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Reviews of H10 Berlin Ku'damm

4 out of 5
H10 Berlin Ku'damm
Joachimsthaler Strasse 31-32, Berlin, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1002 reviews" "
Rating 8 - Good. 360 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, nice hotel I will return fore sure
Stayed 3 nights in May 2024

8/10 Good

Sean, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Elnur

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything!
Stayed 1 night in Feb 2024
Response from Miriam Jander on 22 Feb 2024
Dear Elnur,thank you for your positive feedback. We're delighted to hear that you liked everything.We look forward to welcoming you back soon.Best regardsMiriam JanderGuest Relation Manager

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a fantastic breakfast buffet.
The staff was very friendly and helpful, the room was nice and very clean. The breakfast buffet was one of the best we’ve had in Germany. I would highly recommend H10 Berlin Ku’damm to anyone heading to Berlin for business or pleasure.
Stayed 3 nights in Jan 2024
Response from Miriam Jander on 22 Feb 2024
Dear Joel,thank you so much for your wonderful feedback. We're thrilled to hear that you found our staff friendly and helpful, enjoyed the cleanliness and comfort of your room, and appreciated our breakfast buffet. Your recommendation means a lot to us, and we're delighted to have exceeded your expectations. We look forward to welcoming you back to H10 Berlin Ku'damm, whether for business or pleasure.Warm regardsMiriam JanderGuest Relation Manager

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean and efficient but cold
Stayed 2 nights in Jan 2024
Response from Miriam Jander on 22 Feb 2024
Dear Mike,thank you for your feedback and for taking the time to leave us a review. We appreciate your kind words about the cleanliness and efficiency of our hotel. However, we sincerely apologize for any discomfort caused by the unusual cold weather front during your stay. Please know that we always have the option to provide small heaters upon request. Next time, please don't hesitate to speak to our reception team, and we will do our best to ensure your comfort.We hope to have the opportunity to welcome you back under better circumstances.Warm regardsMiriam JanderGuest Relation Manager

8/10 Good

Kenechi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely hotel! Modern, clean, well located and very pleasant staff. Rooms are spacious and well maintained. Only one pedantic criticism; tasteless and unsweet fruit at breakfast!! Other than that, enjoyable stay.
Stayed 1 night in Nov 2023

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities
A really sharp, stylish hotel in a great location. The room was not the biggest by a long way but it was well designed with an excellent bathroom. I really liked it. The best for the price that I’ve stayed in, in Berlin.
Stayed 1 night in Oct 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Property staff were all great to work with.
Stayed 4 nights in Sep 2023
Response from Miriam Jander on 12 Oct 2023
Dear Chad,Thank you for your kind words. We're delighted to hear that our property staff provided you with excellent service. We look forward to welcoming you back in the future.Greetings from BerlinMiriam JanderGuest Relation Manager

10/10 Excellent

saydabbos

Stayed 6 nights in May 2023
Response from Guest Relation Manager on 13 Oct 2023
Lieber Saydabbos,Vielen Dank für Ihre großartige Bewertung! Wir freuen uns, dass Sie zufrieden sind und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße aus BerlinMiriam JanderGuest Relation Manager

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Joanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest and most beautiful lobbies and rooms. This was a most enjoyable stay. Best of our 3 country trip.
Stayed 2 nights in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Terrific location with great shopping and a wide range of restaurant options nearby. The hotel is next door to an U-bahn station a just a few blocks from the Zoo station, which made it easy to get anywhere in Berlin. My suite was spacious and well equipped with a comfortable bed and spacious sitting area. The room was a bit tired though and could use a bit of sprucing up. For example, the drapes were starting for fray and there were some scuffs on the walls. The room looked out on a courtyard with what looked like a fire station, but I was never bothered by any noise. In summary I had a very pleasant stay at the H10 and was happy that I chose the hotel.
Stayed 3 nights in May 2023
Response from Guest Relation on 21 May 2023
Dear Mark,Thank you for your feedback! We're glad to hear that you enjoyed the location of our hotel and the spacious suite. We will take your comments regarding room refreshing into consideration to provide an even more enjoyable stay for our guests. It was a pleasure to have you as our guest, and we hope to welcome you back again soon.Greetings from BerlinMiriam Jander

