- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Leo!
Felt like a superstar in this hotel. Rooms gorgeous, lobby gorgeous, but the service, personalities, and helpfulness of their entire staff ( *with the exception of one... you know who you are/ in the restaurant) was bar none. They made Hotel de Rome extra special! We will now look for any Rocco forte properties at any future European travels. ( *note: we did report said problematic staff member accordingly)