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"Well kept "

"Ufford seems like it could be a great place to stay and while I did enjoy my time there, a few gripes really marred the experience. Firstly the room felt tired and worn out. Bedclothes smelt musty and unwashed. The plug in the bath didn't work and had to operated with a spoon. The taps wobbled. A little TLC would go a long way. The room tea and coffee were enough for one cup each. The real kicker though was the breakfast service. Utterly chaotic, with staff milling around and no sense of control, each instruction or assistance came from other exasperated hotel guests. The hot breakfast items were taken away half filled are people were trying to get to them. The coffee machine was broken with a queue of 20 people while a number of staff hid behind the bar. I didn't bother going on my 2nd day. More importantly. The staff do not make you feel welcome at all. They avoid eye contact and there is no sense of management presence at all. Maybe this was an Easter weekend issue. But a great hotel is the people who work there. "

"The hotel is good overall, the carpet seems a bit tired. Not so much options on the menu. Overall, we really enjoy ourselves as a family. "

"Everything great I highly recommend for bury st Edmund’s Will return "

"Only issue is the car park needs resurfacing and bays marked properly "

"Lovely "

"All round good stay, clean tidy and friendly staff. Ample breakfast - all at a great price"

"We stayed in a dog friendly room in the courtyard and it was a little tired. That said, the hotel bar was a nice place for a drink and the hotel staff were amazing - every single one of them were friendly, and couldn’t do enough for you. "

"No complaints "