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Reviews of Quality Inn Bismarck

2.5 out of 5
Quality Inn Bismarck
1030 E Interstate Ave, Bismarck, ND

Reviews

8.0

Very good

Rating 10 - Excellent. 360 out of 915 reviews" "
Rating 8 - Good. 335 out of 915 reviews" "
Rating 6 - Okay. 103 out of 915 reviews" "
Rating 4 - Poor. 65 out of 915 reviews" "
Rating 2 - Terrible. 52 out of 915 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jaime

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
It was really noisy. People banging on the walls. We heard yelling a few times.
Stayed 1 night in May 2024

4/10 Poor

Jolene

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old dirty stained carpets, bedding had stains, heating units falling off the wall. Bathroom had dirty piles behind door, tubs and fixtures all old and grotty.
Stayed 1 night in May 2024

6/10 Okay

Greg

Liked: Staff & service
Room wasn’t cleaned very well
Stayed 1 night in May 2024

6/10 Okay

Michael L

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff at check in overloaded, long wait time. No wifi on 3rd floor (my room's location) Some desk staff were unhelpful. Will not stay a 2nd time.
Stayed 1 night in May 2024

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I came in I got there early about half-hour room wasn’t ready so no problem came back about 30 minutes later 3:15 room still wasn’t ready and had to wait another 30 minutes for a check in that was suppose to be at 3 and it was now 3:45. And the room didn’t have a queen size bed, ac didn’t work, people were noisy and loud late into the night.
Stayed 2 nights in May 2024

10/10 Excellent

Arae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is Always friendly and the place is very clean
Stayed 1 night in May 2024

10/10 Excellent

Arae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is Always friendly and the place is very clean
Stayed 1 night in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Ddc
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was pleasant, prompt and courteous. The clerk was very friendly and explained amenities.
Stayed 1 night in May 2024

8/10 Good

Aurora Jamileth Vargas

Stayed 2 nights in Apr 2024

4/10 Poor

Jarek

Business traveller, Travelled with partner
Disliked: Cleanliness
Doors were unlocked so crack heads kept coming in and out of the hotel
Stayed 2 nights in Apr 2024

8/10 Good

Sospeter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet neighborhood with alot of amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Miguel Alonso

Stayed 2 nights in Apr 2024

10/10 Excellent

Lawrence, McLaughlin

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2024

6/10 Okay

Arla

Liked: Staff & service
back entrance doors were run down and dirty. Dirty kleenix behind desk in room, door wouldn't close by itself unless you pushed it closed. Rooms are smaller and really small bathroom. Other than that, it was ok.
Stayed 1 night in Apr 2024

4/10 Poor

Shelby

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not very clean. We found a dirty sock in our room and there was what looked like, toenail clippings on the carpet. The floors did not seem to be very clean. The air conditioner did not work and it was very warm in the room. We opened the window, but it was very loud, as we were facing a busy road.
Stayed 1 night in Apr 2024

6/10 Okay

Kerstin

Travelled with family and small children
Disliked: Cleanliness
The pool area is wonderful. The overall condition and cleanliness is poor. We called for a cot and it came broken with a mattress that should have been thrown away. Called for toilet paper & was asked to come get it ourselves. Very quiet and we slept well. Appropriate price.
Stayed 3 nights in Apr 2024

6/10 Okay

Brian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Liked the REAL pool (with a deep end, and stepped entry), as well as the large hot tub; a second, smaller hot tub had no timer or "jets". Breakfast was well-organized, typical Quality inn fare. Room temperature was hard to control. My wife and I both heard an annoying 'beep' coming from the wall on my side of the bed that went on most of the first two nights. Staff inexplicably gave my wife the runaround when she asked for towels at the pool (there were NONE). NOTE: this building is like a maze designed by descendants of Franz Kafka and MC Escher, so they should give everyone a building floor plan at check-in. [Even after four days we had trouble remembering which stairwell went where. The floor plan they did provide us with was not well done.] First room they assigned us to had a broken office chair, and a towel rack that came off in my wife's hand. Our replacement room was assigned expeditiously, but there were still maintenance issues with it - e.g., bathroom fan that sounded like a propjet, sink with a broken faucet. Bottom line: this facility IGNORES regular maintenance tasks.
Stayed 4 nights in Mar 2024

