Exterior

Reviews of Scenic Hotel Marlborough

4.5 out of 5
Scenic Hotel Marlborough
65 Alfred Street, Blenheim

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 564 reviews" "
Rating 8 - Good. 189 out of 564 reviews" "
Rating 6 - Okay. 31 out of 564 reviews" "
Rating 4 - Poor. 7 out of 564 reviews" "
Rating 2 - Terrible. 1 out of 564 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient place. The room is spacious and clean. The breakfast buffet is quite rich, well, definitely not cheap either. One thing needed to note, the bed is too soft. Someone likes it but not my type since my back can’t handle it.
Stayed 1 night in Mar 2024
Response from Carmel Horsley, General Manager on 18 Apr 2024
Thanks for your feedback Jerry. Sorry to hear the bed was not to your liking, but that you otherwise rated your stay so highly.Kind regards,Carmel Horsley, General Manager

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great welcome, and just a really nice comfortable relaxing hotel
Stayed 1 night in Mar 2024
Response from Carmel Horsley, General Manager on 15 Mar 2024
Thanks for such a great rating Graham. It was lovely to meet you both and here's hoping for smooth sailing from now on. Safe travels and best wishes,Carmel Horsley, General Manager

4/10 Poor

Amna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Average hotel very old and not clean
Stayed 1 night in Dec 2023
Response from Carmel Horsley, General Manager on 26 Feb 2024
Dear AmnaMy apologies that the hotel style was not to your liking: and that some aspects you found not to be clean. Our team are generally very well known for presenting a clean experience for our guests so I am sorry that we have let you down in some way on this occasion. Kind regards Carmel Horsley, General Manager

8/10 Good

Lorie, Holaday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to the town center. Didn’t receive my VIP benefits, they didn’t even acknowledge my VIP?
Stayed 2 nights in Feb 2024
Response from Carmel Horsley, General Manager on 23 Feb 2024
Hi LorieThanks for your feedback. We offer a complimentary beverage to any Expedia VIP: this is a welcome card in the room with the complimentary drink voucher(s) attached. I have checked your booking and see that we had noted this for your stay this week. My apologies that you maybe did not see this on the bench? I am sorry that this was not communicated better.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Carmel Horsley, General Manager on 7 Feb 2024
Thanks for rating your stay "10 out of 10". Much appreciated. Kind regardsCarmel Horsley, General Manager

8/10 Good

Wendy, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in an excellent location.
Stayed 2 nights in Jan 2024
Response from Carmel Horsley, General Manager on 4 Feb 2024
Thanks for rating your stay Wendy - we appreciate you taking the time to let us know how much you enjoyed your stay. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Hemant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to enjoy Marlborough Sounds area
Hotel had a fresh, updated ambiance and rooms were comfortable and well equipped. Location was great with easy access to restaurants and local sights. Staff was very helpful and accommodating. We all enjoyed the well stocked continental breakfast buffet. Would recommend this hotel to enjoy Blenheim and the Marlborough Sounds area.
Stayed 1 night in Jan 2024
Response from Carmel Horsley, General Manager on 30 Jan 2024
Dear HemantThank your for your review, and passing along your glowing feedback. We are so pleased to know that our team and the hotel facilities helped to enhance your visit to Marlborough. Thank you so much for taking the time to reach out to us. Warm wishesCarmel Horsley, General Manager

10/10 Excellent

Cullen

Stayed 1 night in Jan 2024
Response from Carmel Horsley, General Manager on 7 Apr 2024
Hello - thanks you for rating your stay with us so highly, it is great to hear from you. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Phil, Remuera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its very central and staff were very obliging
Stayed 1 night in Jan 2024
Response from Carmel Horsley, General Manager on 15 Jan 2024
Hi Phil - great to hear from you and we are so pleased you enjoyed your stay with us. Warm wishesCarmel Horsley, General Manager

8/10 Good

Ben

Stayed 2 nights in Jan 2024
Response from Carmel Horsley, General Manager on 15 Jan 2024
Thanks for rating your stay, we are pleased to see "4 out of 5".Kind regardsCarmel Horsley, General Manager

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well-maintained, with comfortable beds and a convenient location near the center of town. However, we were disappointed to find out that the pool was out of order for the duration of our stay, despite having booked specifically for this facility. Although we understand that these things happen, we would have appreciated being informed about the issue before checking in and paying. Given that we paid a premium for the hotel facility that we couldn’t use, a partial refund would have been appreciated. On the bright side, the spa and sauna were operational, and we enjoyed using them.
Stayed 2 nights in Jan 2024
Response from Carmel Horsley, General Manager on 9 Jan 2024
Hello JamesThank you for your feedback. My apologies that the pool pump went down at the worst possible time over the new year weekend/public holidays, meaning we had to keep the pool out of order for a few days while we got a replacement pump from our local suppliers. If you wish to contact me directly care of the hotel I can look into your booking regarding your request for a partial refund. We are pleased you otherwise enjoyed your stay.Warm wishesCarmel Horsley, General Manager.

