Standard Triple Room, Ensuite | Exterior

Reviews of Sutherland Inn

3 out of 5
Sutherland Inn
Fountain Square, Brora, Scotland

Reviews

8.2

Very good

Rating 10 - Excellent. 87 out of 250 reviews" "
Rating 8 - Good. 113 out of 250 reviews" "
Rating 6 - Okay. 40 out of 250 reviews" "
Rating 4 - Poor. 7 out of 250 reviews" "
Rating 2 - Terrible. 3 out of 250 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Francis

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was a lovely breakfast and staff were polite and friendly. However, the service was let down badly by the fact the pub closed before 10pm and guests weren’t allowed to have a drink in the bar after this time. As my room was small, shabby and quite cold, I didn’t want to be restricted to it after 10pm. The pub itself is in a poor state of repair. The taps and fittings in my room were shabby to say the least. It is quite a cold old building and whilst there was a serviceable heater in the room, it was cold in the corridors and the pub generally. Overall, it would have been just about adequate at half the price charged - at close to £100 a night, it fell a long way short of value for money.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Very friendly and pleasant staff, great breakfast and accommodated an early breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service
The staff were very friendly, efficient and could not do enough for us. We had our evening meal in the hotel on each night of our stay and were very impressed with the choice, quality and quantity of the food we ordered. The breakfast was very good and we were able to order as many of each item as we wanted. The breakfast chef and the young lady who served us could not have been more friendly and attentive. Our room was cosy and quiet and the beds were extremely comfortable. My only complaint was that the bottle of Pinot Grigio I ordered with dinner was a Jack Rabbit with the staggering price tag of £29.94. However I have to say that I should have asked what the make of Pinot Grigio was and the cost of it before ordering. A lesson learned!
Stayed 3 nights in Oct 2023

8/10 Good

Peter

Stayed 1 night in Sep 2023

6/10 Okay

Kim

Liked: Cleanliness, staff & service, room comfort
Good place to stay in town
You have to remember this place 100yrs old so bare this mind. It’s central right in town. The pub downstairs serves good food large portions. But if you have a room in the front the street noise from cars going by is annoying at night.
Stayed 4 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutherland Inn Review
The hotel looked a little tired. But this was more than made up by the customer service and food. Would definitely recommend a visit if your looking for accommodation in Brora.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. People very friendly and food was excellent. Will definitely be back.
Stayed 2 nights in Sep 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was not planned, but this ended up be such a delightful place to stay. highly reccommend
Stayed 1 night in Aug 2023

4/10 Poor

Kelli

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Mary L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Stayed 1 night in Aug 2023

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff very good, everything clean and Tidy and food was excellent especially the full Scottish breakfast.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charmed stay
Excellent meals and breakfast. The staff was well organized and very friendly. All in all it was charming.
Stayed 1 night in Aug 2023

8/10 Good

Stefan

Travelled with family
Liked: Amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2023

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Nice friendly staff. Comfortable. No frills. Good price.
Stayed 3 nights in Jul 2023

8/10 Good

ALISON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2023

8/10 Good

Barrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
Been staying here for a number of years. Suits our needs.
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good apart from the spin dryer at 11pm
It's right next to the A9, so we expected noise from the road at night. In reality there was almost no road noise at night. But a washing machine / spin dryer was used at 11pm for about minutes that made hour whole room shake.
Stayed 1 night in Jun 2023

8/10 Good

Vic

Liked: Cleanliness, staff & service, room comfort
Food and staff the stars
Unfortunately there are no disabled facilities here, although the staff were happy to carry our luggage upstairs for us as there are no ground floor rooms.Food was excellent and the staff although all young, were all extremely friendly and helpful.
Stayed 4 nights in Jun 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, family-run inn.
A friendly, family run hotel with few problems at the price. Checking-in and out in the noisy bar was very unwelcoming and put us in a poor mood after a long journey.
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Fine if you don’t have another option
Our room was in rough shape. The door to the bathroom stuck closed, there was either mold or dirt on the wall, the cold water did not work on the sink. It was fine if you have no other options, but I would suggest staying in Golspie or Dornoch if you have choices. Brora did not have much to offer either.
Stayed 1 night in Jun 2023

