The hotel was very welcoming & most of the staff spoke very good English. The room was ample & comfortable, if i was to pick flies, the shower was over the tall bath with a fixed screen. I am disabled, but I managed to shower with help. The breakfast was excellent, anything & everything was there to eat, & as a coffee lover, that was top drawer. Nothing was too much trouble for them, plus its 24 hour so someone is always on hand if you need assistance. The hotel itself is situated in the heart of the city, where everything is easy to walk to e.g rail, bus & taxi. Would stay there again 👍