My stay was Sunday - Wednesday, called ahead to let them know I would be arriving late (330am-ish) but was on way. Drove 14 hrs from MA to SC. Upon arriving, the “welcome” was sorry we don’t have any rooms. I said I spoke to someone earlier and said I was on way but was arriving late. Reply was, well you didn’t speak to me. I said you have to be kidding me, I just drove 14 hours and have a reservation. Reply was, well I’ll try to check the system but I just had to turn someone away because we don’t have rooms. On top of the unbelievable messaging, the tone was incredibly rude. I ultimately get checked into the room that I had reserved, needed to get a quick sleep in before meetings, then just several hours later people from the hotel don’t even knock and open my door and flip the lights on, say sorry and walk out. I usually like staying at this hotel because it’s in a good location to get around blufton, but this experience was ridiculous. I’ve never filled out a review before but this was over the top.