Big C Supercenter Tours and Activities

Absolutely incredible room and private pool patio. Staff was so helpful and kind!

Absolutely gorgeous and a great stay. Pros: Newer, reserved clean beach, pool in room, spacious, quiet, safety, helpful staff Cons: Mainland access, very slow service at beach cafe (except Tony Da, he was awesome), housekeeping oversights We were upgraded upon arrival from ocean view villa to the horizon view and that’s got to be the best villa. Incredibly gorgeous view, very private shielded, stairs down to private sofa at dock, pretty sunlight near dusk. The pool is shallow (3.5 ft) and stayed perfectly clean. The room is large with great air conditioning and the big bed was very comfortable. We requested 2 beds far in advance of our stay and only upon arrival learned that 1 would be a metal cot. Unfortunately the metal cot was painful and smelled mildewy. We asked housekeeping to make up the sofa instead, but those sheets had a stain of something dark and sticky. The bathroom is very spacious with 2 closets and 2 sink spaces on either side. The shower was large but needed to be cleaned more thoroughly around the bottom edges as there was dark buildup . Please be aware that shower water gets unsafely hot. The island is hilly but they offer buggy rides (very easy to ask). Daytime there’s a small 4 person boat for the 2-3 min journey from the mainland, it can be dirty and on our last day our luggage got soaked. At night there’s a tall truck that’s much easier. There’s a busy beach club across the water (semi-walkable through low water). Breakfast is PHENOMENAL!!

The service at this resort was wonderful- staff were always kind and accommodating. Breakfast buffet was pretty decent and had a good variety. The property grounds was very lush and green. With that said, I'd say this resort is more like a 4-star resort. We felt like a lot of details were overlooked or simply just not met- i.e. dirty/stained bedding that still persisted even after being replaced, beach towels that were falling apart. Still a great stay but for the price point, it felt a little short.