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We appreciate your feedback, and I'm happy to hear you enjoy this property for easy access to the airport. We hope to see you in the future the next time you're in Boise!
Stayed here for a business stop. The property is what you expect. Everything clean but I was given the courtesy of a late check out 1 pm local time by cleaning supervisor and that was nice. Had a long week at that point and the extra hour was nice to have.
Mario
Stayed 1 night in Feb 2024
Response from Lucas on 23 Feb 2024
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
6/10 Okay
Nate
30 Jan 2024
Nate
Stayed 1 night in Jan 2024
Response from Lucas on 26 Mar 2024
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
6/10 Okay
Steven
30 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a weird stay. The property was excellent. The staff was excellent. Everything was clean. Very nice in appearance. But… the room door didn’t work very well (hard to get to open from both the inside and the outside). The fitted sheets on the bed didn’t fit the bed, and kept pulling off in the corners. Great looking place. The details are where the problems were. Any other room probably would have been great.
Steven
Stayed 1 night in Nov 2023
Response from Lucas on 5 Dec 2023
Hello, we appreciate your feedback! I apologize for the odd issues here and there, and we will work with our maintenance and housekeeping departments to correct such errors for the future. Thank you for staying with Fairfield Inn Boise Airport.
10/10 Excellent
Stephanie
22 Nov 2023
Stephanie
Stayed 1 night in Nov 2023
Response from Lucas on 23 Dec 2023
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
10/10 Excellent
Alisha
10 Nov 2023
Alisha
Stayed 1 night in Nov 2023
Response from Lucas on 5 Dec 2023
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
8/10 Good
Ricardo
29 Oct 2023
Ricardo
Stayed 1 night in Oct 2023
Response from Lucas on 31 Oct 2023
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
4/10 Poor
Verified traveller
23 Oct 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
Don't stay here
The noise from the freeway and airport was constant like there was no insulation in the walls and the windows were single pane. The desk clerk gave me a card explaining the rules and it stated, $20 a night for two dogs but I was charged $50
Verified traveller
Stayed 1 night in Oct 2023
Response from Lucas on 24 Oct 2023
Hello, we appreciate your feedback, and we are sorry for the inconveniences you experienced during your stay. We strive to make our guests feel welcome, and I am sorry the noises nearby made this hard to enjoy our property. We also sincerely apologize for the confusion with the price of the pet fee, as the amount shown on our check-in info card is outdated, but the pet form signed upon check-in shows the official 50 charge - our management team is working to correct this error. Please reach out to us if you have any additional questions or concerns.
Beds are comfortable, linens and room clean. Bathrooms up to date.
Susan
Stayed 1 night in Sep 2023
Response from Lucas on 17 Oct 2023
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
6/10 Okay
Andrea
Business traveller
16 Sept 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The room carpet was not in good condition at all. It was just overall a very tired property. Staff we’re very nice.
Andrea
Stayed 1 night in Sep 2023
Response from Lucas on 18 Sept 2023
Hello, we appreciate your feedback, and we apologize for the state of your room's carpet. We are happy to hear that you had a great experience with our staff, and are happy to help with any further questions or concerns you may have at any time.
The desk clerk during check-in was super friendly and got me signed up for the free shuttle to the airport for my flight. The clerk during check out was very courteous. The room was nice and clean. Hotel is a 5 minute shuttle ride from the airport. Very convenient!
Patrick
Stayed 1 night in Sep 2023
Response from Lucas on 5 Sept 2023
We appreciate your feedback, and I'm happy to hear we provided great service with our front desk agents, housekeeping, and our shuttle. We hope to see you in the future the next time you're in Boise!
We arrived late and left first thing in the morning. The checkin was quick, the room was clean and quiet. All around good sleep.
Sarah
Stayed 1 night in Aug 2023
Response from Lucas on 9 Sept 2023
We're happy to hear you had a pleasant stay with us, and appreciate your feedback. Thank you for choosing Fairfield by Marriott Boise Airport, we hope to see you again!
8/10 Good
David
Travelled with family, Travelled with family and small children
It was difficult to find, and my wife was attacked by two dogs from another "guest." Staff said they thought the barking and my wife's yelling was from outside the property. Wrong answer. They said they would tell the other guest to control their dogs.
David
Stayed 1 night in Aug 2023
Response from Lucas on 14 Aug 2023
Hello, we appreciate your feedback, and we apologize for the inconvenience during your stay with one of our other guest's pets. I am sorry this has soured your experience with us, and encourage you to reach out to us if you have any additional concerns regarding your stay with us.
8/10 Good
Matthew
9 Aug 2023
Matthew
Stayed 1 night in Aug 2023
Response from Lucas on 29 Aug 2023
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
Fairfield Inn is a convenient hotel to stay at, close to the airport, easy distance to downtown and a resonable rate.
Michael
Stayed 1 night in Jul 2023
Response from Lucas on 14 Jul 2023
Hello, we're happy you enjoyed what our property had to offer, and its location to other interests! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
Had reserved 5 rooms they could not get even one room ready before 4pm. And they said they could not store our luggage for us.
Allyson
Stayed 1 night in Jul 2023
Response from Lucas on 8 Jul 2023
Hello, we appreciate your feedback, and we apologize for the inconvenience you had during check in. Our front desk staff is available 24 hours a day and would be happy to help with any additional questions or concerns that you may have.
8/10 Good
GLORIA
Travelled with partner
3 Jul 2023
Liked: Cleanliness
See above
GLORIA
Stayed 1 night in Jul 2023
Response from Lucas on 8 Jul 2023
Hello, we appreciate your feedback! Thank you for staying with Fairfield Inn Boise, and we hope to see you again.
We appreciate your feedback, and hope to see you in the future the next time you're in Boise!
8/10 Good
Angela
31 May 2023
Liked: Cleanliness
Angela
Stayed 1 night in May 2023
Response from Lucas on 4 Jun 2023
Thank you for your review, and we appreciate your stay with us!
8/10 Good
Gary
Travelled with family
28 May 2023
Liked: Cleanliness, staff & service
All good
Gary
Stayed 1 night in May 2023
Response from Lucas on 4 Jun 2023
Thank you for your review, and we'll see you in your next stay in Boise!
6/10 Okay
Sarah
Travelled with partner
23 May 2023
Liked: Cleanliness, staff & service
The room was clean but the bathroom counter was very small for 2 people especially. There was no lotion available which was very surprising for a more expensive property. We were also unaware of the wait times coming back from the airport using the shuttle. It is close to the airport which is convenient but will probably just park at the airport in the future.
Sarah
Stayed 1 night in May 2023
Response from Lucas on 4 Jun 2023
Thank you for your review and for choosing our hotel. We are looking forward to having you again as a guest in our hotel and the opportunity to make your stay a little more special for you. Our front desk staff is available 24 hours a day and would be happy to help with any questions or concerns that you may have.
2/10 Terrible
jacob
Travelled with family, Travelled with family and small children, Travelled with partner
The worst service we have ever received. We booked our rooms at the “Fairfield Marriott and the day of check in, just one hour before check in we were told they over booked and moved us to their other location, where it has been shut down for refugees. It was dirty, loud, no amenities. We booked two month in advanced!
jacob
Stayed 2 nights in May 2023
Response from Lucas on 4 Jun 2023
Thank you for reaching out to us, and we apologize that you were dissatisfied with your experience. We strive to do what is right for our guests, and encourage you to reach out to our staff (available 24 hours) if you have any additional concerns regarding your stay.