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We chose the Scenic because of its location and the benefits for staying there. Our room was in very good order and tidy. The restaurant was run very well and the food was good. Breakfast was a buffet and was pretty standard for that type of set up. We will stay here again. Thanks.
Stayed 1 night in Dec 2023
Response from Carmel Horsley, General Manager on 4 Jan 2024
Thanks for your feedback Damien: great to read how much you enjoyed your stay with us recently. Really appreciate you taking the time to touch base.Warm regards,Carmel Horsley, General Manager

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when exploring Marlborough
Stayed 1 night in Jan 2024
Response from Carmel Horsley, General Manager on 4 Jan 2024
Thanks for taking the time to let us know your feedback, we are please that Scenic Hotel Marlborough was a good base for your time in the region.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Barbara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ordered 2 rooms for 4 people we had my Aunty who wheelchair dependant, perfect book in place to accommodate her ❤️loved how rooms weren’t to far apart, the beds were comfy, extremely loved the pool, spa and sauna, What would I change ? NOTHING ABSOLUTELY LOVE IT !!
Stayed 1 night in Dec 2023
Response from Carmel Horsley, General Manager on 4 Feb 2024
Hello BarbaraSo lovely to hear from you, and we are so pleased you enjoyed your say so much. It is great to hear that the facilities worked so well for you all. Warm wishesCarmel Horsley, General Manager

10/10 Excellent

Long

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Restaurant was good. Only concern was that the additional parking was at the church across from the hotel, which didnt seem very safe.
Response from Carmel Horsley, General Manager on 31 Dec 2023
Hello - thanks for your feedback. Apologies that the carpark was full on your visit: in addition overflow parking at the church there is parking on the street that is free and with no time limits: parking right at the front of the hotel is another option and within eye sight of our night manager. Lovely to know you otherwise enjoyed your stay with us. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Nikit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carmel Horsley, General Manager on 4 Feb 2024
Thanks for rating your stay "5 our of 5", we are so glad you had a good stay with us recently.Warm wishesCarmel Horsley, General Manager

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Helpful people, comfy bed, a nice room to spend the night.
Stayed 1 night in Dec 2023
Response from Carmel Horsley, General Manager on 31 Dec 2023
Thanks for your great feedback Hamish - we are so pleased the hotel and our team provided an enjoyable stay. Safe travels and warm wishes,Carmel Horsley, General Manager

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly helpful staff and received an upgrade. Close to town for easy access to restaurants
Stayed 5 nights in Dec 2023
Response from Carmel Horsley, General Manager on 27 Dec 2023
Thanks for your feedback Lee - lovely to heat from you.Warm wishesCarmel Horsley, General Manager

6/10 Okay

Sajag

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carmel Horsley, General Manager on 27 Dec 2023
Thank you for taking the time to rate your stay. Kind regardsCarmel Horsley, General Manager

8/10 Good

Andrew

Stayed 2 nights in Dec 2023
Response from Carmel Horsley, General Manager on 15 Jan 2024
Thank you for reviewing your recent stay - we are pleased you enjoyed it.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Margie

Stayed 2 nights in Nov 2023
Response from Carmel Horsley, General Manager on 30 Nov 2023
Thanks for rating your stay with us so highly - we appreciate that you took the time to do so. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hôtel to stay at. Convenient location
Stayed 3 nights in Nov 2023
Response from Carmel Horsley, General Manager on 7 Nov 2023
Greetings: thanks for your positive feedback, we are so pleased you enjoyed your stay with us,Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Oct 2023
Response from Carmel Horsley, General Manager on 11 Oct 2023
Hi Ken :-)Thanks for your feedback: we really appreciate you taking the time to reach out and let us know how much you enjoyed your stay with us.Warm wishes, Carmel Horsley, General Manager

10/10 Excellent

Mark, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller room but comfortable and aesthetically pleasing. Wifi, heating, refrigerator and microwave all worked well. Nice common areas ans friendly staff.
Stayed 2 nights in Sep 2023
Response from Carmel Horsley, General Manager on 8 Oct 2023
Thanks for your lovely feedback Mark, it is great to hear from you and we are so pleased you enjoyed your stay with us recently.Warm wishes, Carmel Horsley, General Manager

