Dear Robert,Thank you for taking the time to share your recent experience with us.It is trully delightful to hear from you that our beloved hotel and the service provided by our staff met your expectations. It has been a pleasure to take care of you during your visit. We look forward to having the opportunity to welcome you back when you are next visiting Getxo.Kind regards,Javier López Experience ManagerPetit Palace Tamarises

Dear GuestThank you very much for taking the time to share your impressions following your stay at Petit Palace Tamarises.We are delighted that you enjoyed your stay, and I am very proud to read your compliments regarding the service from our teams. I will not miss sharing your kind words to them.Your satisfaction is the best reward for them.We are looking forward to the opportunity of welcoming you again soon,Best WishesKarmele AbarrateguiHostPetit Palace Tamarises

Dear JillThank you very much for having chosen the Petit Palace Tamarises for you stay, and thank you for sharing your wonderful feedback with us.We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Indeed, as your satisfaction is our number one priority, we feel proud that you had a great time among us.We look forward to welcoming you again and offering you other outstanding experiences.Best regards,Karmele AbarrateguiHost Petit Palace Tamarises

Dear Robert:Thank you very much for your recent stay at the Petit Palace Tamarises, and for taking some of your valuable time to share your experience with us.We appreciate reading that the Petit Palace Tamarises y was of your liking, and that you found the location of our hotel very convenient.We do hope to have the opportunity to welcome you back to our hotel soonBest regardsBibiana BouzonGuest ServicePetit Palace Tamarises

Dear Guest,Thank you very much for taking the time to review your stay with us at Petit Palace Tamarises.We are very happy to know that you had a wonderful stay with us.Most importantly, I am very proud to read about our team's commitment for making our guests stay a Magnifique experience.Your satisfaction is our best motivation.We can't wait to welcome you again,Best regards,Karmele AbarrateguiHostPetit Palace Tamarises

Dear TiraWe greatly appreciate you taking the time to provide such a wonderful feedback on Orbitz.I am delighted to read that you had a wonderful time in Getxo and at the Petit Palace Tamarises.Your compliments have been shared with the entire team as your satisfaction is a great source of motivation and encouragement for all our team.It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience.Sincerely yoursKarmele AbarrateguiHostPetit Palace Tamarises

Dear Charles,Thank you very much indeed for taking the time to review your stay with us at Petit Palace Tamarises on Expedia.We always endeavour our best to make sure our guests have the best experience while staying with us and it is a great reward to read that for you, it was a "beautiful stay."I have already shared your kind comments with team and they were also thrilled and touched We hope to have the pleasure of seeing you again soon.Yours sincerely,Karmele AbarrateguiHostPetit Palace Tamarises

Dear GuestWe very much appreciate your comments regarding your stay at the Petit Palace Tamarises.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Karmele AbarrateguiHostPetit Palace Tamarises

Dear Marguerite, First of all, I would like to thank you for choosing Petit Palace for your recent trip to Getxo and for taking a few minutes of your time to rate your stay at our hotel. We are very pleased that you enjoyed your stay at Petit Palace Tamarises. Thank you for your excellent ratings, which I will gladly share with my team, and which will undoubtedly fill them with pride. I am glad to know that your stay with us has been a "10" and the treatment of our staff has lived up to your expectations. It is a pleasure for the entire Petit Palace Tamarises team to receive these signs of affection from our guests. Every day, our staff works with the main motivation of making happy those who, like you, place their trust in us and there is no greater satisfaction than knowing that we have achieved it. Again, thank you very much for your comments and on behalf of the entire team of Petit Palace Tamarises will be a pleasure to welcome you back to our hotel. Best regards, Ekaitz Martinez Guest Service Petit Palace Tamarises

Dear Liset, First of all, I would like to thank you for choosing Petit Palace for your recent trip to Getxo and for taking a few minutes of your time to rate your stay at our hotel. We are very pleased that you enjoyed your stay with us and our location, and we would like to thank you for your excellent ratings. It is a pleasure for the entire Petit Palace Tamarises team to receive these signs of affection from our guests. Every day, our staff works with the main motivation of making happy those who, like you, place their trust in us and there is no greater satisfaction than knowing that we have achieved it. Again, thank you very much for your comments and on behalf of the entire team of Petit Palace Tamarises will be a pleasure to welcome you back to our hotel. Best regards, Ekaitz Martinez Guest Service Petit Palace Tamarises

