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Reviews of Grand Hotel Beau Rivage Interlaken

5 out of 5
Grand Hotel Beau Rivage Interlaken
Höhenweg 211, Interlaken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to wherever I wanted to go things I like to do
Stayed 1 night in May 2024

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view
Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Absolutely Great Staff - friendly, helpful & professional Great central, walkable location with restaurants, shopping and canal nearby 150 year old charming building with large rooms. A little dated but easily overlooked by everything else.
Stayed 1 night in Apr 2024

6/10 Okay

ronia

Travelled with family
Disliked: Amenities, property conditions & facilities
Extremely noisy and rooms dated.
Stayed 4 nights in Apr 2024
Response from Front Office Manager on 2 May 2024
Dear Ronia Thank you for the time you took for this review and the personal message you wrote. Our rooms will get renovated in the next couple of mounths. With your feedback you show us that we are on the right track. Thank you so much. warm regards Anna Rothe

10/10 Excellent

George, Mentor

Liked: Cleanliness, staff & service, property conditions & facilities
Scenary beautiful. Great hotel and staff. Would definitely come back
Stayed 1 night in Apr 2024
Response from Front Office Manager on 20 Apr 2024
Dear GeorgeThank you so much for the time you took for the great review and the personal message. We are thrilled that you had a great experience with us and our team. Hope to see you again soon in our hotel. warm regardsAnna Rothe Front Office Manager

8/10 Good

Michael, DARLINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but rooms arent equipped for modern tech. That is plugs not where you want them etc
Stayed 4 nights in Mar 2024
Response from Anna Rothe on 23 Mar 2024
Dear Michael Thank you so much for the great review and the time you took to write the personal message. We appriciate this. Renovations are planned which also include the electronic situation in the rooms. With your feedback we know that we are on the right track. Thank you very much for this. We look forward to welcoming you again soon. warm regardsAnna Rothe Front Office Manager

8/10 Good

Younghun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel Exterior was really nice but swimming pool water was little cold. So my children can’t swim well.
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 21 Feb 2024
Dear Younghun Thank you so much for the great review and the time you took for this. We are glad that you enjoyed your stay with us. Thank you so much for the feedback concerning the swimmingpool. I will transfer this to our technician. We are glad to welcome you again in our hotel soon. warm regardsAnna Rothe FOM

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have to segregate the service and the quality of the hotel (which was good to great), from the fact that I lost one of personal belongings from the room: my item was left in the room but somehow it disappeared. Unfortunately it was not possible to find it despite the good collaboration from the hotel’s staff. I’m grateful for that. That made my stay not as great as was expecting. Other than that, we were happy with the service.
Stayed 3 nights in Apr 2024

10/10 Excellent

MARIA DE LOURDES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precioso hotel
Stayed 1 night in Apr 2024
Response from Front Office Manager on 20 Apr 2024
Dear Maria Thank you for the great feedback. We appreciate the personal message and hope to see you again soon. warm regards Anna Rothe Front Office Manager