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"Old installations, nice front desk, rude as and dirty maintenance or security guy"

"The airport shuttle picked me up on time and was well marked. The 20 minute ride was through an attractive countryside with a fabulous mountain range backdrop. The exterior of the hotel property needs some work but the interior looked recently renovated. Check in was quick and efficient. On my way to my room and entering my room backed up my thinking the property was recently renovated. The room was large with french doors that opened to let in fresh air. The bathroom was super clean and spacious with a large shower. The hotel restaurant opened at 7:30 pm. The menu was Italian fare. I ordered eggplant parmigiana (probably the best I had ever had) and a mixed green salad with a glass of red wine; all for 20 Euros. I slept well and then enjoyed a typical European buffet breakfast with hard boiled eggs, an array of hams, salamis, and cheeses along with breads and pastries. The shuttle to the airport was timely and efficient. I will most definitely do this hotel again when I return to Milan."

"Very nice room, close to Piazza Ducale. Very clean, all new. Staff were very kind and friendly"

"Not clean and people at Breakfast not polite bad service "

" Staff friendly and although I could speak Italian they spoke excellent English, Room was well prepared and basic "

"Can’t fault this place! An absolute must, modern clean bedrooms, bed was super comfy, breakfast was amazing, service is incredible. Just an all round gem! "

"Great service!"

"Yes"

"The room was freezing cold. We had to ask to turn on the heater at 2am because there was no way to control it from the room. It turned on and then turned off again. We were freezing all night. There wasn’t even a blanket on the bed, Only one sheet. We slept in our jeans and jackets all night. Worse sleep I’ve had at a hotel in years. "