Dear Patricia, First of all, I would like to thank you for choosing Petit Palace for your recent trip to Getxo and also for taking a few minutes of your time to rate your stay at our hotel. We are very happy that you enjoyed your stay with us and our location, and we want to thank you for your excellent ratings. We are deeply sorry for the incident that you have brought us in reference to the smell. Of course, we have reported it to our maintenance team for immediate review and resolution. We apologize for any inconvenience this may have caused you. We take good note of your suggestions for improvement. We are sorry for the inconvenience caused, however, do not doubt that your comments will allow us to consider actions to continue improving both our service and our facilities. Once again, thank you very much for your comments and on behalf of the entire Petit Palace Tamarises team, it will be a pleasure to welcome you back to our hotel. Receive a cordial greeting, Ekaitz Martinez Guest Service Petit Palace Tamarises

Apreciado Miguel Muchísimas gracias por emplear unos minutos de su tiempo en compartir su experiencia vivida en nuestro hotel Petit Palace Tamarises. Miguel, para todo el equipo de Petit Palace Tamarises, ha sido un verdadero placer recibirle en esta su casa ya en Getxo y sus valoraciones son el mejor regalo para todos nosotros. De nuevo Migue, le damos las gracias por su excelente valoración y esperamos recibirle muy pronto. Atentamente Karmele Abarrategui Host Petit Palace Tamarises

Dear Olga, Thank you for taking the time to share your feedback with us, and for sending us your reviews of your recent stay at the Petit Palace Tamarises. We are truly delighted to see that you enjoyed the time with us. It is magnificent to read your positive feedback regarding the location of our hotel, the service provided by our staff and the quality of our breakfast buffet. More than happy to read that you were pleased with it. Your comments that the staff were very helpful and kind are most appreciated. I will be sure to share this lovely feedback with the team as your positive words provide great motivation for them. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back in the very near future. Yours sincerely, Ekaitz Martínez Guest Service Petit Palace Tamarises

Estimado Tomas, En primer lugar, queremos darle las gracias por confiar en Petit Palace Tamarises y emplear unos minutos de su tiempo en compartir su experiencia con nosotros. Tomas, estamos encantados de que disfrutara plenamente de su estancia con nosotros y todo el equipo le gradece de todo corazón su reconocimiento. De nuevo Tomas, muchas gracias por su recomendación y valoración y esperamos su pronta visita. Karmele Abarrategui Host Petit Palace Tamarises

Dear Anthony, We appreciate you taking the time to write a review on this stay while you were our guest. We are delighted to note that you found the service and facilities to your satisfaction . Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation on this occasion. We look forward to welcoming you back to the Petit Palace Tamarises the near future. Sincerely, Karmele Abarrategui Host Petit Palace Tamarises

Dear Karen, First of all, thank you for taking the time to share with us your opinion about your stay at the Petit Palace Tamarises. We appreciate your kind words regarding the attention given to you by the hotel staff and I am glad that we were able to contribute to making your stay more pleasant. We are very happy that you enjoyed your stay with us and our location, and we want to thank you for your excellent ratings. Once again, thank you very much for your comments and on behalf of the entire Petit Palace Tamarises team, it will be a pleasure to welcome you back to our hotel. Receive a cordial greeting, Ekaitz Martinez Guest Service Petit Palace Tamarises

Estimado Martin, En primer lugar, me gustaría darle las gracias por elegir Petit Palace para su reciente viaje a Getxo y por emplear además unos minutos de su tiempo en valorar su estancia en nuestro hotel. Nos alegra enormemente que haya disfrutado de su estancia en Petit Palace Tamarises. Gracias por sus excelentes valoraciones, que con mucho gusto compartiré con mi equipo, y que sin duda, les llenará de orgullo. Para todo el equipo del Petit Palace Tamarises es un placer recibir estas muestras de cariño por parte de nuestros clientes. Cada día, nuestro personal trabaja con la principal motivación de hacer felices a los que como usted, depositan su confianza en nosotros y no hay mayor satisfacción que el saber que lo hemos logrado. De nuevo, muchísimas gracias por sus comentarios y en nombre de todo el equipo de Petit Palace Tamarises será un placer darle nuevamente la bienvenida a nuestro hotel. Reciba un cordial saludo, Ekaitz Martínez Guest Service Petit Palace Tamarises

