Exterior

Reviews of Hilton Branson Convention Center

3.5 out of 5
Hilton Branson Convention Center
200 East Main Street, Branson, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, Ingleside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to Find and PArk Close to the main street Safe to walk around
Stayed 2 nights in Mar 2024
Response from jj on 25 Mar 2024
Thank you for visiting the Hiltons of Branson! We are thrilled to hear of a great stay and hope you will consider us in the future.

10/10 Excellent

jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Mar 2024
Response from Tyler R. on 22 Mar 2024
Thank you for taking the time to provide a review of your stay! We are pleased to hear that you enjoyed your visit! We appreciate your time and business and hope to welcome you back during your next adventures in Branson!

4/10 Poor

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shortly after checking in my room key wouldnt work, had to go get it re-keyed. Found out i was checked into somebody elses room. Got to room, refridgerator didnt work, throughout the night the air conditioner thermostat would auto change back to 71 degrees, wake up burning up. The room was clean and quiet though. Feel like it was way over-priced for what i got.
Stayed 1 night in Mar 2024
Response from jj on 21 Mar 2024
Thank you for taking the time to provide a review of your stay, our management team continually monitors guest reviews so that we can improve our product and services. We have relayed your feedback to our Engineering Management team so they can fix the issues with the refrigerator and the HVAC system in the room. We are sorry to hear that we let you down this visit, we appreciate your time and business and hope that we can welcome you back during your next adventures in Branson for an improved experience.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jj on 20 Mar 2024
Thank you for visiting the Hiltons of Branson! We are thrilled to hear of a great stay and hope you will consider us in the future.

10/10 Excellent

Alex, Lonoke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Tyler R. on 11 Mar 2024
Thank you for taking the time to provide a review of your stay, we are pleased to hear that you enjoyed your time with us! We appreciate your feedback and business and hope to welcome you back for your next adventures in Branson!

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. The room is large and well appointed. Staff was friendly. Parking is incredibly inconvenient. You have to park and walk a solid half mile to get to your room. It is close to the railway, historic downtown and many other restaurants and shopping.
Response from Vickie on 8 Mar 2024
Thank you for being our guest and sharing your experience. We are sorry you found the parking inconvenient. as that is our only option is the city garage. We do offer valet services as well for a fee. We hope you will consider us sometime in the future!

4/10 Poor

Cindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. It would have been a lot better if they had a separate floor for their customers that were not with the school. When you pay over $200 for the room you would at least like to enjoy it and get some sleep. Instead we had to deal with the chaperones and the kids all hanging out in the hallway. It was very upsetting. And we told the girl at the desk and she said they were told not to do that. But guess what they didn’t listen. So it was a very bad experience.
Stayed 1 night in Feb 2024
Response from Vickie on 6 Mar 2024
Thank you Cindy, we are very sorry this group has impacted the enjoyment of your visit. We have shared your comments with our management team and they are meeting with the coordinators of this group to improve in this area. They do purchase most of both of our hotels for the event but we do not wish their attendance to negatively impact our other guests. Thank you, and again, you have our apologies. We hope you will consider us in the future.

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Grateful for the valet service. Great location for convention center access. The room was just so dirty, especially the bathroom, we almost couldn’t stand to stay there. But it was fully booked & our team hotel. They are skating by with a great location—if you must have clean, go somewhere else.
Stayed 2 nights in Feb 2024
Response from jj on 26 Feb 2024
Thank you for taking the time to provide a review of your stay, our management team continually monitors guest reviews so that we can improve our product and services. We have relayed your feedback to our Housekeeping Management team so that they can follow up with the housekeeper and supervisor that cleaned your room. We are sorry to hear that we let you down this visit, we appreciate your time and business and hope that we can welcome you back during your next adventures in Branson for an improved experience.

8/10 Good

Thomas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location. Downside is hotel is in some need of updating and water was never more than lukewarm in the shower.
Stayed 1 night in Feb 2024
Response from Vickie on 20 Feb 2024
Thank you for being our guest and taking the time to share your experience. We will share your feedback so we may work to improve for future visits. We hope to see you again!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good.
Stayed 1 night in Feb 2024
Response from jj on 19 Feb 2024
Thanks so much for visiting us at the Hiltons of Branson. We hope you will think of us again so we may work to provide a 5-star experience for your next stay!

2/10 Terrible

Dennis

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 2 nights in Feb 2024
Response from jj on 18 Feb 2024
Thank you for taking the time to provide a review of your stay! We are sorry to see the experience was not up to par, we will review your reservation with our management team and follow up on improving our product and services, we appreciate your business and hope to welcome you back to the Hiltons of Branson in the future for an improved experience.

4/10 Poor

Natalie

Stayed 3 nights in Dec 2023
Response from Tyler R. on 8 Jan 2024
Thank you for taking the time to provide a review of your stay! We are sorry to see the experience was not up to par, we will review your reservation with our management team and follow up on improving our product and services, we appreciate your business and hope to welcome you back to the Hiltons of Branson in the future for an improved experience.

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from jj on 31 Dec 2023
Thank you for visiting the Hiltons of Branson! We are thrilled to hear of a great stay and hope you will consider us in the future.

