Dining

Reviews of Mantra On Edward

3.5 out of 5
Mantra On Edward
166 Wickham Terrace, Spring Hill, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 344 out of 630 reviews" "
Rating 8 - Good. 202 out of 630 reviews" "
Rating 6 - Okay. 57 out of 630 reviews" "
Rating 4 - Poor. 19 out of 630 reviews" "
Rating 2 - Terrible. 8 out of 630 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

damo, brisbane

Liked: Cleanliness, amenities, property conditions & facilities
good rooms clean and tidy takes a long time to recieve deposit back though
Stayed 1 night in Sep 2020
Response from Annie Hsieh on 8 Sept 2020
Deear Damo, We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Hsieh General Manager

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from Annie H on 22 Jul 2020
Dear Sarah, We are delighted you enjoyed your stay at The Mantra on Edward! We greatly value your positive feedback and thank you for the kind compliments of the service you received. We hope to warmly welcome you back again soon. With kind regards, Annie Hsieh, General Manager – Mantra on Edward Brisbane

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020
Response from Mantra on Edward Team on 27 Jun 2020
Thanks for your great review of your stay with us at Mantra On Edward. We hope to see you back again soon

6/10 Okay

Batman, Brisbane

Travelled with family
Big deck but limited view smelt like mold an cigarettes parking was $35 a day too pricey as town parking was free on the outside of hotel , bond paid and taking days to get it back slow. Doors were locked wen we arrived and treated like we only paid for 1 room wen we paid $500 for 2 nights I thought was pricey aswel so all in all $700 for 2 days. I paid $450 for 2 days at Circle on Cavill Gold coast and it was way better.
Stayed 2 nights in Jun 2020
Response from Mantra on Edward Team on 27 Jun 2020
Good Evening, Thank you for taking the time to post a review of your recent stay with us we truly appreciate this feedback as it allows us to improve the facilities and services we offer. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guest’s expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward. Kind regards Mantra on Edward Team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2020
Response from Annie H on 13 Jun 2020
Dear Valued Guest, Please allow me to personally thank you very much for filling out our online survey. It is thanks to feedback like yours that we can improve what we do or celebrate if we got it right. I look very much forward having you with us soon again and remain with the warmest greetings, Annie Hsieh General Manager – Mantra on Edward Brisbane

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Annie H on 4 Mar 2020
Dear Valued Guest, Please allow me to personally thank you very much for filling out our online survey. It is thanks to feedback like yours that we can improve what we do or celebrate if we got it right. I look very much forward having you with us soon again and remain with the warmest greetings, Annie Hsieh General Manager – Mantra on Edward Brisbane

10/10 Excellent

SallyC, Sunshine Coast

Travelled with family
Liked: Cleanliness, amenities
Great location in the city. Close to everything. Room was clean tidy and had everything we needed. Views of the city were great.
Stayed 1 night in Feb 2020
Response from Annie H on 4 Mar 2020
Dear Sally, We are delighted you enjoyed your stay at The Mantra on Edward! We greatly value your positive feedback and thank you for the kind compliments of the service you received. We hope to warmly welcome you back again soon. With kind regards, Annie Hsieh, General Manager – Mantra on Edward Brisbane

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Central and convenient good for long term stays and corporate.
Stayed 1 night in Feb 2020
Response from Annie H on 17 Feb 2020
Dear Valued Guest, We are delighted you enjoyed your stay at The Mantra on Edward! We greatly value your positive feedback and thank you for the kind compliments of the service you received. We hope to warmly welcome you back again soon. With kind regards, Annie Hsieh, General Manager – Mantra on Edward Brisbane

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Annie H on 3 Feb 2020
Dear Valued Guest, Please allow me to personally thank you very much for filling out our online survey. It is thanks to feedback like yours that we can improve what we do or celebrate if we got it right. I look very much forward having you with us soon again and remain with the warmest greetings, Annie Hsieh General Manager – Mantra on Edward Brisbane

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Annie H on 24 Jan 2020
Dear Valued Guest, Thank you for taking to time to review your stay at Mantra on Edward. We are glad that you enjoyed your stay with us, and look forward to hopefully seeing you again next time you are in Brisbane. Best Wishes, Annie Hsieh General Manager

