Golf Hotels & Resorts in Bidford-on-Avon from NZ$114

"*** Avoid this hotel *** No mention of the extensive building works ebing carried out. Building work started at 7.10am inside the hotel waking us all up Workmen peerig into the room when my 11 year old is getting changed from the shower when they are on a lift on the outside of the building (we were on the 4th floor) When complaining to the staff at the hotel they said we would recieve a full refund - now they are ignoring us and wont return emails Asked for their policy of work hours for the building works - was told verbally not before 9am for inside work. Manager at the hotel will not put this in writing Have asked for complaints proceedure from the same manager - emails now ignored Asked for the policy on informing guests that workmen maybe accessing higher floors from the outside of the building - again ermails ignored Would I stay here again? No. Would I book another Village Hotel? No. I have emailed and emailed (seems to be the only option as no telephone number for customer services) and again emails have been ignored. I travel on business a lot and stay in lots of different hotels and this has to be by far the worst hotel i have stayed in for a long time. Run by a manager named Daniela who will run for the hills if she gets asked any questions that are not on the script. AVOID!! "

"Reception Staff were great, very pleasant, restaurant staff not so great, we waiting 15 mins to be seated for breakfast, breakfast was awful, Bacon not cooked, no eggs, Ants crawling on the bar where the pastries, cereals and juices were. The carpets on the corridors were absolutely filthy they were clearly having renovations carried out at the hotel which we were unaware off at the time of booking. We booked a superior room has we required a fridge only to find no fridge, no bottled water, no toiletries ( all had clearly been watered down). The mattress was hard and during the night doors were been slammed so not a great night. Would not recommend and will not be going back."

"Evening meal in the Bistro was tasty and well priced. Breakfast was good. Reception & bar staff were all very friendly."

"Breakfast was a buffet breakfast with the usual cereals, toast and hot food was served by one of the staff out of heated serving dishes. "

"Large room, soft mattress, plenty of pillows. Room was very how and no air con but a fan was provided. Breakfast included which was ok but awful coffee. Area was nice looking over the golf course"

"Room was clean and pleasant. Staff were all helpful and friendly particularly Elizabeth on the desk. We upgraded our room to onevinnthe coach house which was quirky and nicely decorated and i really aporeciated the elemis toiletries. Reasonable selection of cold breakfast food and a decent english breakfast. Only drawback is the spa area which is very shabby with many cracked tiles in the steam room and by the pool. There was no hot water in the spa area and changing rooms as the boiler was broken. I chose the hotel partly because i trust macdonald hotels but in this case for the spa! So that was a pity really. I got the impression that they were understaffed that day- it was a Bank Holiday. "

"Our go to place to chill and have fun staff great"

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across various corridors and up and down stairs making it difficult to navigate and move luggage around. Parking on site was helpful though £10 a night feels an excessive fee. When checking in an unsavoury duo walked into the hotel (after midnight) armed with alcohol and a hostile attitude - they were not staying at the hotel. Staff dealt with it well but I can’t help wondering why anyone can just walk into the hotel at anytime."

"Do not wish to write a review."