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Reviews of Motel 6 Redmond, OR

2 out of 5
Motel 6 Redmond, OR
2247 S Highway 97, Redmond, OR

Reviews

7.6

Good

Rating 10 - Excellent. 305 out of 1001 reviews" "
Rating 8 - Good. 363 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kolbe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, quick and hospitable
Stayed 2 nights in May 2024

8/10 Good

Debra

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Debra,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jackson

Travelled with pets, Travelled with partner
I wouldn't come back
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 May 2024
Hi Jackson,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I love that they allow pets without additional charge. Also, due to this, they don't use carpet. Cleaner and brighter.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Liza, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Bill, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
24 hour front desk good. Interior access to rooms good. People arguing in hall and cops at Hotel. Most stays are quiet but sometimes not. Is affordable than most hotels in area.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Thomas, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Natasha,Thank you for the excellent rating!! Maz K.#Team6

6/10 Okay

Melinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Susan

Stayed 1 night in Mar 2024

2/10 Terrible

Saleem

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Saleem,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 Good

Jon

Stayed 1 night in Feb 2024

6/10 Okay

Sky

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yvonne was very rude about not accepting my registered emotional support animals because the property only allows 2 per room and I have 3. I was not aloud to check in for about an hour and was told to go somewhere else after traveling all day, after Expedia wouldn’t refund or change my stay, and was not apologetic about the inconvenience. I was allowed to stay after a manager approved. However I’ve stayed at over 5 motel 6’s and have never had this much trouble. Actually I’ve never had any trouble at all staying with my 2 cats and pug until Yvonne.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Jeff

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Jeff,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Elaina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that the keys to the room didn't work at times
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Elaina, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Brian, Venus

Liked: Cleanliness, staff & service
Disliked: Amenities
On the 3rd floor there little kids jumping off stuff till 3am. Just so rude
Stayed 1 night in Feb 2024
Response from JD on 3 Feb 2024
Thank you for sharing your feedback regarding your stay. We sincerely apologize for the disturbance you experienced due to the noise from another guest. We understand how important a quiet environment is and wish we would have received your feedback during your stay so we could move you to another room or manage the other guests activity during quiet hours. Thank you again for bringing this to our attention. We value your feedback as it helps us to improve our service and ensure a delightful experience for all our guests.

8/10 Good

Jens

Stayed 1 night in Jan 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

James

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 29 Jan 2024
Hi James,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Jan 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Tina, Gresham

Stayed 2 nights in Dec 2023

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Best Motel 6 experience.
This Motel 6 is the nicest Motel 6 I have ever stayed in. The rooms were new and clean. The arrangement as a hotel (with indoor rooms only) rather than a motel feels more secure than usual. The amenities were functional, including microwave and refrigerator. The shower was hot.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi RonaldThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff is great. have hair dryer to borrow. typical motel6 as you expect. but a bit pricy.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Chia,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Pearl

Stayed 4 nights in Nov 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Laleshni

Travelled with partner
Need more lights when entering from road
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Laleshni,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

EDITH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect stay and great price!!Safe and clean!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

MELVEN

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mandy

Stayed 1 night in Oct 2023

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just plain good
It is Motel 6. Meets all my expectations. Don't need fancy restaurants, extravagant lobbies, plush carpets, etc. Just clean friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi MelThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The evening, check-in lady in the morning check out, lady were both very, very pleasant. A nice clean motel six. Even reserved a reservation for my come back trip. Not too far from Starbucks and that is critical.
Stayed 1 night in Oct 2023

8/10 Good

ROBERT

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Adequate stay
Sink plug did not work
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Mark

Despite this being the bottom of the pricelist, it was just as clean as a more expensive motel, just as quiet as a more expensive hotel, Internet and television worked better than every other expensive hotel I stayed in on this trip. I would say motel six for the win, hotel rooms have become absurdly over priced.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Mark, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, good for a stopover
Good place for a night or two
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Bill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 6 Oct 2023
Hi Bill, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Marjorie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
check-in host was very unfriendly
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Marjorie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Marjorie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
we will stay here again
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Marjorie, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Gloria

Disliked: Amenities
For the outrageous price of a room that alone is unacceptable!! Cigarette burn on toilet seat!! Gross!!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Gloria, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Poor

Gerald

Travelled with family
Disliked: Property conditions & facilities
Bare bones amenities. Not an enjoyable place at all
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Gerald,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Rodney

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely GROSS! The staff were rude!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Rodney,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 Okay

sereana

Travelled with family
Disliked: Cleanliness, room comfort
My husband and I came down for a family trip to help my sister in law. Our stay was overall okay. Checking into our room was overall clean and tidy but noticed light switches and counter tops and behind toilet were not wiped down properly. We had asked for extra towels and did not receive any. The guest above us were very loud all night and early morning, leaving it very difficult to get a good nights sleep. Bed was extremely uncomfortable and squeaky every time your rolled over. We won’t be staying here again.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 22 Sept 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

daniel

Travelled with group
Disliked: Staff & service
bates motel
your website showed hot tub but there was not one and the key didn't work a few times. Shady characters in the area and truck stop in parking lot didn't feel right. One of the doors to a room on 2nd floor looked like someone kicked in the door and staff was not friendly. Never again
Stayed 2 nights in Sep 2023
Response from Nancy Y. on 22 Sept 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6