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Coco Reef Resort and Spa

4.0 star property
Beachfront hotel with relaxing spa services
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Coco Reef Resort and Spa

Lobby
Exterior
Front of property
Minibar, in-room safe, iron/ironing board, free cots/infant beds
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reviews
7.0

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • On private beach
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
The price is NZ$1,120
Price available on 16/5/2024
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Room options

View all photos for Deluxe Room, Ocean View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, Ocean View, Ground Floor

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, Ocean View, Ground Floor

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

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Frequently asked questions

Does Coco Reef Resort and Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Coco Reef Resort and Spa?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Coco Reef Resort and Spa on 16 May 2024 start from NZ$1,120.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Coco Reef Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coco Reef Resort and Spa?

Self-parking is free at this property.

What time is check-in at Coco Reef Resort and Spa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Coco Reef Resort and Spa?

Checkout is at noon. Late checkout is available for USD 39 (subject to availability).

Does Coco Reef Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per person applies.

Are there all-inclusive benefits at Coco Reef Resort and Spa?

Some rate plans available at this property are all-inclusive.

Where is Coco Reef Resort and Spa located?

Located in Crown Point, this beachfront hotel is in the entertainment district and within a 10-minute walk of Swallows Beach and Store Bay. Pigeon Point Beach and Buccoo Reef are also within 1 mile (2 km).

Coco Reef Resort and Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 75 out of 389 reviews" "
Rating 8 - Good. 140 out of 389 reviews" "
Rating 6 - Okay. 95 out of 389 reviews" "
Rating 4 - Poor. 47 out of 389 reviews" "
Rating 2 - Terrible. 32 out of 389 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Sherwin

Liked: Cleanliness, staff & service, amenities
The good: - Great location and easy access to the main strip and proximity to airport. - Welcome drink at the resort was delicious. - Warm welcome and attendees were very hospitable on a daily basis. - Great breakfast (Variety of offerings and home cool selection). - Easy access to private beach and pool on the premises. - Adequate room and great views to the beach. - Clean resort and well kept scenery. The Bad: - Small TV in the room. - Outdated access to the rooms. The doors need to be upgraded with more modernize key card access. - Utensils in the room (spoons for the coffee) needs to be upgrade. - WiFi was offered but seems to work in the reception area and nearby surroundings. As soon as you walk to your room access was disconnected. - Better control of insects in the room (for example ants in the bathroom, and around bed area). There was an insecticide spray in the room when used kept the ants at bay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Leela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that I felt very safe with my family. The beach was lovely and my grandson absolutely loved everything and had the best time.
Stayed 2 nights in Mar 2024

8/10 Good

Derek

Travelled with family, Travelled with family and small children
Liked: Amenities
Our experience at Coco Reef Resort had its share of ups and downs. Despite booking two separate rooms through Expedia for my sister and my family, only her reservation was confirmed upon arrival. We were initially told there might not be room for us. Eventually, the hotel found a room for us but initially asked for payment greater than what was originally through Expedia - and that I would need to subsequently get a refund from Expedia. It took a couple of hours and some effort with an Expedia agent, but the issue was eventually resolved. Expedia sent the payment, and we got the room at the original price. I'd suggest booking directly with the hotel to avoid such complications in the future. However, throughout the crappy situation, the staff remained polite, although I would have preferred the problem to be handled more expeditiously. The hotel is quite dated, but our stay had many positive aspects. The resort's proximity to the airport was convenient, especially since we didn't have to worry about transporting car seats for the kids. The quality and variety of the food at the resort was excellent, and the beach area was simply stunning. The sandy shoreline was shaded by coconut trees, offering relief from the sun's heat. The calm waters of the lagoon-like beach were perfect for the kids, as there were no waves to contend with. Additionally, we appreciated the complimentary use of kayaks / paddle boards. Booking issues aside, we enjoyed our stay at Coco Reef Resort.
Stayed 3 nights in Mar 2024

8/10 Good

Peter

Liked: Cleanliness
Stayed 5 nights in Feb 2024

2/10 Terrible

Vondella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. You will get the Old Plantation Vibe. The matching floral prints ont the lap shades, bedspreads... will make you nauseous. This is the most DATED, old ran down property I have ever experienced. YOU CANNOT TAKE A SHOWER THE WATER PRESSURE IS SO LOW. You literally have to stand close to the wall and try and catch the drips of water coming from the shower. When you go to make complaints the front desk is apparently trained to say they are hearing these things for the first time. After I was told they have no idea about the shower, another guest came to the front desk and stated "You'll were supposed to move me since yesterday I have no water pressure in my shower". It smells like mold, the food is horrible. It was so bad we left prior to our departure date. We asked for some of our money back and they refused. Do yourself a favor do not visit this run down property. If you have any standards this is not the place to be. Let me make mention that although the workers appear to be working on a PLANTATION, the staff were mostly pleasant even working in such a horrible environment. Do yourself a favor do not go here. They need to take some money and update this hotel because it is ridiculous in 2024 they are still living in the early 1900's. Plantations are OVER.

6/10 Okay

Randy C

Travelled with partner
Liked: Staff & service
The beach was wonderful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kashish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was great but Mr. Mohammed the General manager was very rude and made us feel very unpleasant. Would only go back if he ever gets fired from there.

8/10 Good

Robert, Madison

Travelled with partner
I have been staying at Coco Reef for over a decade now. I have always loved the place, and have a good relationship with the staff. However the place is simply getting old and, more importantly, tired. They really need to do a refurbishment of the rooms and facilities. One only gets a single key for each room, which is quite inconvenient when there are two people staying in the room. The Television is positively ancient, the WiFi anywhere but in the lobby is unreliable and weak (They say that they only guarantee WiFi in the lobby! Really? In 2024?) and the restaurants have the same menu they did in 2008. The staff is always friendly and I enjoy the breakfast buffet every morning (included ont he room price), but otherwise almost never eat at the main restaurant, preferring to venture out onto the street and search for something to eat (lots of choices out there, and while it may seem a bit rough, it is actually quite safe and accommodating). The price of food at the main restaurant is quite high for the quality - I have never been on the all inclusive plan since the thought of being captive to the very limited choice does not appeal to me at all. There are much better restaurants all around, lower prices, better food, and, importantly, some variety. So, overall, I have a soft spot for Coco Reef, but unless they get a solid refresh in the next little while I will certainly start to look for other options. Having said that, if you need somewhere reliable and safe, stay here
Stayed 8 nights in Jan 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023