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Reviews of Berlin Marriott Hotel

Berlin Marriott Hotel
Inge-Beisheim-Platz 1, Berlin, BE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1005 reviews" "
Rating 8 - Good. 255 out of 1005 reviews" "
Rating 6 - Okay. 44 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 11 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Wonderful breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with my stay here and I would highly recommend to stay here. Only issue was that the “connect my device” application was not working while on site but aside from that, very great.
Stayed 2 nights in Mar 2024

10/10 Excellent

carlos, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near to important landmarks in Berlin.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rodney

Liked: Staff & service, property conditions & facilities
Great hotel and staff was amazing
Stayed 3 nights in Feb 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely confortable. Excellent location with good transport links. Staff very gelpful. Food very good
Stayed 4 nights in Feb 2024

6/10 Okay

Regina, Toronto

Stayed 6 nights in Feb 2024

10/10 Excellent

Rivka, New York

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Silja

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location, below average service
Great location, but below average service for a 5-star hotel. At 11am, waiters would pull our breakfast plates away from our hands in a rude way in the lounge, staff entered the room at night twice by mistake believing we ordered room service who h we didn’t- had to put the key lock on to avoid staff entering our room while we were sleeping (crazy!!), most times when we called reception, nobody answered. When I asked for s rest in the lounge as my 5-years old didn’t want to come upstairs and I wanted to bring water downstairs, I was told that common practice is that every guest must come upstairs to the longer and they cannot get me a tray. The restaurant downstairs was completely empty while a queue of 20+ people waited to be seated and the waiters didn’t tend to them. I can go on and on. We stayed several times over the past 8 years at the hotel. Because of the location. But the hotel desperately needs new management and new staff.
Stayed 9 nights in Dec 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Berlin!
Very good hotel with unusually spacious rooms and perfect breakfast. Great location to walk to the main attractions.
Stayed 3 nights in Dec 2023

10/10 Excellent

Marc-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location to walk to many if Berlin's main attractions such the Brandenburg Gate, Victory Column, Checkpoint Charlie and the Christmas Market! The staff are all incredibly friendly and welcoming. There is an excellent hotel bar and a famous hot dog place in the hotel itself! Overall, a great stay and would definitely stay here again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Orlagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so near Potsdamer Platz is the big selling point. Lobby bar is fabulous with great staff in there too.
Stayed 2 nights in Nov 2023

10/10 Excellent

Grace

Stayed 4 nights in Nov 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of history to explore near by. A little congested when a foreign dignitary was visiting.
Stayed 3 nights in Nov 2023

8/10 Good

Eric, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area in Berlin
Stayed 4 nights in Oct 2023

10/10 Excellent

Jonathan Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, the staff were all very friendly and we had a great family visit to Berlin. Swimming pool was a little cold and there weren't enough seats around the edge so we didn't stay in there long.
Stayed 2 nights in Oct 2023

10/10 Excellent

zack, Great Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of the way to accommodate. Thanks.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Stayed 4 nights in Oct 2023

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

SUTHEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It locates in a good area
Stayed 4 nights in Sep 2023

10/10 Excellent

Martin

Stayed 3 nights in Sep 2023

10/10 Excellent

Lucas

Liked: Staff & service, property conditions & facilities
Great central location for our brief visit to Berlin. Use Uber not the cabs outside
Stayed 3 nights in Sep 2023

10/10 Excellent

Francene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable and accommodating
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was ideal. Well located, efficient and friendly staff, lovely rooms, bright, spacious and well planned. Only downside would be the prices of the bar drinks and the breakfast which are on the high side but would definitely stay there again as there were loads of positives.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value. Roomy and very well located.
Stayed 12 nights in Aug 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in all areas
Stayed 6 nights in Aug 2023

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located around many dining establishments
Stayed 2 nights in Aug 2023

10/10 Excellent

JING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Kyle

Stayed 3 nights in Aug 2023

10/10 Excellent

Qu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Samir, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all so lovely. Staff couldn’t do more for you. Kind and courteous, nothing was too much trouble. Excellent location and everything was in walking distance.
Stayed 3 nights in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

