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Reviews of Country Inn & Suites by Radisson, Brookings, SD

2.5 out of 5
Country Inn & Suites by Radisson, Brookings, SD
3000 Lefevre Drive, Brookings, SD

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 606 reviews" "
Rating 8 - Good. 197 out of 606 reviews" "
Rating 6 - Okay. 59 out of 606 reviews" "
Rating 4 - Poor. 46 out of 606 reviews" "
Rating 2 - Terrible. 21 out of 606 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and staff is very friendly.
Stayed 1 night in May 2024

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking trail right on premises, Applebees is across parking lot. Pool was closed. Nice beds
Stayed 1 night in May 2024

8/10 Good

Leona L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Jay on 11 May 2024
Leona, thank you for the 4/5 rating. We hope to see you again in Brookings.

8/10 Good

Nathan

Stayed 4 nights in Apr 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quite stay. The staff was extremely friendly and helpful.
Stayed 7 nights in Apr 2024
Response from Jay on 11 May 2024
Kenneth, thank you for the kind words. We hope to see you again in Brookings!

10/10 Excellent

Richard

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Applebees
Stayed 1 night in Apr 2024
Response from Jay on 11 May 2024
Richard, thank you for the 5/5! We hope to see you again in Brookings!

8/10 Good

Phil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel and nice workers. The bathrooms and rooms are weathered but still functional. There was hair in our shower and bathroom floors when we arrived but that’s a lot of places now days.
Stayed 1 night in Apr 2024
Response from Jay on 11 May 2024
Phil, thank you for the 4/5 rating. We apologize for the hair you found; your comments have been passed along to our housekeeping team. We hope to see you again in Brookings.

8/10 Good

Christin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and friendly!
Stayed 1 night in Apr 2024
Response from Jay on 11 May 2024
Christin, thank you for the 4/5 rating! We hope to see you again in Brookings!

10/10 Excellent

Ginger, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jay on 11 May 2024
Ginger, thank you for the 5/5! We hope to see you again in Brookings!

2/10 Terrible

Becky

Stayed 1 night in Mar 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and bed was comfy.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a quick trip. Beds were comfortable, too S were spacious, staff was friendly. I’d stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Breakfast was good. But the staff was amazing. Going above and beyond to help us out when our rental car broke down. Driving my son to the college. I look forward to staying at this hotel again.
Stayed 1 night in Feb 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, and bed was comfortable. The room had a fairly strong scent - like too much carpet fresh was used.
Stayed 1 night in Feb 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Roberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from RC on 20 Feb 2024
Thank You for staying with us and Can you please explain issue for we will take care for other guests in future.

10/10 Excellent

Amberlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RC on 20 Feb 2024
Thank You for staying with us and good rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from RC on 20 Feb 2024
Thank You for staying with us and good rating.

6/10 Okay

Robyn

Stayed 2 nights in Feb 2024
Response from RC on 20 Feb 2024
Thank You for staying with us and good rating.

4/10 Poor

David

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This place has gone downhill… the lack of any upgrades is abundantly visible. My room was open when i arrived to it.. very weird, also shady occupants. The room had a terrible smell of over spray of some sort of freshener/potential cleaning agent. Gave me a terrible migraine. I would never return!
Stayed 1 night in Feb 2024
Response from RC on 20 Feb 2024
Thank You for staying with us and Sorry for air freshener cause you issue.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Property is conveniently located and close to dining options. One suggestion would be to have two soft pillows and two firm pillows to provide options for guests.
Stayed 1 night in Feb 2024
Response from RC on 20 Feb 2024
Thank You for staying with us and good rating.

8/10 Good

Alyssa

Stayed 1 night in Feb 2024
Response from RC on 20 Feb 2024
Thank You for staying with us and good rating.

10/10 Excellent

KELLI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, nice pool, excellent hot tub, clean rooms, most of the staff members were very pleasant and friendly.
Stayed 2 nights in Jan 2024
Response from Front Desk on 7 Feb 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Management on 2 Feb 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The people and rooms was great definitely stay there again and expedia as well
Stayed 1 night in Jan 2024
Response from Management on 1 Feb 2024
Thanks for the amazing feedback! We're thrilled you enjoyed your stay at Country Inn and Suites by Radisson, Brookings, SD. We look forward to hosting you again. Also, glad to hear your positive experience with Expedia!

10/10 Excellent

Victoria

Stayed 1 night in Jan 2024
Response from Jay on 11 May 2024
Victoria, thank you for the 5/5! We hope to see you again in Brookings!

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Management on 2 Feb 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from RC on 24 Jan 2024
Thank you for staying with us and gave great review.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service
Response from RC on 20 Feb 2024
Thank You for staying with us and good rating.