10/10 Excellent

Grant

Stayed 1 night in May 2023

8/10 Good

Lillian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
friendly staff comfy beds Good breakfast
Stayed 1 night in May 2023

8/10 Good

Myfanwy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again.
Good location for us as we were doing CR500 route. Good location.
Stayed 1 night in May 2023

8/10 Good

Peter

Stayed 1 night in May 2023

10/10 Excellent

Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location for highland exploring. There was traffic noise, the hotel is on the A9 so that’s to be expected.
Stayed 4 nights in Apr 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!
Stayed 1 night in Mar 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy place
Perfect for me as I know the village very well and always stay at this hotel
Lovely beach
Great hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stayed at this homely little inn. The room was very spacious. The staff were outstanding and the whole atmosphere was top grade.
Stayed 1 night in Nov 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
comfortable room and superb food
Stayed 1 night in Sep 2022

8/10 Good

Trevor, Yateley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
All the staff where exceedingly friendly. Great food and comfortable room
Stayed 3 nights in Aug 2022

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Service & food were excellent. Only gripe - poorish shower!
Stayed 1 night in Aug 2022

8/10 Good

Leiths Scotland Ltd

Stayed 1 night in Aug 2022

8/10 Good

Ross

Stayed 1 night in Aug 2022

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate
Spent 2 lovely nights there, great service, fantastic food absolutely great people, would highly recommend
Stayed 2 nights in Aug 2022

10/10 Excellent

DEBROAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was wonderful, staff was incredibly helpful, location was perfect. Just loved our stay here.
Stayed 1 night in Jul 2022

6/10 Okay

Fiona

Liked: Cleanliness, staff & service
1 night noisy stay
In general not too bad. Comfy bed and nice staff with a very good breakfast. However our 1 night stay was let down by very noisy plumbing. If another room flushed their toilet, it sounded like a plane landing in our room. I totally appreciate that it’s an old building , but the noise was horrendous. And a loose manhole cover that every car on the A9 has to drive over was also quite annoying when it was situated outside our bedroom window. Finally, we reserved our room through an online site. The amount of the room was reserved on my bank card at the time ( pending debit card transaction) . When checking out, the owner sled me to pay. When I explained that an amount was already being processed he said that that’s how the company does it’s admin. So I had to pay the hotel, and waited 2 days for the other amount to drop off my account. Pretty poor I would say , and if it had been for anymore than a 1 night stay I doubt if there would have been enough in my bank account to service both amounts .
Stayed 1 night in Jul 2022

8/10 Good

Gillianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An authentic inn in a small interesting seaside village. Friendly service from caring locals. Excellent bathroom, Freshly renovated. Very comfortable quiet room. Although the N is on the main road metre thick walls insure a good nights sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

Barrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable Stay
Very enjoyable stay. Very freindly staff. Have been staying here for over 10 years, and have already booked next years stay.
Stayed 6 nights in Jun 2022

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Friendly helpful staff good food clean and comfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was good and staff friendly
Stayed 1 night in Jun 2022

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

JOHANNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Decent size room in a lovely hidden gem - Brora. Absolutely beautiful and close to Dunrobin castle. A must visit for all Sutherlands…
Stayed 1 night in Jun 2022

8/10 Good

Giles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was ok, dinner and breakfast good, bed was uncomfortable, toilet noisy, slight mould in corner of room
Stayed 1 night in Jun 2022

10/10 Excellent

Wayne

Stayed 1 night in Mar 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to place of work. Food and service was good, quick turn around table service. Very good price to include a full breakfast.
Stayed 1 night in Feb 2022

10/10 Excellent

David T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean quiet place to stay no issues at all apart from parking car accrss road on free parking jut not an issue really.
Stayed 1 night in Oct 2021