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"Excellent property, lovely staff and excellently positioned for what we wanted."

"Very nice hotel and staff …The breakfast is good"

"Great stay, exactly what we needed. Staff were super helpful "

"A small cozy hotel the staff were lovely and enjoyed the breakfast!"

"A hidden gem hidden in a dark sketchy place. However, once you get there, the lady at the front made me trust people again. She was so nice and helpful, spoke english, and offered advice on what not to do. It was a beautiful room and spacious. The breakfast was amazing! I would love to stay here again, should i return! Highly recommend "

"Nice and new"

"Just checked out today! Mercure Koln West Hotel exceeded my expectations. Front office staff had been precise and helpful arranging room on my request. Room and toilet are clean. Although bedsheet not change but can understand on reducing waste. On breakfast, nice cosy embience and F&B staff are hardworking and friendly. Food are great! Pls keep improving creative improvement to rooms, front office and F&B. "

"Great stay, Gym could be better but is sufficient "

"Todo excelente"

"Great location, would highly recommend!"

"Very nice service, clean and well made rooms, great breakfast! "

"It is a basic hotel but location is excellent . Right accross a Metro, lots of food options. Service is also very good. It is clean ans rhe rooms seem newly renovated. "

"ideal location"

"Nice location and friendly staff"

"Small room but very nice and extremely helpful and accommodating staff. "

"Check in took a long time and was very tedious. chose the hotel because breakfast was included but found out we had to pay extra for it. rooms are not soundproof. on the plus side, the hotel was clean and parking very convenient."

"Good service and great breakfast. We stayed in a apartment and it was spacious and comfortable. "

"Nice and quiet, clean and lovely breakfast"

"Great value, perfect for a short stay"

"It was perfect"