Big Bight Hotels, Bocas del Toro

"There was an issue with the room because of heavy rains and nothing under the hotels control, but the way the team handled everything was truly outstanding. The staff were attentive, professional, and genuinely eager to make things right. They went above and beyond to ensure I felt comfortable and well taken care of, which made all the difference. Despite the hiccup, I left with a very positive impression and would happily stay here again. The hotel is in a great location and the beach club is really nice! We even saw dolphins in the sea when sitting at the pool's bar which was insane. "

"The view from room cannot be better! All staff & owners are amazing kind & helpful! The dining options limited as you must take water taxi to town but the food on site is wonderful & delicious! I am so happy I found this place!"

"Very comfortable. The breakfast was delicious. It reminded me of what the Caribbean was like when I was younger"

"Amazing stay in every aspect but if you are staying here over the weekend just know there is a night club bar right next door and you will be partying with them wether you like it or not till at least 3 am Friday and Saturday night! Having that said they do supply the rooms with ear plugs which were a life safer for us! Would I stay here again? Absolutely 100% ! Oh and how can this hotel do any wrong with the onsite ice cream shop! We had a small vanilla cup of ice cream every night with chocolate chip cookies mixed in! 10/10 neto.eats approved! We stayed in the suite and highly recommend! The sunrises and sunsets were absolutely stunning!"

"2nd time visiting. Love!! "

"Loved this property, and will definitely return!"

"Amazing time across the board staying at both the Treehouse and the Ocean Villa for the week. The attention to the details made this an experience like no other. The treehouse created a one-of-a-kind experience especially with the views and birds around the island. Highly recommend doing both. The service staff were extremely kind and attentive to all needs with a caring spirit of service. The housekeeping staff kept the places immaculate each day. The food quality was exceptional, especially at dinner each night in the Elephant House. The focus and creativity of each meal along with the unique presentation each night really made it special. The soups and main course served each night were absoutely the best we have ever experienced. Our conpliments to the chefs. A special thanks to the staff that made us feel very special and exhibited the gift of hospitality. Outstanding service really shined through Gilberto, Andrea, Mikeal, Franco, Ruby, Carlos, Victor, Liz, Williams, Sherill, and so many others! If you desire an intimate, unique resort experience that you will never forget, this is your place!"

"Everyone was helpful and food was good "

"We enjoyed our stay, from the first second to the last moment, all the staff was very kind and attentive, we also booked a very nice tour with them and would like to come back soon!!"