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"The hotel is in a great location and has good amenities. The staff struggled to take our order from our room to the restaurant so we had to go downstairs ourselves and do it as they kept saying we don’t have this (when all we wanted was to order the crème brûlée dessert). The restaurant staff were very helpful when we went and ordered ourselves and kindly delivered it our room. The people working at the reception should have awareness of hotel facilities. The breakfast menu is good with lots of variety and the room itself was quite big and spacious."

"Nice hotel, good mattress, good service, but maybe not in style. The bathroom does not have a door when taking a shower. The cold in the bedroom came in. The temperature of the water is uneven, then it will be hot and cold. The front sink is not balanced with the front mirror. The lights at the bottom of the basin are not bright enough. There should be enough bottled water. Thai people do not drink tap water."

"Staff is extremely helpful and informative. Self serve laundry facility is great. The hotel itself is a GEM."

"Lovely hotel, great for kids. Nice food with half board. Room was clean but overly hot. Had to sleep with windows open every night."

"Lovely place to stay just a short stroll from the ski slopes and cafes/shops. Lovely staff and nice pool and sauna."

"Beautiful room, amazing hotel"

"A very nice and clean room in a wonderful location staffed by very nice people. "

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"Rooms are clean, spa is big with several saunas, excellent massage with Billy."