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"Disappointing. The hotel is lovely but the staff are in training mode and don’t get things quite right. They didn’t tell us there was an Easter brunch so we missed breakfast on Sunday as they had booked out the dining room and everything in town was already full. The food was nice but relatively expensive. When it rains there is nowhere to sit that is not the room or the pub. The pool despite being advertised was not yet open for the season which was of the main reasons we chose the hotel. "

"Love it here"

"The lady that checked us in was so sweet and helpful."

"The room was fine, but the service was not. The staff came across as unfriendly, and the manager was outright passive-aggressive. I booked this hotel specifically because it’s advertised as pet-friendly, yet there was no mention of a $60 pet fee when I made the reservation. When I questioned it, the manager’s response was that other hotels charge $100—which completely misses the point. Be upfront about your fees. To make matters worse, there was a leak in my room. When I reported it, I was told it was coming from the third floor and that I could move rooms. By that point, it was highly inconvenient, and no real effort was made to resolve the situation or accommodate me. Overall, not a great experience. Transparency and basic customer service were lacking."

"Friendly staff "

"Clean rooms, pet friendly, friendly staff, GREAT breakfast, etc etc.,"

"Emmy at the front desk was awesome! Appreciated having great hours for breakfast and the pool / hot tub. "The Highway Side" had a lot of charm, and is a good distance below the actually highway. Nice grassy areas for the dogs to sniff. "

"Cute place "

"The room was clean and the staff was delightful"