Family Hotels & Resorts in Black Rock from NZ$111

"Was a little disappointed by the all inclusive alcohol selection available but was ok. I would not select the all inclusive package and stick with breakfast only. There are alot of dining options within walking distance of the resort including Store Bay."

"My room was clean and tidy, the staff was friendly and welcoming. Love the options at the the breakfast buffet but the hotels infrastructure needs cleaning and upgrading. Terrible smell of the seaweed on the coastal shore was unbearable but overall I had a good experience though."

"I was really disappointed with my stay at this hotel. I arrived around 6 PM and almost everything was already closed, which was frustrating after a long day of traveling. The gift shop was supposed to open the next day, but it never did, leaving guests with no place to even grab basic necessities. The food was honestly terrible and the menu options were extremely limited. On top of that, most of the staff outside of the front desk were not helpful or welcoming at all. The front desk employees were the only positive part of the experience. What shocked me most was that I couldn’t even get a simple glass of water at the resort. There was no water provided in the room, and I actually had to leave the property just to buy water elsewhere. For a resort, that level of service is unacceptable. Overall, the experience did not match the expectations or price, and I would not stay here again."

"The beach, breakfast and the location"

"Clean room excellent staff property needs a little tlc and updating but the staff quality makes a difference "

"It was an okay stay. Wifi did not work so I had to leave the resort to actually work on my laptop. Not very many dining options except for the Waves restaurant. No telephone in my room. When asked at the front desk the agent said she did not know why. Property needs some updating. Once updated I might visit again."

"I had a great stay. The room was nice, the ceiling fan was much appreciated. With the sliding door open ac was not needed. The staff was very pleasant. Parking was no problem at all. Access to the beach was very easy and help ed to make the overall stay most enjoyable."

"My husband and I stayed for 10 nights. Absolutely enjoyed! Met a lot of nice people, from Trinidad and Tobago. We were there over Easter weekend, and school holidays. Oceanfront, all rooms! Location is the best, turtle beach. Saw a turtle dropping her eggs on the beach ! This is a 3*, but the staff definitely add a star. Shout out to Asst manager Jerome ( great guy), bar service Raul , Gabriel, Tennille! The gals at the grill, Nicole, Lakiesa, and Michem. Frederica’s cooking our eggs every morning! We will be back!"