4/10 Poor

Brittany, Melbourne

Travelled with family and small children
the Hotel was in poor condition, didn’t look like the photos at all, there was ripped carpet and stains on walls, It didn’t feel clean at all when walked in. Everything was just out dated for the price you pay to stay here, plus there was also a lot of drunk kids running around, wouldn’t say it’s family friendly.
Stayed 1 night in Dec 2019
Response from Annie H on 25 Jan 2020
Dear Brittany, Thank you for taking the time and trouble to complete a survey following your recent stay at The Mantra on Edward Brisbane. In regard to the issues you unfortunately experienced, please know that we will ensure that your thoughts are shared with the colleagues concerned, so that we can urgently rectify the shortfalls in our services. We very much hope we have the pleasure of welcoming you and your family back to The Mantra on Edward in the near future, where I am sure you will find our services much improved. Yours sincerely, Annie Hsieh General Manager – The Mantra on Edward Brisbane

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Annie H on 6 Jan 2020
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

8/10 Good

Mandy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Annie H on 6 Jan 2020
Dear Mandy, Thanks for again sharing your comments on your recent stay with us. We value our guest comments and suggestions and yes we certainly do read what our guests say about their experiences with us. We think it is an important part of the overall stay that our valued guests always receive acknowledgement of their feedback contribution to helping us improve our product. Thank you again for sharing your comments and we look forward to again serving you one day when next in Brisbane. Kind Regards, Annie Hsieh General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the property got kitchen, dishwasher and good size fridge. Lounge with tv good size for family of 4 or 5 Close to shops just 5min walk to Queens Street Mall. Be convenient if there is a cafe or restaurant in the hotel if u don’t feel like going out. Its all good!
Stayed 1 night in Dec 2019
Response from Annie H on 2 Jan 2020
Dear, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Sincerely, Annie Hsieh General Manger

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Annie H on 2 Jan 2020
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes, Annie Hsieh General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front counter was lovely! The hotel was in the perfect location and great value for money
Stayed 1 night in Dec 2019
Response from Annie H on 25 Dec 2019
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes, Annie Hsieh General Manager

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Annie H on 25 Dec 2019
Dear Debra We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Hsieh General Manager

4/10 Poor

Keon Oh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Annie H on 25 Dec 2019
Thank you for taking the time to post a review of your recent stay with us we truly appreciate this feedback as it allows us to improve the facilities and services we offer. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guests expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward. Kind regards Annie Hsieh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019
Response from Annie H on 20 Dec 2019
Thank you so much for your 5 star review! We are gald you enjoyed your time with us at Mantra on Edward. We hope to see you again soon. Best Wishes, Annie Hsieh General Manager

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were really nice and helpful. There was glass in our room on the floor, the carpet smelt like it was damp. I didn’t realise we had to pay the $200 security deposit on arrival, the parking everyday and the extra cost for a cot. By the time all that money adds up it was a pretty expensive stay for a really disappointing room. Wouldn’t stay again
Stayed 3 nights in Dec 2019
Response from Annie H on 17 Dec 2019
Good evening, I am sorry to hear of your experiences with our hotel. Please rest assured that your comments are being passed onto the relevant individuals to ensure that we do not have a repeat experience. In regards to the security deposit and parking expenses, it does state on all websites that we market on of the relevant fees and conditions. All Inner City hotels in Brisbane charge for Parking. We think our rate is positioned well in the market and offers good value however we understand that guests may wish to seek out a better deal themselves. All Mantra Hotels within Brisbane CBD undertake the same practice of a credit card preauthorization of $200. This is in place to guarantee against any charges that may be incurred such as Telephone calls, Car Parking or Food and Beverage services. We hope we get an opportunity to welcome you in the future. Kind Regards, Annie Hsieh General Manager

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
On arrival hit with additional costs- 200 bond for room and 35 for parking. Also asked for 1 queen and 2 singles, found 1 queen and 2 singles pushed together and made into a one bed.
Stayed 1 night in Dec 2019
Response from Annie H on 17 Dec 2019
Dear Valued Guest, Thanks for sharing your view about your recent stay. We value and appreciate our guests sharing their feedback. I have reviewed your reservation and I can confirm that there is certainly information displayed on all websites that our hotel markets on to advise of the required incidental deposit displayed under the Fine Print section. I am sorry that you did not read through the web page completely before making your booking, all Mantra Hotels within Brisbane CBD undertake the same practice of a credit card preauthorization of $200. This is in place to guarantee against any charges that may be incurred such as Telephone calls, Car Parking or Food and Beverage services. In regards to parking, this is a reality of an Inner City hotel as nearly all Brisbane properties charge for Parking. We think our rate is positioned well in the market and offers good value however we understand that guests may wish to seek out a better deal themselves. We are sorry if you had an expectation of free parking however our costs are clearly displayed across all websites that we market into. Thank you again for sharing your comments, and although critical, we still appreciate your feedback. We hope that one day we may be able to restore your faith in us and welcome you back again when next in Brisbane. Kind Regards, Annie Hsieh General Manager

