lock the front door, but I was tired from the long transit from BC and missed the explanation. A demonstration would have actually helped, but I figured it out in the end after a couple of days. To lock, use the same key you use for your own room and raise the handle up as you turn the key.
Stayed 7 nights in Jan 2024

6/10 Okay

katherine grace

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was gorgeous! the street was inaccessible due to roadwork, and was a bit dimly lit, other than that, amazing. It was a bit hot in the room though, air conditioning was hard to figure out
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Brian

Liked: Cleanliness, room comfort

An okay place to stay

The owner tried hard to ensure that we had a comfortable stay. Although the room was comfortable, the decorations were a little tired and information for the area was sadly lacking. Overall it was just a rented room and not what I expected from a boutique hotel.
Stayed 5 nights in Jun 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Loved our stay here, rooms are beautiful very clean, huge shared kitchen with all you need, will definitely stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

Lee

Stayed 1 night in Jun 2023

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Budapest

Serenity Boutique in Budapest was a wonderfully peaceful place to stay only a couple of blocks away from the metro. I only wish I could have stayed longer. Every thing was clean and the bed was very comfortable. Even though I was a bit early, the hostess was on site to greet me. If I am ever in Budapest again, this is the first place I will try to book.
Stayed 1 night in May 2023

10/10 Excellent

John, Rickmansworth

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice bedroom with TV & ensuite shower room; smart modern kitchen shared between 4 bedrooms, with coffee, tea, glasses, plates, hob, oven, dishwasher, etc. Bread/cake shop across the road, nice bar in the nearby basement. On hop on/hop off bus route; 20 minute walk to city centre; 30 min. to river. Lots of restaurants near the Octagon. Good value overall...
Stayed 3 nights in May 2023

10/10 Excellent

jyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A cosy place

A centrally located cosy property where we stayed for 4 nights. It is a 5 mins walk to Nyugati station, bus stop and Metro. It's next to Andrassy street, a 15 mins walk to the city centre (Deak Ferenc, Jewish quarters), and in the reverse 15 mins to the Heroes Square and Schezeni Bath. It is a quiet old residential area. The property opens out directly to the street which is a bit dirty and at night a bit lonely, but we never had issues as it was only a 2-3 mins walk. Once inside, it is a nice warm cosy place. It is not a hotel, more an Air BnB kind of thing. There are no dedicated check-in and checkout, and no housekeeping. Beata is a lovely lady who stayed in communication from the moment we booked the room and was there to receive us. It has four lovely well-cared for ensuite rooms with a common living space. The common space has a well-equipped kitchen with coffee, tea, cereals, etc. Nice crockery and cutlery. The room size is enough for 02 persons, is neat, and has all the amenities. The heating was nice and warm. Very comfortable beds, clean linen, and towels. A nice mid-size modern bathroom. The only issue was by the 5th day we had run out of clean towels and linen. We did mention it to Beata and she said she will leave some extra towels. Overall, it is a comfortable place to stay and provides easy access to all the attractions in Budapest. It is a great value for money.
Stayed 3 nights in Feb 2023

10/10 Excellent

Joseph, Bracknell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms. Basic but good value for money. The host was very friendly and helpful. Great area which is close to shopping, dining, public tables transport and some good bars.
Stayed 2 nights in Jan 2023

4/10 Poor

Laura Gonzalez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Ruzica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Christian Aaron Reboton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Was close to the nightlife and the landmarks. We had a wonderful time.
Stayed 3 nights in Oct 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and good communicators

Lovely small boutique hotel in downtown Budapest.. good position for visiting the city and major attractions. Very good staff, they replied to my emails promptly, were friendly and helpful. I would recommend this hotel and would stay again.many thanks
Stayed 2 nights in Aug 2022

6/10 Okay

Armen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

NOT a hotel, just a private room in an Airbnb

This is NOT a HOTEL. It's an AirBnb where you have a private room and bathroom, but it's not completely private. Should NOT be listed as a hotel. Does not have reception or room service. They give you a half a blanket for a queen bed if it's just you in the room. One set of towels for 4 days I stayed. I'm not sure how it has a 9.2 rating, this is absurd.
Stayed 4 nights in May 2022

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really nice, tidy and clean place. Would definitely recommend. It is close to any form of city transport like a bus or a tramway. Just bare in mind the bigger room has 2 single beds but we were able to swap the room for the one with a double bed.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside very clean. Friendly receptionnist. Nice rooms and bathroom. Good situated near a tramstation and metrostation.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budapest family holiday

Brilliant.... our family holiday was made very enjoyable as the apartment was ideal as there was a communal area with kitchen equipment and coffee machine for us to use.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! (A little hard to find. Look for the yellow building!) Friendly staff!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Once inside the building, the rooms and reception/kitchen area are nice and clean. Pictures shown are an accurate representation of this. The staff were fine. The problem is that you cannot contact them. We called dozens of times, sent emails and messages on Expedia but had no response. The staff aren't at the hotel very often, so if you have a problem of any kind (which we did), you're on your own. We slept well apart from the last night. From the early hours of the morning, there was a lot of loud banging.
Stayed 2 nights in Oct 2019

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a touch of class

Welcome was very good and the accommodation was better the advertised great location
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the kitchen/dining area was stocked and available to guests in order to make drinks or food if required. My only negatives were that our towels were not changed at all during our four night stay and there were no instructions as to how to work the air conditioning.
Stayed 4 nights in Sep 2019

10/10 Excellent

Sharon, Coudersport, PA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Enjoyed the bakery across the street. The entrance is a surprise... you wouldn't know how nice the hotel is by looking at the front door.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Location is harder to find than previously expected.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location, with plenty of bars and restaurants close by. The apartment we stayed in was spotlessly clean and perfect for our requirements, it also has a shared fully functional kitchen, we didn't end up using it because of the great value options on the doorstep! I would definitely recommend a stay here.
Stayed 3 nights in Sep 2019

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Budapest

We had a fantastic time in Budapest and this apartment was lovely to come back to after long days walking about. The service was fantastic, well equipt, clean and quiet.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful management and central location.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to a lot of food options, but was a little difficult to find.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms - very clean - Tunde was very helpful too
Stayed 1 night in Aug 2019

10/10 Excellent

Matt, Cheltenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely appointed double bedroom with ensuite bathroom, with shared kitchen area. Host met us on arrival and for departure and was very pleasant and hurl during our stay. However no air-con which was a shame (there was an electric fan but Budapest can get very hot in the summer months). On balance, would definitely recommend.
Stayed 5 nights in Jul 2019