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Reviews of Strawberry Park Resort

3.5 out of 5
Strawberry Park Resort
Lot 195-196, Cameron Highlands, Pahang Darul Makmur, Brinchang, Pahang

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 354 reviews" "
Rating 8 - Good. 145 out of 354 reviews" "
Rating 6 - Okay. 77 out of 354 reviews" "
Rating 4 - Poor. 21 out of 354 reviews" "
Rating 2 - Terrible. 6 out of 354 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Chan Way

Travelled with family
Liked: Staff & service, amenities
The place is good enough for a one-night stay for a big group such as a family of 6 like us. The international breakfast buffet also have a great variety that cater to various taste buds and someone who like to experience various cuisine like me. I enjoyed the room temperature swimming pool as well, especially in the chilling weather in Cameron. However, the room conditions is not fantastic and hence, it is good for just one to two nights. The customer service is good enough.
Stayed 1 night in Feb 2024

6/10 Okay

Rose

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Ananya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 2 nights in Dec 2023

8/10 Good

Gen Vee

Liked: Staff & service
Staff was accommodative and allowed me to move my room when I was unhappy with the mountain view I had requested. The male manager was very kind to quickly give us another room even after we had moved in.
Stayed 2 nights in Sep 2023

10/10 Excellent

chong

Stayed 1 night in Sep 2023

10/10 Excellent

??

Stayed 1 night in Aug 2023

10/10 Excellent

Rudaba

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and peaceful view
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Being one of the original hotels in the area lost of history and old world charm Helpful and kind staff Good base to get out an about (need taxis or own car) Taxi service very good take wait and return you to hotel Indoor pool ok but outdoor pools not really the thing in the area
Stayed 4 nights in Jun 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with great views, nice and clean. Good food at the restaurant to.
Stayed 4 nights in Apr 2023

2/10 Terrible

Ricardo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid staying here
Booked a King Room suite and was given two singles instead. The spa was closed while I was here, which was one of the main reasons I opted to stay here. Room was cold and no heater in room. Woken up to sound of construction. What a mess!
Stayed 1 night in Dec 2022

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we left a small bag in the room when we checked out. the service staff notified us about half an hour later through whatsapp when we were on our way to the next destination. we managed to turn back and retrieve the bag. the staff there was very helpful. Traffic is terrible on weekends with heavy jam. This was our 2nd trip to the Cameron Highlands. The traffic was as bad as 6 years ago when we went there for the 1st time.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Spacious and family friendly
Charming place but furnitures are tired Cleanliness could be better
Stayed 2 nights in Jun 2022

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just noticed sofa need to repair/replace with new one. Otherwise everything was very good.
Stayed 1 night in Jun 2022

10/10 Excellent

Vicniswaran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very accomodating, Meals are at the best quality, and all requests are address in a timely manner. Overall, a worthy destination in Cameron Highlands. Highly recommended!
Stayed 1 night in May 2022

4/10 Poor

MOHAMMED RAUFF, SINGAPORE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rundown place. Seems like nothing was done to renovate the rooms during the 2 years of covid lockdown. Room looks old. Smells old. Even the doors, its so old that there is alot of issues trying to even get it opened
Stayed 2 nights in May 2022

10/10 Excellent

Tuck Leong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall but the WiFi should had been extended until checkout
Stayed 3 nights in Apr 2022

8/10 Good

Seow Wei

Stayed 2 nights in Apr 2022

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family get away place
Amazing place family - Shasta room spacious and all well - on the hill - cooling - great landscaping - amazing scones
Stayed 2 nights in Mar 2022

10/10 Excellent

Lisa

Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gud
Overall it's gud and worth for money..the room is clean, big, n feel like own bedroom at house with black n white curtain.but one is not gud is, there is no door to separate the shower and the sink area so the water from the shower spill over to the sink area and the toilet huhuhu...tq.
Stayed 1 night in Nov 2021

10/10 Excellent

Radhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

MR. Wong Woi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relexing, beautiful scenery dan joy
Stayed 2 nights in Nov 2021

8/10 Good

Zainai

Liked: Cleanliness, property conditions & facilities, room comfort
A good accomodation/room to stay
Improve reception to reduce check-in waiting time will make customer happy.
Stayed 1 night in Nov 2021

10/10 Excellent

Muhammad Fadhil Bin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Suryati

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2020

10/10 Excellent

ET YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Friendly staff.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and nice. Staff are friendly. Quiet environment, near to eating places and tourist attractions.
Stayed 2 nights in Oct 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Strawberry Highlands
The staff were fantastic and the food was very tasty. Our room was ok, the bed was comfortable. Unfortunately the sliding door to the balcony was broken, preventing access, but also meaning the door didn't seal correctly and the room was damp. Location is good, close to the town but also in a beautiful setting, surrounded by luscious greenery and musical birdsong.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to nature.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View, customer service and cleanliness was amazing
Stayed 1 night in Jan 2020

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Lee, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and secluded resort with charming garden. Friendly staff. We had lunch at the restaurant and it was good with reasonable price. Kids loved the indoor heated swimming pool and playground. There are ample parking space and we are able to park in front of our block. We stayed at 2 bedroom Fresno suite and there is huge space for our suitcases. We enjoyed the view from balcony.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
property is a bit old, amenities not so great.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
The View is amazing, but the resort looks quite old and their service is not 24 hours, I asked for water around 11:30 PM and they said their room service staff leaves at 11 PM and I was asked to come and get the water by myself !!!!!! my building was like 100 meter away from the main lobby building. the room did not have heaters and the wether was quite cold. their food delivered to the room was not very nice. However, the Indian restaurant food was very nice.
Stayed 1 night in Nov 2019

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
We booked into their Tioga Deluxe Suite. There were missing items in the room such as toothbrushes, bedroom slippers and floor mat. Pipe at the toilet was leaking. Breakfast toast came with roach dropping and I have to ask to get them replaced.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
The location is tranquil and beautiful. Breakfast spread is rather limited. Also the rooms are not well maintained. Our toilets leaked with water on the floor and there is no mirror in the bedrooms. Also there are no lifts and we had to walk up to our room on the top floor.
Stayed 2 nights in Sep 2019

8/10 Good

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be the grand Budapest hotel
I stayed here on my way to KL from Penang and so pleased I did...beautifully relaxed peaceful hotel, so nice to be in a room that did not need aircon. Food fantastic as were the views from the dining room. The only bit of disappointment was the pool area really needs upkeep and making nice.
Stayed 1 night in Sep 2019

8/10 Good

Teck Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast could be better improve
Stayed 1 night in Aug 2019

8/10 Good

Camela

Liked: Cleanliness, staff & service, room comfort
Reasonable hotel
Should be one of the better hotels around the area. Though they serve breakfast, frankly is one of the rare not-nice international buffet I tried.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been going to Strawberry Park Resort for many years now. The people and their service never fail to amaze me. I absolutely adore how everyone is so friendly and polite. Special mention to
Stayed 4 nights in Jun 2019

10/10 Excellent

Alan, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite and relaxing. Nice ambience to chill out in a nice cooling weather
Stayed 3 nights in Jun 2019

8/10 Good

Huee Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big and comfortable! The view is beautiful!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view n fantastic ambience Friendly n helpful staff
Stayed 2 nights in Apr 2019