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Reviews of Résidence Saint-Jacques Brazzaville

3.5 out of 5
Résidence Saint-Jacques Brazzaville
381 Rue du Ruisseau, Middle Town, Brazzaville

Reviews

7.4

Good

Rating 10 - Excellent. 0 out of 17 reviews" "
Rating 8 - Good. 13 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cleaned and the staff were very friendly. I rate them 5 stars.
Stayed 2 nights in Apr 2023

8/10 Good

Frank

Stayed 4 nights in Apr 2023

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well priced option in a hugely expensive city
The hotel is rather modest but run by supremely dedicated staff. There are frequent power cuts but this is the norm in parts of Africa and the hotel staff were always quick to start their generator to alleviate the nuisance. Their breakfast is hugely overpriced at 8500 CFA which is a lot even by Congo-Brazzaville's standards. The area is safe to walk around even after dark as is the rest of central Brazzaville and reaching the centre on foot takes about 10 minutes. All in all, a good experience.
Stayed 4 nights in Sep 2019

8/10 Good

Patricia, Staten Island, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that the owner/manager was unfriendly. She's never once said hello to me, my friends, and family. She did not even bother to offer condolences to us, as I we were burying my mom. Her staff were the total opposite; they were friendly and professional the entire time of my stay.
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was always electricity and water, AC even when there was none in town - it was quiet - staff responded well to asks We had to ask for toilet paper or had to buy our own sometimes - better towers will be great as well
Stayed 10 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
NO ELECTRICITY , NO PHONE, NO INTERNET CONNECTION , NO WI-FI
Stayed 1 night in Jan 2019

6/10 Okay

michael

Disliked: Room comfort
Cheap hotel in Congo Republic
Just like a youth hostel with a private bath but no hot water
Stayed 2 nights in Aug 2017

8/10 Good

Snc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Relations client on 22 Aug 2019
Merci

8/10 Good

Hans Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Hans Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Hans Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Hans Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

rie

Liked: Cleanliness
Disliked: Staff & service
コスパは良いが、スタッフには期待してはいけない
価格は手頃、清潔で部屋は広く居心地はよい。ロビーでビールや水も飲めます。治安のいい立地です。一方、日本人が入れるのうなレストランは10分くらいは歩かないと出現しません。また、滞在時間を数時間延長するだけでも1泊分とるとのことで変わったホテルです。フロントは英語話せますが接客は横柄、威張ってます。
Stayed 1 night in Aug 2017
le client a donné un avis et nous pensons que cet avis est objectif; ce client était très aimable et correct; nous l'avons apprécié

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal freundlich und hilfreich. Morgens nur Kaffee, kein Frühstück
Nous ne savons pas ce qui s'est passé ce matin là avec le personnel; il ya toujours le petit déjeuner sauf qu'il faut le signaler au personnel à l'arrivée car les clients ont tendance à prendre le petit -déjeuner hors de l'hôtel là où ils vont travailler et cela n'est pas bien et il s'en suit du gaspillage des produits alimentaires achetés. voilà pourquoi nous demandons aux clients de commander le petit-déjeuner à l'arrivée la direction

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agréable
personnel de l hôtel très gentil et disponible, même tard le soir, maintenant route goudronnée avec de nombreux taxis qui passent donc très facile d aller en ville

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Appréciation de l'hôtel
Excellent séjour dans un cadre agréable. Rapport cout et qualité adéquat. Personnel disponible et professionnel. Satisfaction quasi totale