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Reviews of Bethany Beach Ocean Suites Residence Inn by Marriott

3 out of 5
Bethany Beach Ocean Suites Residence Inn by Marriott
99 Hollywood Ave, Bethany Beach, DE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 403 out of 629 reviews" "
Rating 8 - Good. 137 out of 629 reviews" "
Rating 6 - Okay. 52 out of 629 reviews" "
Rating 4 - Poor. 25 out of 629 reviews" "
Rating 2 - Terrible. 12 out of 629 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Good get away spot on the beach.
Stayed 2 nights in May 2024
Response from Jessica on 20 May 2024
Dear Ms. Vanessa,Thank you for your glowing review. I am thrilled to read that you enjoyed your stay and that our team took great care of you. Many thanks for sharing your experience and on behalf of everyone at Bethany Beach Ocean Suites we hope to welcome you back again soon.Sincerely,Jessica Collins Front Office Manager

10/10 Excellent

Cara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is directly on a boardwalk with resturants and shops. There is a main building and the South building. Its very accessible to both. Partial ocean view was still fantastic on where we stayed. Tou can easily have a cup of coffee looking and hearing the ocean. Would absolutely come back and stay again!
Stayed 1 night in May 2024
Response from Tony on 16 May 2024
Thank you so much for providing your feedback! We look forward to welcoming you back next time.

8/10 Good

Katherine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great if you’re traveling with your little ones or pets. Clean, comfortable, good breakfast, and friendly staff. I traveled with my kid, so having easy access to the beach, pool and park was great. The salt water pool is also well kept. My only suggestion would be for the front desk, to be a bit more attentive to guests needs if they’re calling down from their rooms. All in all- would recommend
Stayed 2 nights in May 2024
Response from Tony on 16 May 2024
Thank you so much for providing your feedback! We look forward to welcoming you back next time.

6/10 Okay

Catherine M

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Tony on 3 May 2024
We are sorry you didn't have a 5/5 experience!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view room with balcony. Great breakfast. Lots if shopping within walking distance.
Stayed 1 night in Apr 2024
Response from Tony on 27 Apr 2024
Many thanks for sharing your experience and on behalf of everyone at Bethany Beach Ocean Suites we hope to welcome you back again soon.

10/10 Excellent

Michele

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Though I know this is off season, I would have enjoyed dining & bar facilities on Sunday & Monday. They had the BEST included" breakfast we have ever enjoyed with excellent dishes like "quiche", "apple compote", g-f blueberry muffins the usual fare, Also, commendations for the breakfast staff-- outstanding!!
Stayed 3 nights in Apr 2024
Response from Tony on 25 Apr 2024
Thank you for sharing your experience!

8/10 Good

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and attentive staff.
Stayed 1 night in Apr 2024
Response from Tony on 25 Apr 2024
Thank you for sharing your experience!

10/10 Excellent

MAREK

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tony on 20 Apr 2024
Thank you for your glowing review. I am thrilled to read that you enjoyed your stay and that our team took great care of you. Many thanks for sharing your experience and on behalf of everyone at Bethany Beach Ocean Suites we hope to welcome you back again soon.

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was quite good but we were disappointed that the restaurant and bar were closed on Sunday and Monday.
Stayed 2 nights in Apr 2024
Response from Tony on 20 Apr 2024
Thank you for your glowing review. I am thrilled to read that you enjoyed your stay and that our team took great care of you. Many thanks for sharing your experience and on behalf of everyone at Bethany Beach Ocean Suites we hope to welcome you back again soon.

8/10 Good

Theresa

Stayed 2 nights in Apr 2024
Response from Jessica on 12 May 2024
Dear Theresa,Thank you for your glowing review. I am thrilled to read that you enjoyed your stay and that our team took great care of you. Many thanks for sharing your experience and on behalf of everyone at Bethany Beach Ocean Suites we hope to welcome you back again soon.Sincerely,Jessica Collins Front Office Manager

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tony on 20 Apr 2024
Thank you for your glowing review. I am thrilled to read that you enjoyed your stay and that our team took great care of you. Many thanks for sharing your experience and on behalf of everyone at Bethany Beach Ocean Suites we hope to welcome you back again soon.

4/10 Poor

Aureline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tony on 20 Apr 2024
We are so sorry you did not love your stay, and would like to know more. Please feel reach to reach out.

10/10 Excellent

Maureen

Great location
Stayed 1 night in Apr 2024
Response from Anthony N on 14 Apr 2024
Thank you for your feedback!

6/10 Okay

Herman

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Anthony N on 14 Apr 2024
Thank you for your feedback.

8/10 Good

melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, great decor, spacious room. Bathrooms need fans.
Stayed 3 nights in Apr 2024
Response from Anthony N on 14 Apr 2024
Thank you for sharing your feedback!

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for families especially if your bringing your dog with you.
Stayed 3 nights in Mar 2024
Response from Tony on 3 Apr 2024
Thank you for your valuable feedback!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. The free breakfast was awesome. We were right on the beach. It was a fantastic stay
Stayed 2 nights in Mar 2024
Response from Tony on 3 Apr 2024
Thank you for your valuable feedback!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great accommodations, nice restaurant.
Stayed 1 night in Mar 2024
Response from Tony on 3 Apr 2024
Thank you for your valuable feedback!

10/10 Excellent

Felicia

Stayed 2 nights in Mar 2024
Response from Tony on 20 Apr 2024
Thank you for your glowing review. I am thrilled to read that you enjoyed your stay and that our team took great care of you. Many thanks for sharing your experience and on behalf of everyone at Bethany Beach Ocean Suites we hope to welcome you back again soon.

