Very welcoming. The receptionist was incredibly helpful and attentive. For example, we hadn't booked a parking space and when we arrived the car park was full, but she managed to find us a space somehow. We'd forgotten to request a cot, but again, she immediately found and installed one for us. Very nice breakfast buffet. Bit of a walk to the centre of town, but very pleasant route through the park. Swimming pool and surrounds very pleasant.