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great located hotel
Great located hotel with the high standard. Breakfast could be better quality .
Stayed 4 nights in Apr 2023
Response from Guest Relations Manager on 21 May 2023
Dear Michal,thank you for your feedback! We are glad that you enjoyed our great location and high standards. We will take your comments about breakfast into consideration to improve the quality. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Greetings from BerlinMiriam Jander

10/10 Excellent

orion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Margaret ann

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly efficient staff. Most spoke excellent English . Large selection at breakfast , good variety . The essential lift into hotel is somewhat unreliable but staff always on hand to help!.
Stayed 4 nights in Dec 2022

10/10 Excellent

Shai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

4/10 Poor

Ishai

Disliked: Property conditions & facilities, room comfort
Disappointing experience
The location is great. But the room was freezing cold (and we were staying there in December- and it was snowing outside). We asked twice to check the AC but it didn’t help. When we arrived the bathtub water was not draining, they fix it but than 2 day later the same happens with the sink. The blankets are in children size and very thin.
Stayed 4 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice,clean otel. But the workers are avoiding for going beyond and above services.
Stayed 3 nights in Sep 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Andre Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Given a room with a clogged bathroom sink. Requested it be cleared Friday evening. My request was ignored by staff. 2ne complaint on Saturday before clog was cleared!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Zafrir and Daphna

Stayed 1 night in Aug 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Ievgen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a perfect location: subway is just around the corners, many shops and restaurants nearby. Cozy beds and comfy rooms - outstanding!
Stayed 4 nights in Jun 2022

10/10 Excellent

hadar

Stayed 2 nights in Jul 2022

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location just off the Ku'damm and within easy reach of downtown shops, restaurants. U-Bahn very close with access from directly next to the Hotel. The staff here were extremely helpful, we needed assistance with a couple of things and nothing was too much trouble for them. I will definitely stay here again next time.
Stayed 5 nights in Jun 2022

8/10 Good

Elie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay however not all the staff are qualified
Stayed 6 nights in May 2022

8/10 Good

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to reception is inconvenient. There is a very slow elevator. Did not refer to VIP at all
Stayed 2 nights in May 2022

10/10 Excellent

ILIJA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, room was clean and spacious. Breakfast buffet was extensive but hot food was lukewarm and toaster inefficient.
Stayed 4 nights in May 2022

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in near the centre of the city, great restaurants and shopping
Stayed 3 nights in May 2022

6/10 Okay

Arthur

Business traveller
Disliked: Cleanliness
Stayed 3 nights in May 2022

6/10 Okay

MONEL

Stayed 6 nights in May 2022

2/10 Terrible

UZI EZRA

Stayed 4 nights in Apr 2022

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable
Great size rooms and amazing breakfast
Stayed 2 nights in Apr 2022

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

8/10 Good

Neta

Stayed 5 nights in Mar 2022

10/10 Excellent

Eyal

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Stayed 2 nights in Feb 2022

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Rangina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location! Walkable and kind staff!
Stayed 1 night in Jan 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
This hotel is mega convenient to conect to the underground. Staff are friendly and helpful. The mattress on my bed was amazingly comfortable
Stayed 2 nights in Dec 2021

10/10 Excellent

Atar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room have a small television
Stayed 3 nights in Dec 2021

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
המלצה חמה
נהננו מאד צהשהות במלון,מיקום ,גודל החדר,צוות שעזר וארוחת בוקר טובה,ברור שנחזור למלון שוב
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Stephen, palmetto bay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Location was perfect. Staff was professional and friendly and even the cleaning people were so nice.
Stayed 1 night in Oct 2021

8/10 Good

Dor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Lydia P.

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021