Dear Jose Thank you for taking time in sharing your comment and score following your recent stay at Petit Palace Tamarises. Jose, It was a pleasure having you as our guest! It is great to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We are all looking forward to welcome you back in the hopefully near future! Warm regards, Karmele Abarrategui Host Petit Palace Tamarises

Dear Guest, Thank you very much for choosing Petit Palace Tamarises on occasion of your trip to beautiful Getxo and sharing your opinion with us afterwards. We are truly delighted to see that you enjoyed the time with us. It is magnificent to read your positive feedback regarding the location of our hotel. We truly regret that you found it difficult when reaching the Brittany Ferries deck. We look forward to having the opportunity to welcome you back when you are next visiting Getxo Sincerely, Helena Álvarez Experience Manager Petit Palace Tamarises

Dear Jaime, Thank you very much for posting such positive feedback regarding your recent stay with us at the Petit Palace Tamarises Jaime. We thank you Jaime for your kind words regarding the attention you received from the hotel staff and I am glad that we were able to contribute to making your stay more pleasant. We are very pleased Jaime that you enjoyed your stay with us and our location. Again, thank you very much for your comments and on behalf of the entire Petit Palace Tamarises team it will be a pleasure to welcome you back to our hotel Jaime. Yours sincerely, Ekaitz Martínez Guest Service Petit Palace Tamarises

Dear Guest, Thank you very much for choosing Petit Palace Tamarises on occasion of your trip to beautiful Getxo and sharing your opinion with us afterwards. We truly regret that we could not live up to your expectations and we are sad to learn about the left impression of our hotel. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours sincerely, Helena Álvarez Experience Manager Petit Palace Tamarises

Dear Joel, First of all thank you for choose Petit Palace Tamarisesfor your stay in getxo, and also for share your experience with other guest. Joel Please let me thank you for your kinds words and ratings, all the satff of Petit palace Tamarises works really har to offer the best service, and our locatión is one of the most positively point for most of our guest. Just for finish Joel we hope we will see you again at Petit palace Tamrises,and thank you for your ratings, that make us to improve all our services. Best Regards Rosa Guest Service

Dear Guest, Thank you for staying with us ad for sharing your feedback. It is always a pleasure to receive positive feedback. Thank you for highlighting that our team members were helpful and friendly and that they assisted you throughout your stay. Once again, many thanks you for recommending us and we hope we will be able to welcome you in the not too distant future. Best Wishes, Karmele Abarrategui Host Petit Palace Tamarises

Dear Anne, We thank you very much for your time to write us a kind review on Hotels.com I am absolutely delighted that this recent stay has met your expectations. Guest satisfaction is one of the best rewards that we can hope for and a great source of motivation. It is thanks to reviews like yours that we are always motivated to improve the level of services we provide for our guests. I sincerely hope that thanks to this great experience we will have the pleasure of welcoming you in Petit Palace Tamarises again very soon. Kind Regards, Karmele Abarrategui Host Petit Palace Tamarises

Dear guest, Thank you very much indeed for choosing to stay with us and taking some of your valuable time to write a review afterwards. We are glad to learn that you liked the location of the Petit Palace Tamarises Hotel and its wonderful emplacement in front of the sea , close to many Restaurants and bars. Thanks a lot for your compliments regarding the facilities of your nice and confortable guestroom. All the matresses were renovated 2 years ago. We are also more than pleased to read that we could delight you with our Buffet Breakfast variety. Do not doubt We will share your kind words with the Whole Team at the Reception and Buffet áreas. We really hope to have the chance of welcoming you back in the near future, to provide you a new memorable experience. Warmest regards, Sonia Luengo Experience Mger Petit Palace Tamarises

Estimado huésped, En primer lugar, déjeme agradecerle el tiempo empleado en compartir su experiencia en Expedia. Lamentamos no haber estado a la altura de sus expectativas y seguiremos trabajando para mejorar y poder lograr la máxima satisfacción de nuestros huéspedes. Para futuras ocasiones no dude en contactar con recepción para trasladarnos sus preferencias y necesidades para que así podamos personalizar su estancia. Agradecemos su contribución a nuestra mejora y la confianza depositada en nosotros. Reciba un cordial saludo, Cristina Guest service

