Hi there! Our reunion was so good and I really want to give a 5 star review, because your beautiful home is the best we have ever found to accommodate our large family. However, we had a few issues that I think are worth mentioning so that your home meets the needs of future renters and gets the praise it really could deserve. We found out on day 2 that the Master shower was not usable. (We had already been notified about the broken Jacuzzi tub) Fortunately no one had used it yet but it was extremely inconvenient not to have that additional shower and tub. Also, many lights needed bulbs replaced, the refrigerator and freezer were dirty and missing shelves, and the wine cooler did not seem to function at all. Overall, the house needed a deeper cleaning. Outside, the lawn needed leaves blown and there were broken chairs in the yard. As a large family, we always struggle to find an affordable house with enough bedrooms and bathrooms. We were disappointed to find that two of the bedrooms did not really have privacy. (The top floor loft area and the one with glass doors. This made it uncomfortable for the older people and napping babies.
I think it would be fair to ask for a partial refund given these issues. But I also want you to know that there were SO many pluses to this property. Comfortable beds, plenty of space and areas to gather, eat, and play games, inside and out, well-stocked kitchen (except for dish towels, dish rags, and rocks glasses:) It truly could be perfect!