10/10 Excellent

Greg, Sherwood Park

Travelled with family
Liked: Staff & service
Staying one night...place is adequate.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Mar 2024

2/10 Terrible

Dana

Travelled with family
Disliked: Staff & service, property conditions & facilities
Booked room wasn’t available. Room we were put with pull out couch was full of chips crumbs and cheese.
Stayed 1 night in Mar 2024

2/10 Terrible

Allison

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dated and dirty. Stains everywhere on the room carpet. Bed linens didn’t even fit mattress properly. Mattress very very old and stained. Hallways look like they haven’t been vacuumed in months. The front desk staff were polite and friendly.
Stayed 1 night in Mar 2024

6/10 Okay

LeAnn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tatiana, SACRAMENTO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the property team stays on top of handling any pool and spa issues too. The lounge has a full bar and they are working on a drink menu! . We very much enjoyed our stay
Stayed 1 night in Feb 2024

6/10 Okay

Annie

Stayed 1 night in Feb 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean. Some areas were dated.
Stayed 1 night in Feb 2024

2/10 Terrible

LeeLa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip-off
Cleanliness was okay, not great but somewhat acceptable. However I noticed that they charged me $250 instead of the rate that I agreed to. They gave me a smoking room it had Burns in the carpets on the chairs and on the back of the door it said check out at noon. But the next morning they said check out was at 11:00 and since we were having car trouble they said don't worry about it and we checked out at noon. Very disappointed in this quality inn in Bismarck North Dakota.
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only good thing about this whole stay was Clif the guy that checked us in. The first room was dirty so they moved us to another room. That room had stains on the lamp, carpet, and there was food crumbs on the tables and furniture. There was a ton of dog hair in the chair. I dont know why this hotel has a good rating. The only thing good about it is it is cheap.
Stayed 1 night in Feb 2024

8/10 Good

Jicole

Liked: Staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

richard

2nd rate motel. Dogs barking . Toilet running, tv wouldn’t change channels. Had to switch rooms. Won’t ever stay there again! 4 dogs in one room really!!!
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was filthy, window to the outside was wide open when we checked in, on the ground level, crumbs in the beds, stains on the bedding. The pool was nice but was always out of towels and was dirty around it due to birthday parties I believe. Our room phone did not work so we could not call the front desk for any reason.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at this hotel are exceptional.
Stayed 1 night in Feb 2024

6/10 Okay

victoria L.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was friendly and helpful. The breakfast was typical and compared to the rest of the facility, the dining area was clean and well maintained. Hot tub jets didn’t work. Cleanliness is the biggest downfall. Our nightstand had sticky stuff all over it, floors in the facility not vacuumed. If you need a cheap night stay, it’ll do.
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt check into the hotel and they didnt call to see or what was going on why i didnt check in
Stayed 2 nights in Jan 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

tamra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Morley

Disliked: Cleanliness, property conditions & facilities
Cigarette butts in hallway. Our room smelled like feces. Do not stay here!
Stayed 1 night in Jan 2024

6/10 Okay

laura

Travelled with pets
Liked: Staff & service
Soda machines did not work. No toiletries in my room. Carpet stained and damaged from pets. Chair dirty. Toilet seat needs replaced. Tv way too small to enjoy from the bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very confortable, lounge and free drinks tickets were great. Breakfast was good.
Stayed 1 night in Jan 2024

8/10 Good

Kami, Saint Cloud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like 1st floor room being next to pool because when I wanted to go to sleep there was lots of noise in pool area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Cathy

Travelled with family
Overnight stay.
The room was clean but the top sheet had some yuck on it. It was at the foot of the bed. Otherwise comfortable.
Stayed 1 night in Jan 2024

6/10 Okay

Nicole

Liked: Staff & service
No towels in the pool
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was clean. I forgot my tooth brush. I called hotel reception they told me they have a cabinet of complimentary stuff if anyone needs. So that was convenient as well as the customer service being on point Thank you for a wonderful stay.
Stayed 1 night in Jan 2024

8/10 Good

kyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The stay was good staff was very friendly! Had a good time
Stayed 1 night in Jan 2024

2/10 Terrible

Lakin

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged more then they said
Stayed 2 nights in Jan 2024

8/10 Good

Diane

Travelled with family
Was good
Stayed 1 night in Jan 2024