Dear David, Thank you for taking your time share your experience al Petit Palace Tamarises through hotels.com We are delighted to note that your stay in our property was magnificent, and especially key highlights being the Hotel location and our staff delivering to their utmost best. We look forward to welcoming you back in the nearest future. Sincerely yours, Karmele Abarrategui Host Petit Palace Tamarises

Dear Guest, Thank you very much for sparing the time and sharing your comment at expedia.com. We are very happy that your entire stay with us was both pleansat and enjoyable. We will pass all what you mentioned to our concerned team who will excel more efforts for service excellence. Looking forward to welcoming you back at your soonest for another unforgettable stay. Sincerely. Karmele Abarrategui Host Petit Palace Tamarises

Dear Guest, We thank you for sharing your experience following your stay at the Petit Palace Tamarises. We do appreciate your time. I am pleased that like many other guests you enjoyed the wonderful views from the hotel and you found our location to be great. We hope to have the pleasure to welcome you back in a near future. Best regards, Karmele Abarrategui Host Petit Palace Tamarises

Dear Maialen, On behalf of Petit Palace Tamarises I would like to thank you for taking the time to share your experience with us and for giving us such high rating.! I am really pleased that you had a memorable stay with us and that you were looked after through from your arrival to your departure. I will share your amazing feedback with my team. It is also great to hear that you enjoyed your breakfast experience with us. Thank you very much for recommending us, it was our pleasure to host you and we hope to welcome you back soon. My Best Regards, Karmele Abarrategui Host Petit Palace Tamarises

Dear guest, Thank you very much for writing your review after your recent stay with us, and sharing it with the Hotels.com Community. It is delightful to learn that our facilities and seaside location were up to your expectations. Our Team aims to provide the best possible service to our guests, so we are pleased to read that the service was fully satisfactory. . Your ratings, will help many travellers to trust in our service. We hope to have the chance to welcome you back in the very near future. Warmest regards, Sonia Luengo Experience Mger. Petit Palace Tamarises

Dear Laura I would like to thank you for taking the time to complete this wonderful review following your stay with us. I am really pleased that you had a positive experience and I am delighted that you enjoyed your stay . We are always happy to welcome all members of the family (especially the four-legged ones). Laura, the team have been made aware of your kind words. We are so pleased that you enjoyed everything about your stay and my team and I truly do look forward to having the pleasure of welcoming you back to the hotel again. Best wishes Karmele Abarrategui Host Petit Palace Tamarises

Dear Aidan, Thank you for choosing to stay with us . I am absolutely delighted that you enjoyed your stay in our hotel. I am thrilled that you found Maria to be welcoming and attentive and that she looked after you during your visit. Once again Aidan,thank you very much for staying at our hotel and sharing your positive feedback. We hope we will be able to welcome you again in the near future. Best Wishes, Karmele Abarrategui Host Petit Palace Tamarises

Dear Kerry, Thank you very much for writing your review after your recent stay with us, and sharing it with the Expedia Community. It is delightful to learn that our facilities and seaside location were up to your expectations on the same time of yoour arrival. Our Team aims to provide the best possible service to our guests, so we are pleased to read that the service was enough satisfactory when we could ffer to you an informal breakfast at your early departure to get your flight . Your comments about the special deal of the reception Team, and quality of room service, will be shared with the whole team of course , thanks a lot for your kind words. We hope Kerry to have the chance to welcome you back in the very near future and have the chance to show you the taste of a plenty and healthy Buffet breakfast overlooking the Sea. Warmest regards, Sonia Luengo Front desk Mger. Petit Palace Tamarises

Dear IAN, I would like to offer my sincerest gratitude for taking your precious time and leaving such a positive feedback to us. It gives us an absolute pleasure to see that you enjoyed your stay with us. Your comments that the staff were very helpful and kind are most appreciated. I am very pleased that you found our service second to none, attentive, friendly and informed - ultimately making your experience all the more enjoyable. We pride ourselves on our personalized service, so it is always brilliant to see that you feel we far exceeded your expectations I will be sure Ian to share this lovely feedback with the team as your positive words regarding our plenty and delicious Breakfast Buffet and the cleaning quality, it will provide great motivation for them. We look forward to having the opportunity to welcome you back when you are next visiting Getxo, Kind regards. Sonia Luengo Front desk Mger. Petit Palace Tamarises

