Béthune Apart Hotels

"Wonderful helpful staff."

"The staff were probably some of the best ever experienced, helpful, friendly and caring. The room was quite small, clean but not well designed, storage for clothing was just a very short rail, no drawer storage for clothing. The air-conditioning was not working, throughout the hotel, for the first two days, which made sleeping difficult, staff did provide a fan after complaint. Breakfast was the same every day but good and plentiful and definitely a plus as included. Unfortunately parking cannot be guaranteed but bookable alternatives not too far away."

"Nice hotel shared with a retirement home. Limited English spoken. Very safe and quiet. Would stay there again."

"The hotel was in an excellent location and is an interesting concept. The room was well designed but the mattress was so-so. There was a strange odor in the hallway like glue. I would stay again hoping that these issues woyld be improved."

"The location was great"

"We stayed at this hotel for two nights and had a very disappointing experience. The staff was extremely unprofessional, and the room felt dirty and dusty throughout our stay. It was unpleasant even to take off our shoes and walk around the room in slippers. We also noticed bugs running around the room. Everything felt old, poorly maintained, and unclean. The hotel markets itself as a five-star property, but in our opinion it doesn’t come close to that standard. Our stay was very uncomfortable and left a very negative impression overall. Usually we do not write negative reviews but this time it was impossible not do it. Never recommend to anyone."

"No ac during end april so had to leave window open and noise level was high all night until 5:00 am. Rooms were also worn. "

"Delightful stay with kind and attentive staff in an historic building. Only whinge (also mentioned elsewhere) is the automatic light that comes on in the night (as you tiptoe to the bathroom) and wakes your partner"

"I grateful for the gentleman I think his name was Jerome? to have checked me into earlier than planned after my arrival from London, UK. I was impressed with how clean my room was."