6/10 Okay

Ranbir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Annie H on 17 Dec 2019
Good evening, Thank you for taking your time to leave feedback on the Mantra on Edward. We do appreciate it, as is it only through honest feedback that improvements can be made to our hotels operation. Sincerely, Annie Hsieh General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay there and the service was fantastic, the only thing that I couldn’t find was a book in the room that tells you where things are. Other then that it was fantastic.
Stayed 1 night in Dec 2019
Response from Annie H on 17 Dec 2019
Good evening, We are very happy to hear of your recent enjoyable experience at the Mantra on Edward. Unfortunately, our property does not feature a destination guide book, however our staff are able to recommend attractions and restaurants, while also providing maps. We hope to welcome you to the Mantra on Edward again in the near future. Kind Regards, Annie Hsieh General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Very spacious apartment included a dishwasher and balcony
Stayed 1 night in Dec 2019
Response from Annie H on 14 Dec 2019
Thank you for your 5 out of 5 review! We are thrilled that you enjoyed your time with us. Best Wishes Annie Hsieh General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool, heater wasn't working which was OK for me but not my friend who was lazing rather than swimming. Would recommend you put a clock with a second hand or digital clock down one end the pool. A filled water fountain should be in the swimming area. The water fountain in the gym should be filled - for the 3 days we stayed it was empty. Location to Central Station and all other attractions was super and within easy walking distance. The café adjacent was great, good quality well priced food with lovely service. Reception staff on our departure requires improvement - dour face, your clear to go. May include 'hope you enjoyed your stay'.
Stayed 3 nights in Nov 2019
Response from Annie H on 17 Dec 2019
Dear Valued Guest, Thank you for taking your time to leave feedback on your stay at the Mantra on Edward. I am sorry to hear of your experience at departure. Please rest assured that your comments have been passed onto the team to ensure that we improve our service offering. We have also taken note of the water fountain in the gym, and moving forward, will ensure that we will monitor and replace the water fountain more frequently. Our team do agree about the lovely service at the adjacent café, and please rest assured that we have passed on your positive comments to the wonderful staff at the café. Sincerely, Annie Hsieh General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Annie H on 17 Dec 2019
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to transport and restaurants is fabulous. The apartment we had had everything. Very quiet. Very helpful staff. I would recommend Mantra On Edward to anyone, to just relax or a busy holiday.
Stayed 2 nights in Nov 2019
Response from Annie H on 24 Nov 2019
Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the city was excellent with easy access to all the locations, reception service could have been better
Stayed 1 night in Nov 2019
Response from Annie H on 24 Nov 2019
Thanks for again sharing your comments on your recent stay with us. We value our guest comments and suggestions and yes we certainly do read what our guests say about their experiences with us. We think it is an important part of the overall stay that our valued guests always receive acknowledgement of their feedback contribution to helping us improve our product. Thank you again for sharing your comments and we look forward to again serving you one day when next in Brisbane. Kind Regards, Annie Hsieh General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Annie H on 17 Dec 2019
Good evening, Thank you for your feedback on your recent stay at the Mantra on Edward. We certainly do appreciate you taking the time to leave some feedback. Sincerely, Annie Hsieh General Manager

8/10 Good

R

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very conveniently located. Short walk (3 minutes) to Central Station. 8-10 minute walk to the city, shopping and close to restaurants.
Stayed 1 night in Nov 2019
Response from Tennille N on 1 Dec 2019
Dear R, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Tennille Neil Front Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being Walking distance to most places in CBD made it cheaper to get around
Stayed 5 nights in Nov 2019
Response from Annie H on 15 Nov 2019
Thank you for taking the time to give feedback about your stay with us at Mantra on Edward. We are thrilled that you enjoyed our location and our hotel ticked all your boxes. We hope to see you next time you are in Brisbane. Best Wishes, Annie Hsieh General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Annie H on 17 Dec 2019
Dear, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

8/10 Good

Ryan, Qld

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where great and service was excellent.........
Stayed 3 nights in Oct 2019
Response from Annie H on 17 Dec 2019
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes, Annie Hsieh General Manager

