"Staff welcoming, room lovely. What let it down was a king bed that was very soft ( sunk hugely on one side ) and the frustration of getting to the front door to deposit bags and check in. With roads closed to cars and one way roads I ended up leaving my husband a few streets away and walking with my bags alone to find the hotel. Then I found out there was basement parking but you need to check in first to get the code! Not super helpful. More communication would avoid frustration! "
"Clean room staff were polite and helpful
Breakfast was ok not a huge choice but sufficient and fresh
Lack of anything in room to make a drink lets this down although available in the foyer
Very open so not altogether secure although nothing to worry about when we were there "