10/10 Excellent

Sora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facilities were clean and convenient.
Stayed 1 night in Mar 2024
Response from Tony on 3 Apr 2024
Thank you for your valuable feedback!

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from Tony on 3 Apr 2024
Thank you for your valuable feedback!

10/10 Excellent

Walid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right off the beach and renovated nicely. Feels upscale
Stayed 1 night in Mar 2024
Response from Tony on 18 Mar 2024
We hope to see you again! Thank you for staying with us.

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Feb 2024
Response from Tony on 5 Mar 2024
Dear Dolores, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 1 night in Feb 2024
Response from Tony on 5 Mar 2024
Dear Joseph, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Sara

Travelled with partner
Todo muy limpio
Stayed 1 night in Feb 2024
Response from Tony on 5 Mar 2024
Dear Sara, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Sherry, Homer City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Close to the beach.
Stayed 1 night in Feb 2024
Response from Tony on 5 Mar 2024
Dear Sherry, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Silke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and the location is wonderful, located right by the beach and boardwalk. The room was nice, comfortable bed with a lot of spots to charge the phone. Exhaust vent on balcony was a little loud so it was hard to hear the ocean. Indoor Pool area was really cold but the pool itself was well tempered and a nice size for a hotel pool (25m).
Stayed 3 nights in Feb 2024
Response from Tony on 5 Mar 2024
Dear Silke, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Clivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff is very friendly an accommodating.
Stayed 1 night in Feb 2024
Response from Tony on 5 Mar 2024
Dear Clivia, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tony on 5 Mar 2024
Dear Omar, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tony on 5 Mar 2024
Dear Joshua, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Pleasant staff. Great location. I do think it's horrible that they make you pay $10 per night to park your car there. The room was expensive enough. The least the could do would be to provide free parking.
Stayed 1 night in Jan 2024
Response from Tony on 5 Mar 2024
Dear Annette, On behalf of the entire hotel team, I want to thank you for sharing your feedback. I understand the parking charges may seem excessive, however, in order to ensure all our guests, have access to parking. It is necessary. We hope to welcome you again soon.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2024
Response from Tony on 5 Mar 2024
Dear Frances, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tony on 5 Mar 2024
Dear Joseph, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

4/10 Poor

bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were looking for a pet friendly hotel. Upon check in we were not informed of their $150 pet fee, rather at check out were we informed of this quite high charge for our one night stay. We understand pet fee policies and have happily paid them when we have traveled with our fur babies. However, this is an enormous fee amount and especially for a one night stay. This experience has left us not wanting to stay at a Marriott for our future travels.
Stayed 1 night in Jan 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tony on 5 Mar 2024
Dear Chad, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was designed with a kitchenette for longer stays. We only stayed 1 night. It was fine. It was off-season so we liked the absence of crowds and noise. The $10/day parking fee seems excessive given the room rate.
Stayed 1 night in Jan 2024
Response from Tony on 5 Mar 2024
Dear Scott, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tony on 5 Mar 2024
Dear George, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

ed

All the staff was super friendly and polite.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sue

Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Margarete

Stayed 3 nights in Dec 2023
Response from Tony on 5 Mar 2024
Dear Margarete, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to have positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Efrain, Cambria Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We traveled to the Bethany Beach Marriott for a one night stay Thanksgiving weekend. The room was really nice, updated and clean. Loved the modern updates! The hotel was having issues with their internet provider that night so our TVs were not working properly at all. That was very disappointing. Even after a tech came in and notified us they were working on the connections because most of the residents we’re experiencing the same issue and told us that the service should be working after 9pm. The service never worked properly. I don’t know anyone that comes to a hotel to just sit and look at one another. We ended up using our laptops and phones for entertainment and enjoying the beautiful ocean view at night. So we made the best of it. Very inconvenient. But not a major issue I guess. The parking fee to park in the garage was unexpected. I don’t recall seeing this when I booked through Expedia. Next time I will have to go on the hotels actual website too to make sure I am aware of any additional fees. I learned they do things differently in Delaware. After spending $300 to book a room for one night having to pay for parking seems a bit ridiculous to me. The breakfast was outstanding! All in all our stay was a pretty nice way to wrap up our holiday weekend.
Stayed 1 night in Nov 2023
Response from Tony on 5 Dec 2023
Thank you so much for your feedback. We enjoyed having you stay with us! We are so sorry about the television issues. We did have that addressed. We hope to see you again soon!

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Tony on 4 Dec 2023
Thank you for your feedback!

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Tony on 25 Nov 2023
Thank you for sharing you feedback. It was a pleasure having you!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel
Great hotel and excellent location.
Stayed 1 night in Nov 2023
Response from Tony on 25 Nov 2023
Thank you for sharing you feedback. It was a pleasure having you!

10/10 Excellent

Dalibor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend getaway—really enjoyed visiting off season. The suite was great: big, comfy, quiet, with all the amenities one can wish for.
Stayed 1 night in Nov 2023
Response from Tony on 16 Nov 2023
Thank you for the feedback! We cannot wait to see you next time your travels bring you back to the Bethany Area!

10/10 Excellent

Steven

Stayed 1 night in Nov 2023
Response from Tony on 4 Dec 2023
Thank you for your feedback!

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tony on 16 Nov 2023
Thank you for your feedback! We can't wait to welcome you back to Bethany again!