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"The staff was very accommodating. In an excellent location."

"Such a perfect place to stay. The friendliest staff, great location and fabulous breakfast. Loved it"

"Arrived at hotel and was double charged for booking (by Expedia and front office staff) at checkin. Staff/Manager apologetic and refund the difference in cash.Was initially given a car park view room with balcony over a smoking area and cigarette smell coming up from below. Was promptly given a new room overlooking the river. Excellent hotel and facilities, staff friendly and everything clean. No USB outlet in room."

"If you want to see a traditional Albanian home that is now a hotel this is the place to go to. The staff are wonderful! Beautiful outdoor area for relaxing or having a drink. It’s a truly magical place. I’m definitely coming back!!"

"Beautiful hotel in a great location! Hotel staff were friendly and helpful. Great views from the hotel and close to everything! Would definitely stay here again. Restaurant was good as well! "

"Lovely room and great staff "

"Great hotel just outside main downtown core - quick walk to the old town. Parking on site was great. Nice buffet breakfast and helpful staf"

"Great location, easy to get to, park and not in the congested middle of town"

"Staff were very helpful and friendly! Overall a very good stay. Close to the beach, beds comfortable, good breakfast selection, clean and location good. Areas for improvement - tv reception and tv settings. "

"Beautiful location, looking out over the city"

"Yes everything was excellent from the room being spotless to the staff being so welcoming and friendly The best experience . We loved everything about this hotel , the spa , indoor pool , sauna , breakfast, the balcony with the most amazing view , also the location so close to the centre I will definitely stay again and recommend to anyone Well done , beautiful spot in Gjirokastra "

"Staff was amazingly helphful"

"Beautiful hotel near the water "

"The hotel was lovely, very modern. Close to the beach, local restaurants and shops. The staff were so friendly that after moving to a different hotel in Ksamil that we had pre booked - on our way back (having checked out 4 days prior but sarenda is closer to the port and we had quite a few hours to kill) they let us store our suitcases there for no extra cost even helped us load them in and out the taxi. Cannot fault this hotel at all they could maybe use a pool but they’re so close to the sea...

"Amazing place to stay "

"I would highly recommend this hotel, staff were extremely friendly and helpful 5* service. The beach attached to the hotel is lovely. Food was amazing! "

"The staff was absolutely friendly starting from check-in desk also at the hotel Restaurant the waiters. Close to everything the view was amazing. I would consider this location safe. Xhuliano made my dining experience awesome! "

"Great place across from the public beach "

"Claimed not to have our booking for two rooms for two nights - not sure if them or hotels.com. Offered us one room for the three of us - not ideal, I’m convinced they did have other spare rooms. The location is ok. It wasn’t particularly clean and the Wi-Fi only worked occasionally. Not impressed. "

"Toller Balkon zum Meer und Liegen direkt am Meer inklusive"