Dear Chris, It was our pleasure to be able to welcome you to Petit Palace Tamarises , thank you very much for choosing to stay with us. We take pride in offering warm hospitality to all our guests and we are delighted that you enjoyed your time with us, and thank you for highlighting the confy rooms and beautiful location next to the Sea. Your words will be really useful for future travellers. It is wonderful to know that you have enjoyed a great experience and we look forward to the opportunity and pleasure of welcoming you back in the near future. Best wishes Sonia Luengo Front desk Mger Petit Palace Tamarises

Dear Shawn, Thank you for posting a review of your recent stay at the Petit Palace Tamarises. It was a pleasure to know that you find our location, service and facilities to your satisfaction . We truly appreciate your complimentary remarks and all team members have been given visibility of your wonderful review. We trust that we will have another opportunity to welcome you back to the Petit Palace Tamarises in the near future. My Best Regards, Karmele Abarrategui General Manager Petit Palace Tamarises

Dear Sue, Thanks for taking the time to write such a comprehensive review of your experience with us. It is most helpful to us as we continue to strive to understand our guest experiences from your perspective! Please do accept my apologies for the discomfort you experienced with the noise coming from the restaurant next to the hotel. It is disappointing when some restaurants do not respect our other guests. At the Petit Palace we do have a "zero tolerance policy" for noise and disruption and our teams are continually working to minimize noise and disruption. We do recognize that this is an area of improvement for our property- Thanks again for bringing your experience to our attention! We hope that you will give us another opportunity in the near future to display our level of services & personal attendance for what we are normally acknowledged and which is our strength. Sincerely . Karmele Abarrategui General Manager Petit Palace Tamarises

Dear Andrew, Thank you for taking the time to share your feedback with us, and for sending us your review following your recent stay at the Petit Palace Tamarises. I will personally convey your excellent ratings regarding the staff deal to the whole team. Please, let me thank on mine & their behalf for your words about your stay at the hotel and the received treatment. We do appreciate Andrew your nice comments regarding the excellent views from your confort guestroom and our delicious Breakfast plenty of home made product. The maintenance Dpt will check the a-c of your room in order to avoid more inconveniences in the near future . We really hope Andrew to have the chance to welcome you back to our hotel soon. Warmest regards. Sonia Luengo Front desk Mger. Petit Palace Tamarises .

Dear guest, Thank you for your recent review on hotels.com following your stay at Petit Palace Tamarises. I am delighted to read that you had a wonderful stay with us, and that you enjoyed the hotel facilities and seaside location. I am also glad that you were pleased with the service provided by our team member and the confort of our facilities. Please be assured I will share your feedback with the whole staff, for their recognition and proud. With great pleasure we would love to host you again, hopefully very soon! Warm Regards. Sonia Luengo. Front desk Mger. Petit Palace Tamarises

Dear Donald, Thank you very much for writing your review after your recent stay with us, and sharing it with the hotels.com Community. It is delightful to learn that our facilities and amazing location in the sea side were up to your expectations. Our Team aims to provide the best possible service to our guests, so we are pleased to read that the service was fully satisfactory. . Your comments Donald, about our confy rooms, and Parking and Restaurante facilities, will help many travelers who are planning to visit Getxo. We hope to have the chance to welcome you back in the very near future. Warmest regards, Sonia Luengo Front desk Mger. Petit Palace Tamarises

Cher Thomas, Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions relatives à votre récent séjour au Petit Palace Tamarises. Nous sommes très heureux que votre séjour se soit bien passé. Il nous plait de constater Thomas qu´en lignes générales nos valores differencielles quant a l´emplacement,sur la mer, et le contact aimable de notre personel aient pu vous offrir une plus grande satisfaction durant votre séjour . Notre exigence est maximale et grâce a vos impressions nous pouvons détecter plus facilement ces points qu´ils nous doient d`ameliorer. Nous espérons avoir l´occasion de les recevoir de nouveau lors de votre prochaine visite dans notre ville et ainsi notre equipe pouvoir faire de votre séjour un momento inoubliable. Merçi beaucoup pour votre participation et excelente évaluation, Salutations distinguées. Sonia Luengo Reception Chief

Dear Mervin, Thank you very much for your recent stay and for spending some days at the Petit Palace Tamarises. We are truly delighted to see that you enjoyed the time with us and that our guest room, fulfilled your expectations. Thank you also for your positive comment about the excellent location along the beach, nive views, and the special friendly deal of the TEAM the Recepction desk. He will be more than happy to share your compliments regarding the quality of breakfast with our Chefs. We hope Mervin to have the chance to welcome you back to our hotel soon. Best regards, Sonia Luengo Front desk Mger. Petit Palace Tamarises