10/10 Excellent

Ralph

Stayed 2 nights in Oct 2023
Response from Carmel Horsley, General Manager on 5 Oct 2023
Hi Ralph - lovely to welcome you back to Marlborough again recently! Gad to hear you enjoyed your stay.Warm wishes,Carmel Horsley, General Manager

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here for 3 nights. Warm and clean rooms and so easy to walk everywhere. Disappointed to go to breakfast at 9.30am on the Sunday (breakfast was suppose to be available until 10am) to find buffet had been packed up, and chef grumbling and shouting at staff when they asked him to make something. Otherwise very accomodating staff allowing us to order in the bar just before they are due to close so we could finish a lovely evening. Highlight for me was the food at the restaurant- we dined twice during our stay, and invited guests. Food was delicious, well presented and would definitely recommend.
Stayed 3 nights in Sep 2023
Response from Carmel Horsley, General Manager on 27 Sept 2023
Hello Tracy.My apologies our breakfast team let you down on the Sunday morning: I will most definitely be following up with those team members to find out how that went wrong - but I am so sorry this impacted on your stay, and greatly appreciate you bringing this to my attention.With that one exception, I am pleased to hear you otherwise had a good stay with us and that the team looked after you well during your stay in Marlborough, with some yummy dinners. Wishing you safe travels for the rest of your journey.Warmest wishes, Carmel Horsley, General Manager

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Carmel Horsley, General Manager on 24 Sept 2023
Thanks for rating your stay 10 out of 10! We are so pleased you enjoyed your stay with us. Kindest regardsCarmel Horsley, General Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, comfortable room, clean with everything we needed. Staff really friendly and good food! Would definitely recommend.
Stayed 2 nights in Aug 2023
Response from Carmel Horsley, General Manager on 3 Sept 2023
Hi MichaelThank you so much for letting us know your lovely feedback: it is great to hear from you and we are so pleased you enjoyed your stay. Best wishesCarmel Horsley, General Manager.

10/10 Excellent

Kulvinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accomodation. Looking forward to stay with u again in future!! Thankyou for the birthday wish from your team really appreciated!
Stayed 1 night in Aug 2023
Response from Carmel Horsley, General Manager on 13 Aug 2023
Greetings: lovely to hear that you enjoyed your stay and celebrated the birthday well. Thank you for taking the time to let us know your feedback, much appreciated. Kind regardsCarmel Horsley, General Manager

8/10 Good

Adam

Business traveller
Liked: Amenities
I recently stayed at Scenic Hotel Marlborough and was happy with the experience. Everything was top-notch, from the warm and welcoming staff to the clean and comfortable rooms. The amenities were all I needed, and the location was convenient. I highly recommend Scenic Hotel Marlborough to anyone visiting the area, whether for business or pleasure.
Stayed 3 nights in Jul 2023
Response from Carmel Horsley, General Manager on 6 Aug 2023
Greetings! Thank you very much for your glowing feedback. We are so pleased to know that you enjoyed your stay with us and hope we do have the opportunity to welcome you back another time.Warm wishes,Carmel Horsley, General Manager

10/10 Excellent

Khalid

Stayed 1 night in Aug 2023
Response from Carmel Horsley, General Manager on 6 Aug 2023
Thanks for rating your stay 10 out of 10! We appreciate you taking the time to do so.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like coming home!
Every time we turn up to stay here, we are greeted as returning family. Asked for a firm mattress, and it was provided. Excellent service!
Stayed 1 night in Aug 2023
Response from Carmel Horsley, General Manager on 6 Aug 2023
Hello Caroline - lovely to hear from you and we are so pleased to read how much you enjoyed your stay. We look forward to seeing you another time. Warm wishesCarmel Horsley, General Manager

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Good central location. Easy walk to everything. Well presented and well maintained room. Full size seat at the base of the bed that can accommodate two large suitcases. Great shower too. Blockout blinds work well. Only a couple of minor negatives, could find recycling anywhere on the property, TV picture quality wasn't too good and finally the dining options looked great but appeared to be more for the business traveler. As a tourist it was a cheaper option to walk into town for a meal and a drink. Only minor things but would happily stay again. Reception staff were very helpful.
Stayed 1 night in May 2023
Response from Carmel Horsley, General Manager on 28 May 2023
Hello again AmandaThanks for your feedback, great to hear that you had a good stay. There is a second receptacle for recycling located in the drawer with the rubbish bin, although perhaps could be better "labelled". And I will get our maintenance team to check the TV in your room: thank you for bringing that to my attention. Thanks again for your lovely feedback.Kind regardsCarmel Horsley, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and attentive front desk, they allowed us to check in early. Comfortable room.
Stayed 1 night in May 2023
Response from Carmel Horsley, General Manager on 23 May 2023
Greetings: thanks for your positive review. Lovely to hear you enjoyed your stay with us recently. We hope we get the chance to welcome you back another time. Warm wishesCarmel Horsley, General Manager