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My mum and I thoroughly enjoyed our stay at the Mantra on Edward.It was lovely, clean, spacious, in close proximity to central station, and all other public transport.We could come and go whenever we felt like it.It had the comforts of home which was awesome.You could cook your own food, do your own laundry, enjoy overlooking Brisbane during the day but, the view at night was absolutely stunning..The staff didn't bother us at all unless we needed something..Although our room was not a serviced one, it didn't matter, we did our own household chores, something we are quite comfortable with. I would go back to this beautiful hotel again and I'd aslo highly recommend it to anyone...🙂👍🏨
Stayed 6 nights in Oct 2019
Response from Annie H on 4 Nov 2019
Dear Josephine, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Kind regards, Annie Hsieh, General Manager

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019
Response from Annie H on 4 Nov 2019
Thank you for taking the time to rate on your stay with us at Mantra on Edward. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guests expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward. Kind regards, Annie Hsieh, General Manager

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal City Get-Away
Friendly greeting, prompt check-in and check-out, spacious unit, good location
Stayed 1 night in Oct 2019
Response from Annie Hsieh on 19 Oct 2019
Dear Mark, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

8/10 Good

Verified traveller

Travelled with family
The pool & spa area were great. Would love to see a treadmill in the gym, possibly a little cafe area for refreshments. Rooms were tidy & comfortable. A little noisy for our young kids at night, but not too bad.
Stayed 1 night in Oct 2019
Response from Annie Hsieh on 19 Oct 2019
Thanks for again sharing your comments on your recent stay with us. We value our guest comments and suggestions and yes we certainly do read what our guests say about their experiences with us. We think it is an important part of the overall stay that our valued guests always receive acknowledgement of their feedback contribution to helping us improve our product. Thank you again for sharing your comments and we look forward to again serving you one day when next in Brisbane. Kind Regards, Annie Hsieh General Manager

10/10 Excellent

KWM, Anglesea

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 24/7 front desk. Close to great range of dining
Stayed 3 nights in Sep 2019
Response from Annie Hsieh on 8 Oct 2019
Dear KWM, We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Hsieh, General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location. Hotel room was frumpy dated and overall disappointing. Room configuration was confusing. We won’t be back.
Stayed 2 nights in Sep 2019
Response from Annie Hsieh on 19 Sept 2019
Thank you for taking the time to post a review of your recent stay with us we truly appreciate this feedback as it allows us to improve the facilities and services we offer. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guests expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, friendly and knowledgeable reception staff. Room was a bit weird though - there was a tv and en-suite in the twin bed room but not in the main bedroom - I feel like the beds should be swapped around.
Stayed 1 night in Sep 2019
Response from Annie Hsieh on 19 Sept 2019
Thanks for again sharing your comments on your recent stay with us. We value our guest comments and suggestions and yes we certainly do read what our guests say about their experiences with us. We think it is an important part of the overall stay that our valued guests always receive acknowledgement of their feedback contribution to helping us improve our product. Thank you again for sharing your comments and we look forward to again serving you one day when next in Brisbane.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom apartment which was well appointed with King and Queen beds, 2 bathrooms lounge kitchenette and huge balcony. Every thing was A+. Apartment was clean and located in a great spot
Stayed 1 night in Sep 2019
Response from Annie Hsieh on 13 Sept 2019
Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes,

8/10 Good

Sirinet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mantra On Edward on 28 Aug 2019
Dear Sirinet, Dear, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes,

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location Close to station Hate stepping over the bath to shower
Stayed 5 nights in Aug 2019
Response from Mantra On Edward on 28 Aug 2019
We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, near Central station, easy to get access to the airport. Staff are friendly and helpful. Room is spacious and clean.
Stayed 3 nights in Aug 2019
Response from Mantra On Edward on 28 Aug 2019
We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes,

8/10 Good

Theresa

Liked: Staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Annie Hsieh, General Manager on 19 Aug 2019
Thank you for taking the time to review Mantra on Edward. We look forward to having you stay again soon. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location
handy location. value for money.
Stayed 1 night in Aug 2019
Response from Annie Hsieh, General Manager on 19 Aug 2019
Wow! Thank you for the 10 out of 10 review. We are so glad you enjoyed your stay. Hope to see you again soon at Mantra on Edward.

8/10 Good

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Escape
Fantastic location. Great view of the city.
Stayed 1 night in Jul 2019
Response from Taylor on 31 Jul 2019
Thanks for taking the time to leave a review. We hope to see you again soon!

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Mantra On Edward on 31 Jul 2019
We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 3 bedroom unit. Great views. Clean rooms. Bathrooms were in good clean condition.
Stayed 1 night in Jul 2019
Response from Annie H on 17 Jul 2019
We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Annie Hsieh General Manager