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"Very good stay in this hotel"

"Great and modern hotel. GOOD: - amazing breakfast - large rooms with balcony and mountain view - lot's of parking / garage and front of hotel - friendly stuff BAD: - if you like a coffee after breakfast the charges are extremely high (you get it from the same machine where you get your morning coffee for free) - charges in general for drinks are very high - they don't take American Express "

"Very nice clean room, very cozy restaurant in the same building, incredible lake and mountain view from the room balcony."

"Great place to stay, breakfast was amazing. "

"Staff were friendly and helpful. Great location. Nice restaurant. "

"Great hotel location, very friendly staff, Bavarian breakfast!! Would highly recommend staying here."

"Harry's staff was very friendly and helpful and the condition of the facility was great."

"I regularly travel globally for both business and pleasure usually staying at hotels of this class. The Bergresort has the worst service I ever experienced, a complete contrast to the Alpenpark (owned by the same family) where I stayed twice previously. At this level (4 star superior), rude, staff making customers feel unwelcome and ignored is not acceptable. Don't go to this hotel for a relaxing time. "

"Celebrated an anniversary and birthday while staying at the Waxenstein. An anniversary card and chocolates in our room and a special birthday breakfast table with champagne for my wife’s birthday. All unexpected but greatly appreciated. No doubt our future trip to Grainau will include a stay at the Waxenstein."

"Nice staff!"

"Lovely room, staff were very polite and helpful. Food was excellent, service was little slow at dinner but otherwise very very good"

"The parking was fantastic… Location was superb… The staff was very, very helpful…"