James

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2023

6/10 Okay

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff checked us in at appropriate time but told us room wasn’t ready for about 10 min and to wait in lobby area 30 min later they had no come to tell us. Many folks getting keys. He had forgotten and didn’t have clue who we were. Second they gave us a handicapped room , too open , nothing cozy about it, plus two days in a Row someone tried to get into our room and they had a key , fortunately see had the chain lock on . They also entered our room one day we put do not disturb sign up . Over all stay was ok -
Stayed 3 nights in Jul 2023

10/10 Excellent

Julio, Bellaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on a walkable distance to many of the highlights of the city. Staff very friendly, helpful and professional.
Stayed 4 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear JulioWe appreciate your feedback and are pleased about your recent stay in the Berlin Marriott Hotel.We are pleased to know that you enjoyed the location of our property as well as our staff and that you didn't take any negative memories with you.We would be grateful to have you as our guest again.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! The hotel installations are excellent.
Stayed 3 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear JesseThank you for your stay and for the positive rating about our hotel as well as our employers.We are more than happy to know that you had an unforgettable time in the Berlin Marriott Hotel.We are looking forward to welcoming you as our guest again.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin Marriot
The hotel was fabulous within walking distance of everything and only a 30 min walk to the train station. The concierge assisted me with the hoho bus. We didn’t eat breakfast at this hotel but did eat the hotdog from the Big Dog within the hotel that was the best beef hotdog. My husband had a specialty dog with specialty fries we had no complaints The staff were efficient, courteous and professional. The lobby was comfortable and welcoming. We stayed in room 450, a king room that was large and the shower was amazing. The room was air conditioned. I had laundry done and it came back as promised the same day as long as it was turned in by 9am. I can’t say enough good things about our stay in Berlin Marriot.
Room450 with city view and couch not visible in this picture
Stayed 4 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear SherryThank you very much for staying at the Berlin Marriott Hotel and for your favorable review as well as the beautiful pictures you took.We are joyous about the fact that you had a pleasant time in our property and that you didn’t take any negative memories with you.We are already excited to welcome you back in Berlin.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wanted to stay in Potsdamer Platz.. close to restaurants and shops and easy access to the U bahn and S bahn
Stayed 2 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear AnaWe are thankful for your stay in the Berlin Marriott Hotel and for your rating.Indeed, our property is located in the heart of the city, from where you can reach almost every part of Berlin.We are also happy that you enjoyed your stay.We would be more than happy to welcome you back. With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear DanielWe really appreciate you taking the time to share your rating with us. We hope everything was fine.We wish you a great day and hope to see you next time.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Eran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Excellent location between 2 U stations. Rooms are large and modern. Very friendly team.
Stayed 5 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear EranWe appreciate your feedback and are pleased about your recent stay in the Berlin Marriott Hotel.We are delighted to know that we made your stay memorable thanks also to our location, our rooms and our committed and friendly staff.We would be more than joyful to welcome you again in our hotel.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Angela

Stayed 3 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear AngelaWe hope you’re having a wonderful day and that we were able to fulfill all of your wishes.See you next time.With best regardsAlessio MariFront Office Supervisor

8/10 Good

Iren

Stayed 2 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear IrenIt’s great to hear from you.We hope everything was fine during your stay in the Berlin Marriott Hotel.We can't wait to welcome you again in the future.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Jennifer, valencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel on every level! I am a runner so it was perfect to have the Tiergarten and all its trails steps out the front door to run and have peace each morning.
Stayed 3 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear JenniferWe are grateful for your interest in the Berlin Marriott Hotel and for taking your time to give us your feedback.Indeed, the Tiergarten situated not more than 100m away from the main entrance is a well-known and a great park for every runner/jogger. We are happy to know that our location made your stay even better.We would be very joyful to welcome you again in our hotel.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Helen

Stayed 3 nights in Jul 2023
Response from Alessio on 1 Sept 2023
Dear HelenThank you very much for sharing your experience with us. We would be very happy to welcome you again in the future.With best regardsAlessio MariFront Office Supervisor

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay.
Stayed 1 night in Jul 2023
Response from Alessio on 1 Sept 2023
Dear MahmoudThank you for sharing your rating with us.We are happy to know that everything worked out during your stay.We hope to see you next time in Berlin.With best regardsAlessio MariFront Office Supervisor