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"The front desk staff and staff at breakfast were polite, friendly and helpful. Check in was fast and easy. My room including large screen TV was very clean and spacious. It was an excellent stay. Thank you."

"Really helpful and friendly staff. "

"Doors need seeing to. Fire doors, bedroom doors need to have a slow closing fitted to them constant banging doors throughout our stay. Rooms could do with some update they are clean but outdated and paint peeling away."

"We had a wonderful two night stay and would highly recommend it. Staff in all areas were exceptional and service provided was the best we've had at any hotel. Clean comfortable room, great breakfasts and the Park Brasserie provided an excellent dining experience."

"Tired hotel on the outskirts of Colchester. The least friendly check in I’ve ever had at a hotel, miserable receptionist. The room stank of cigarette smoke and the cleanliness left a bit to be desired!"

"Our stay at this holiday inn in Colchester was excellent from the room to the breakfast will definitely stay there again."

"Getting a little run down. Homeless people camping outside . Rooms need more maintenance done.. cleaning can be a little better "

"The staff were friendly and helpful and my room was spacious, bright, airy and clean. The bed was huge and very comfortable. The amenities were basic but I had everything I needed, including a much needed fan as it was a hot day! The hotel itself is nothing special, the decor is a little run down and in need of a paint job in some areas. My bathroom had rust in the bath and the finish was needing some tlc. The front entrance to the hotel clearly had a no smoking sign which was ignored as it had a strong smell of cigarettes which was not a good first impression. I’m not a fan of self check in at a hotel- it’s not nice to arrive and find the reception unmanned. I did call for assistance which came quickly however and the member of staff was very helpful. It was pretty average place and ok if you just need to stay for a night."

"Dirty towels on the corridor floor for at least 20 hours. Room carpet badly stained. Room smelt musty and was tired and poorly equipped. Key cards kept failing and had to be reprogrammed. Communal areas were grim and unwelcoming. A very depressing stay despite the staff trying to be helpful. "