6/10 Okay

Jacquelyn

Business traveller
A decent hotel
This hotel is okay. For one or two nights it is already but I wouldn't choose to stay here for a week. Location is convenient but is outdated and not the most comfortable.
Stayed 1 night in Nov 2023
Response from Management on 1 Feb 2024
Thank you for sharing your thoughts. We appreciate your feedback and understand your perspective. We'll take your comments into consideration as we strive to enhance our guests' experiences. If there are specific areas you feel we can improve, please feel free to let us know.

6/10 Okay

Melinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 2 Feb 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 2 Feb 2024
We Appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Flandreau Powwow
The room was clean except for the little spider we found 😂 but overall a great place people friendly and the pool was heated and the Jacuzzi was nice I highly recommend it
Stayed 2 nights in Dec 2023
Response from Management on 2 Feb 2024
Thanks for the feedback, and kudos for handling the surprise like a champ! We promise it's not a usual guest, and we'll work on keeping it that way. we're Delighted you enjoyed the friendly folks, heated pool, and Jacuzzi. Looking forward to your next visit!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff were kind and took concerns seriously. No problems
Stayed 3 nights in Dec 2023
Response from Management on 2 Feb 2024
We appreciate your positive feedback! Glad to hear your room was clean, and our staff took good care of you. If you ever have more feedback or need anything in the future, feel free to reach out. Looking forward to hosting you again!

2/10 Terrible

Nicole

Bed bugs!
Stayed 1 night in Nov 2023
Response from Raj on 23 Nov 2023
Hi Nicole, We did inspection of that room in detail by taking out mattress and base but we did not found any thing like bed bug but we got 2 small insect and few in window so that must be came from window. We are really sorry for this issue but We did full refund of your stay to compensate insect issue.

10/10 Excellent

Janessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to town early and asked the front desk if there was any way I could check into my room early. The employee looked to see if any rooms were clean yet and he found that none were and proceeded to apologize. It was absolutely not a problem and I said we would find something to do for a couple hours, I just wanted to see if our room happened to be available. About an hour later he calls me and tells me he has a room ready for me. So sweet of him! I never once asked him to contact me if anything opened up sooner, but he did it anyway. Staff was amazing!
Stayed 1 night in Nov 2023

10/10 Excellent

Chad

Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, and the person working the reception. Desk was very pleasant. A very safe and comfortable experience! We would book again!
Stayed 1 night in Oct 2023

8/10 Good

Marten, Northfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but the bed was way too soft.
Stayed 1 night in Oct 2023

10/10 Excellent

Sheldon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Stayed 2 nights in Sep 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay..
Stayed 1 night in Sep 2023
Response from Front Desk on 16 Sept 2023
Bob,Thanks for your great review! Come again soon!Sincerely, Country Inn & Suites staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on 16 Sept 2023
Thank you for your great review, please come stay with us again soon!Sincerely, Country Inn & Suites staff

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast. Very clean room, only down side was a comforter that seemed small for the bed (didn't come up to the shoulders).
Stayed 3 nights in Sep 2023
Response from Front Desk on 16 Sept 2023
Ruth,Thank you for your great review, we are happy to hear you enjoyed your stay with us. We appreciate your feedback about our comforters and will take that into consideration when trying to improve our guest experience. Come again soon!Sincerely, Country Inn & Suites staff

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Management on 9 Sept 2023
Your review made our day! We're thrilled to hear about your wonderful stay at Country Inn and Suites-Brookings, SD.Your comfort and satisfaction are our top priorities, and we can't wait to welcome you back for more great moments with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Raj C on 31 Aug 2023
Thank You for great rating.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet
Stayed 1 night in Aug 2023
Response from Catherine on 30 Aug 2023
We sincerely appreciate your feedback and are delighted to hear that you've had a positive experience during your stays at the Country Inn and Suites by Radisson - Brookings, SD! Your comfort and convenience are important to us, and we're glad that our amenities were up to your standards. Your continued loyalty is greatly appreciated, and we're committed to ensuring that each visit meets and exceeds your expectations.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please let us know!

2/10 Terrible

Daryl

Stayed 1 night in Aug 2023
Response from Front Desk on 30 Sept 2023
Daryl, we are so sorry to hear you did not enjoy your stay with us. Please reach out with any of your concerns so that we can address them to help improve future guests experiences. Thank you.

10/10 Excellent

Mark

Stayed 1 night in Aug 2023
Response from Front Desk on 16 Sept 2023
Mark,We appreciate your great review, please come stay with us again soon!Sincerely, Country Inn & Suites staff