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"Friendly and helpful"

"The room is very clean and very nice. The breakfast is wonderful and has a huge variety of food. The staff does the bare minimum and don’t expect Michelin key behavior. The pool area and changing rooms had no towels. No one there to help. Called room service several times and nothing showed up. The main restaurant was closed 3 out of 4 nights and the back up restaurant was not busy, and still couldn’t accommodate basic things like cocktails or controlling coughing children from touching other peoples tables "

"Modern and clean. Super breakfast. Good value for money. Short walk from Railway station. City centre location. Only downside: no English speaking TV News channel available."

"We enjoyed our stay and the location was great. The lounge/restaurant area was a lovely space to relax by the fire and have something to eat and drink. The rooms were nice but could do with some extra features like somewhere to put the suitcase and some better lighting (it was too dark). We also found very limited bathroom amenities for a hotel of this standard. For example a one product "does everything" which I find is more of a 3 star hotel feature. "

"Beautiful resort in a lovely town. Helpful staff and fantastic food. Didn’t want to leave"

"Yes "

"Wonderful everything! Highly recommend!!"

"Staff excellent. Pillows in room poor quality "

"We stayed at this hotel as part of our driving trip to Europe . The reception is abit weird to find with us walking through the kitchen walkthrough area . Staff were pleasant booking us in . Our room was on the first floor and the room was very pleasant with modern decor and furnishings . Not sure I’m a fan on the low wooden beds as great for hitting your shins on . The bathroom whilst clean was dated and out of keeping with the room decor . The shower was over the bath . We decided to eat at the hotel and this was a real highlight as the food was fabulous although the chap in charge needs to smile more and be more friendly in people enquire if they have a English menu rather than a curt no . We managed to work it out with Google translate . As much as the meal itself was great it was spoiled for me however by the prevalence of mosquitoes that despite my spray still managed to bite me. I guess this was due to the hotel being by a lake . Breakfast was great and both the lady running this and the 2 young cleaners we spoke to were very friendly . For me the mosquitoes was a big issue as I react badly to them so I probably wouldn’t return . "