Dear Howard Thank you very much for your kind review of your time at Petit Palace Tamarises. We are delighted to read that you had enjoyed your stay. It is always a pleasure to read such positive reviews, especially when it is about one of our team members. I will be sure to pass on my thanks to them. We do look forward to welcoming you back to the Hotel again in the not too distant future. Yours sincerely

Dear Andrew, Thank you for taking the time to write a lovely review following your recent stay with us. It was great to read that you found the hotel to be a convenient location for your trip; the hotel is indeed ideally situated. Andrew, thank you for your positive ratings regarding our services, cleaning quality and friendly Team, they are very focused on providing an excellent experience for our guests. Thank you again for your positive feedback and we all look forward to welcoming you back to the Petit Palace Tamarises again soon. Warmest regards. Sonia Luengo Front desk Mger. Petit Palace Tamarises .

Dear George First of all, thank you for choosing to stay at Petit Palace Tamarises Hotel and for taking some of your valuable time to write such an excellent review on Hotels.com It is delightful to learn that your stay among us met and exceeded your expectations. We appreciate your nice comments about our hotel and its confort, as well as, about our breakfast buffet and the amazing location overlooking de Sea. Rest assured George will forward to the whole that we will share your kind words and honest feedback.with the whole Team for their great motivation. We are looking forward to welcoming you back in the not too distant future. Best regards from beautiful Getxo. Sonia Luengo Front desk Mger. Petit Palace Tamarises

Dear guest First of all, we would like to thank you very much for taking some of your valuable time to evaluate our product and services after your recent stay. We are delighted to read that you were surprised with the friendly deal o our Team and our quality of cleaning service.. It is always our goal to make our guests feel comfortable among us and that they receive the best service possible. We regret Cheryl if you felt smell of cigarette. All the areas in the Hotel are non smoking zone . We have taken note of your comments and are very grateful to receive your feedback, as it is an important tool that helps us improve. Be certain we will share your honest review with the Hosekeeping Managers. Once again, thank you for your time and we would be more than glad to welcome you back in the near future. Best regards. Sonia Luengo Front desk Mger Petit Palace Tamarises

Dear George, Thank you so much for having chosen our hotel for your recent stay in Getxo, and for taking the time to post a review afterwards on Hotels.com. We are more than glad to learn that you enjoyed your stay and that we met your expectations in all aspects. Also, it is delightful to read that you enjoyed your guest room and its views, as well as our convenient location and our breakfast offer. As you mention, we are a pet friendly hotel, and our aim is that they do also enjoy their experience with us. Furthermore, thank you very much for your compliments towards our staff. Rest assured that we will pass on your comments to our team and thank you once again for your motivating feedback. We hope to have the opportunity to welcome you back to our hotel soon. Best regards, Helena Alvarez Jefe de Recepcion Petit Palace Tamarises

Dear Peter, First of all, we would like to thank you very much for choosing to stay with us and writing such a great review about our product and services afterwards. It is delightful to receive such a positive feedback from one of our guests. We will share your compliments with our staff, who will be pleased to learn that the service provided met and exceeded your expectations. It is wonderful to read that you found our location convenient, that your room was very comfortable and that our cleaning standards met and exceeded your expectations. Peter, once again, we are very thankful to receive your review and look forward to welcoming you very soon. Warm regards, Helena Alvarez Front Office Manager Petit Palace Tamarises

Dear Stephen, We would like to thank you for choosing Petit Palace Tamarises for your recent stay in Getxo, and for taking the time to share this wonderful feedback with all the Expedia users. We are sorry in this occasion you were not able to enjoy of one of superior rooms with balcony & views to the sea. We do offer different room cathegories, all of them available online. We have taken good note of your comment regarding the scrambled eggs at our breakfast buffet. Your opinion is the best source of information for us in order to improve every area. We are really sorry for any inconvenience caused, and at the same time glad we were able to react correctly not charging you for the service. Thank you for your kind words about our staff and service. Certainly, we will forward your compliments to the rest of our team. It would be a great pleasure for us to welcoming you back again. With kindest regards, Helena Alvarez Front Office Manager Petit Palace Tamarises