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 2 nights in May 2023
Response from Carmel Horsley, General Manager on 14 May 2023
Hi TraceyThanks for your lovely feedback: we are so glad you enjoyed your recent stay with us. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2023
Response from Carmel Horsley, General Manager on 3 Apr 2023
Thanks for rating your stay with us as "10 out of 10"! We are so pleased that you enjoyed you stay with us, thanks for taking the time to rate your experience. Warmest wishes,Carmel Horsley, General Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Whistle stop Stay by Train
Nice comfortable stay for one night. Bed was a bit soft and sagged in the middle Otherwise the room was comfortable
Stayed 1 night in Mar 2023
Response from Carmel Horsley, General Manager on 23 Mar 2023
Hello Andrew - thanks for your feedback, lovely to know that you enjoyed your stay. I have noted which room your stayed in and we will check on that bed. My apologies and thank you for bringing it to my attention. Warm regardsCarmel Horsley, General Manager

10/10 Excellent

Jenny

Stayed 1 night in Mar 2023
Response from Carmel Horsley, General Manager on 27 Mar 2023
Hi JennyThanks for rating your stay as "10 out of 10"! We are so pleased you enjoyed your time with us. Warm wishes, Carmel Horsley, General Manager

10/10 Excellent

Steve

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Handy to town
Stayed 3 nights in Mar 2023
Response from Carmel Horsley, General Manager on 13 Mar 2023
Thanks for rating us "5 out of 5"! So glad you enjoyed your stay with us Steve. Warm wishes,Carmel Horsley, General Manager

8/10 Good

Karl, Port moody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a good location. The on site parking was nice as we were visiting the wineries. Easy walk to the local restaurants.
Stayed 3 nights in Feb 2023
Response from Carmel Horsley, General Manager on 7 Mar 2023
Thanks for your lovely feedback Karl - we are so glad that you enjoyed your stay with us recently. Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and helpful to my every need, whether it was a power cord or directions. The location adjacent to the CBD was great for walking to shopping and dining yet a quiet refuge.
Stayed 2 nights in Feb 2023
Response from Carmel Horsley, General Manager on 27 Feb 2023
Hi Peggy: we are so pleased you enjoyed your stay with us. Thanks for taking the time to let us know your feedback. Warmest wishes,Carmel Horsley, General Manager

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we encountered in Room 317 is the bed, although king size had a peak running down the centre line - felt like rolling down a small slope. Otherwise a great stay.
Stayed 1 night in Feb 2023
Response from Carmel Horsley, General Manager on 19 Feb 2023
Hi PeterThanks for the feedback - we shall check the mattress topper in that room, apologies. Lovely to know you otherwise enjoyed your stay with usWarm wishes,Carmel Horsley, General Manager

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Carmel Horsley, General Manager on 19 Feb 2023
Thanks for rating your stay Ricky: we are pleased you enjoyed your visit with us.Kind regardsCarmel Horsley, General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Carmel Horsley, General Manager on 13 Feb 2023
Thanks for rating us 10 out of 10! We are so glad you enjoyed your say with us Jennifer.Best wishesCarmel Horsley, General Manager.

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice to stretch out in after day out at festival
Stayed 1 night in Feb 2023
Response from Carmel Horsley, General Manager on 12 Feb 2023
Hi JaimeThanks for your feedback - great to hear you enjoyed your stay with us over the weekend. Warm wishes,Carmel Horsley, General Manager

8/10 Good

Dale

Stayed 1 night in Feb 2023
Response from Carmel Horsley, General Manager on 7 Mar 2023
Thanks for rating your stay - we are so glad you had a good experience.Warm wishesCarmel Horsley, General Manager.

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stsy
Comfortable Stay, room was fine and the staff very friendly
Stayed 1 night in Jan 2023
Response from Carmel Horsley, General Manager on 3 Feb 2023
Thanks for your positive feedback, Neil. Much appreciated. Kind regardsCarmel Horsley, General Manager

8/10 Good

Selina Forte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Carmel Horsley, General Manager on 7 Mar 2023
Thanks for rating your stay - we are so glad you had a good experience.Warm wishesCarmel Horsley, General Manager.

10/10 Excellent

Lucy

Stayed 2 nights in Jan 2023
Response from Todd H on 18 Jan 2023
Thank you for your review!

10/10 Excellent

Rachael

Stayed 1 night in Jan 2023
Response from Todd H on 18 Jan 2023
Thank you for your rating!