2/10 Terrible

Paula, Kearney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in, I had paid for a King Room and they told me you (Expedia) oversold and accused's me of booking just a few days ago, not so. It was a horrible experience It was more an Econo Lodge room than the Hilton Branson. So disappointing.
Stayed 1 night in Dec 2023
Response from Vickie on 30 Dec 2023
We are sorry we did have some kings room that had to be placed out of order. We see that the desk agent did take care of your parking and provided breakfast since the king room was not available. We again apologize you were unhappy and will ensure your comments are shared with our team so we may seek ways to improve for future guests. We wish you a happy new year and hope you will visit again sometime.

10/10 Excellent

Thelma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very festive with the holiday decorations. Enjoyed my time at Hilton.
Stayed 2 nights in Dec 2023
Response from Vickie on 29 Dec 2023
Thank you, Thelma, we appreciate your business at the Hiltons of Branson! We wish you all the best in the New Year and hope you will visit again!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The staff was fantastic. It's nice to be able to walk over to the Landing and other restaurants within just minutes. We will stay at this property again!
Stayed 3 nights in Dec 2023
Response from jj on 29 Dec 2023
Thank you for taking the time to provide a review of your stay, we are pleased to hear you enjoyed your stay with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

Sheena Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from jj on 29 Dec 2023
Thank you for taking the time to provide a review of your stay, we are pleased to hear you enjoyed your stay with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

6/10 Okay

Sudarshan, Brentwood

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were forced to take the handicap accessible room with no room to negotiate simply because the reservation was made through Expedia. No housekeeping service was available unless you ask for it. The thermostat in the room was ineffective since the room was cold. When requested for blanket, it took the staff to deliver after 2 hours. We "pre-paid" for the breakfast ($55) but were treated as if we had a "free" voucher and were asked to eat from the buffet and we couldn't order from the breakfast menu. Very disappointed with the experience.
Stayed 2 nights in Dec 2023
Response from Vickie on 27 Dec 2023
We are so sorry to hear of your disappointment and appreciate your feedback. The booking through expedia that you made was for an accessible room- If you do not need an accessible room it is best not to book that room type so the hotel is aware as the occupancy runs very high and there may be limited options. The breakfast included package is for the buffet it is not for in room dining and or for ordering off the menu that is what is included when you purchase that option. We will ensure we follow up with the team regarding the blanket and thermostat so we may improve for future guests. Again, we are sorry you were unhappy and hope you consider us again sometime in the future so we may work to improve your perception.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The absolute best!!!
It was amazing!! This hotel I have to say was the best I have stayed in. The staff was so nice and always on point and at any hour. I will always pick this horse from now on.
Stayed 3 nights in Dec 2023
Response from Tyler R. on 25 Dec 2023
Thank you for taking the time to provide a wonderful review of your stay, we're happy to hear you enjoyed your time with us! We appreciate your business and look forward to welcoming you back during your next adventures in Branson!

6/10 Okay

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The bathroom was not as clean as I expected.
Stayed 1 night in Dec 2023
Response from Tyler R. on 25 Dec 2023
Thank you for taking the time to provide a review of your stay, our management team continually monitors guest reviews so that we can improve our product and services. We have relayed your feedback to our Housekeeping Management team so that they can follow up with the housekeeper and supervisor that cleaned your room. We are sorry to hear that we let you down this visit, we appreciate your time and business and hope that we can welcome you back during your next adventures in Branson for an improved experience.

10/10 Excellent

Wanda

Liked: Amenities
Stayed 1 night in Dec 2023
Response from jj on 24 Dec 2023
Thank you for visiting the Hiltons of Branson! We are thrilled to hear of a great stay and hope you will consider us in the future. Happy Holidays!

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bedding, nice pool and hot tub, close to shopping and restaurants.
Stayed 1 night in Dec 2023
Response from Tyler R. on 24 Dec 2023
Thank you for taking the time to provide a review of your stay, we are pleased to hear you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

8/10 Good

Chandler

Stayed 1 night in Dec 2023
Response from jj on 24 Dec 2023
Thanks so much for visiting us at the Hiltons of Branson. We hope you will think of us again so we may work to provide a 5-star experience for your next stay!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in, nice room,helpful staff, nice stay.
Stayed 1 night in Dec 2023
Response from jj on 19 Dec 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating
Stayed 1 night in Dec 2023
Response from jj on 18 Dec 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

8/10 Good

Brent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room needed some deep cleaning. Dust ruffle, curtains, carpets, baseboards etc were very dirty.
Stayed 1 night in Dec 2023
Response from jj on 18 Dec 2023
Thanks so much for visiting us at the Hiltons of Branson. We hope you will think of us again so we may work to provide a 5-star experience for your next stay!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Stars!!
This is the second time that we have stayed at the Hilton convention center in Branson, Missouri. It has been amazing each time. The rooms are clean and comfortable, the service is excellent and the restaurant is amazing. Highly recommend! We are locals that like to do a staycation.
Stayed 1 night in Dec 2023
Response from jj on 18 Dec 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

Kristoffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time celebrating here, the Level 2 steak house was fantastic, this was the perfect place to spend the weekend and they are very helpful and catering if you have special occasions, like my proposal
Stayed 2 nights in Dec 2023
Response from jj on 18 Dec 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

Tanner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from jj on 8 Dec 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from jj on 8 Dec 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

8/10 Good

nikki

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel, hotel staff and stay was good as usual, we are big fans of Hilton properties. The only issue we had was after checking out we headed to parking garage through the hotel (catwalk connecting the two) we passed a police officer and several employees apparently handling a problem at the hotel, not yet knowing what it was. A few minutes later my wife, kids and I witness a body in the street apparently from someone that jumped from the top of the parking garage. Although it was a unique situation I feel like the hotel should’ve closed the catwalk or used their valet drivers to retrieve our vehicle so we could’ve avoided the disturbing sight of the body. To say the least it was a somber ride home, prayers for the person and their family.
Stayed 2 nights in Nov 2023
Response from jj on 18 Dec 2023
Thank you for taking the time to provide a review of your stay, our management team continually monitors guest reviews so that we can improve our product and services, we are sorry to see that you had a poor experience with us, we will investigate and use this feedback to improve where we can. We appreciate your business and hope to welcome you back to the Hiltons of Branson in the future for an improved experience.

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was helpful and friendly. We were there at a quiet time of year…it felt like we had the place to ourselves. The location is great…within walking distance to Branson Landing and unique downtown shops. We would definitely stay there again.
Stayed 2 nights in Nov 2023
Response from jj on 30 Nov 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

Karty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Vickie on 30 Nov 2023
Thank you, Karty, we appreciate your business and pleased to hear of a great stay! We hope to see you again soon, Happy Holidays!

10/10 Excellent

DIANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! I highly recommend!
Stayed 2 nights in Nov 2023
Response from Vickie on 28 Nov 2023
Thank you for visiting the Hiltons of Branson! We are thrilled to hear of a great stay and hope you will consider us in the future. Happy Holidays!

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the center of it all!
Stayed 4 nights in Nov 2023
Response from Vickie on 28 Nov 2023
Thank you for being our guest! We hope to see you again at Branson Landing sometime during the holidays.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shopping and dining
Stayed 3 nights in Nov 2023
Response from Vickie on 28 Nov 2023
Thank you for visiting us and for sharing your feedback! We appreciate your business and hope to see you again so we may work to provide a 5 star visit in the future!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we think could be improved is the bed. Our bed was very hard and uncomfortable. Everything else was great. This was our second year to stay here.
Response from Vickie on 28 Nov 2023
Thanks so much we are pleased to hear of your enjoyment and will have our team check into the bed comfort. We appreciate your business and hope to see you again soon!

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well
Stayed 2 nights in Nov 2023
Response from jj on 25 Nov 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very pleasant. The valet parking was a huge help. Everything was very clean and neat.
Stayed 1 night in Nov 2023
Response from jj on 23 Nov 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

4/10 Poor

Georgia

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Headboard was torn with a hole. Bathroom was the smallest I have ever seen on the property. Balcony view was the worst we have ever had on the property.
Stayed 1 night in Nov 2023
Response from Vickie on 20 Nov 2023
We are sorry to hear that you were unhappy. We appreciate your business and thank you for sharing your perspective. We hope you will consider us again sometime in the future. Please reach out to our front desk team so we may oversee your next visit to ensure an enjoyeable experience.

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Tyler R. on 21 Nov 2023
Thank you for taking the time to provide a review of your stay, we are pleased to hear you enjoyed your stay with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

8/10 Good

JOANI, Butler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms.
Stayed 2 nights in Nov 2023
Response from jj on 18 Nov 2023
Thanks so much for visiting us at the Hiltons of Branson. We hope you will think of us again so we may work to provide a 5-star experience for your next stay!

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Branson
Stayed 2 nights in Nov 2023
Response from Vickie on 17 Nov 2023
Thank you for being our guest and sharing your feedback. We are pleased to hear of your enjoyment and appreciate your business. We hope to see you again soon!

8/10 Good

Jean

Stayed 2 nights in Nov 2023
Response from jj on 8 Dec 2023
Thank you for being our guest at the Hiltons of Branson. We hope you will consider us in the future.

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Vickie on 14 Nov 2023
Thank you for staying with us and sharing your experience. Please note we appreciate your business and will strive to improve to earn a 10-star rating for your next visit. We wish you all the best this holiday season.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from jj on 13 Nov 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

10/10 Excellent

James

Stayed 2 nights in Nov 2023
Response from jj on 8 Dec 2023
Thank you for taking the time to provide a review of your stay, we're pleased to hear that you enjoyed your time with us! We appreciate your business and hope to welcome you back during your next adventures in Branson!

6/10 Okay

Gayla

Stayed 2 nights in Nov 2023
Response from jj on 8 Dec 2023
Thank you for being our guest at the Hiltons of Branson. We hope you will consider us in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Vickie on 1 Nov 2023
Thank you for being our guest. We appreciate your business and hope you will consider us again sometime in the future.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Vickie on 31 Oct 2023
Thank you for being our guest! We hope you will come visit Branson Landing for the Holiday season!