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Reviews of Quarter by Warren Collection

3.5 out of 5
Quarter by Warren Collection
70-74 Donegall St, Belfast, Northern Ireland

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 155 reviews" "
Rating 8 - Good. 52 out of 155 reviews" "
Rating 6 - Okay. 15 out of 155 reviews" "
Rating 4 - Poor. 7 out of 155 reviews" "
Rating 2 - Terrible. 4 out of 155 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & clean.
Stayed 1 night in May 2024

10/10 Excellent

Perrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was okay but not what we are used to. No eggs, just cereal, bread and fruit.
Stayed 1 night in May 2024

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quarter on 3 May 2024
Thank you so much for your complimentary review of our hotel.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our short stay! Couldn't believe what great value it was, and the room was plenty big enough for the 2 of us, the Queen sized option wouldn't have been necessary. It was very clean, extremely quiet and comfortable, with a nice relaxing ambience, modern and laid back, and a great view of the square outside with trees and architecture. It was right in the middle of town and also next to a Spar. Staff were professional and friendly. Free basic breakfast was provided with an automatic coffee machine and morning tv, which felt very homely. Only thing to mention was that the parking was a little anxiety-inducing, as the hotel seemed to be surrounded by countless car parks, and the staff were unsure about which one had been recommended on their website- this could have been made clearer because there were big differences in prices. The car park we used was Euro Car Parks - North Street, Belfast - the parking can be booked and renewed on ECPparkbuddy.com very cheap, but this one company do have three car parks in the area, so you have to make sure you're buying parking for the right one. Parking overnight was free, but you couldn't buy it for the next day on the machine, meaning you'd have to wake up at 5am to renew it- so just use the website. Will definitely return one day! Thank you.
Stayed 1 night in Apr 2024
Response from Quarter on 25 Apr 2024
Thank you so much for the wonderful feedback! We hope that if you ever decide to return to Belfast, you will spend your next stay with us. Once again, thank you for choosing us.

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the perfect are for your hotel in Belfast
Stayed 1 night in Mar 2024
Response from Quarter on 19 Mar 2024
Hi Alessia, thank you for the review. We look forward to welcoming you again. Kind Regards, Quarter

10/10 Excellent

Donal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situated right beside The Cathedral Quarter in Belfast, this hotel is in the perfect place. Clean, cosy and quiet - what's not to like? One tiny observation and it is not a complaint. When leaving your room, the door has to be physically locked. It does not do it automatically. Just turn the key and it is done. I will definitely use this hotel again.
Stayed 1 night in Dec 2023
Response from Quarter on 28 Jan 2024
We are thrilled to hear that you had an excellent experience with us. It brings us immense joy to know that your stay exceeded your expectations and that you thoroughly enjoyed your time with us. Providing our guests with exceptional service and creating memorable experiences is our top priority, and we are delighted that we succeeded in doing so during your visit. Kind Regards,Quarter.

10/10 Excellent

J A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Quarter on 18 Dec 2023
Thank you for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a great location and the staff were friendly
Stayed 1 night in Dec 2023
Response from Quarter on 8 Dec 2023
Thank you for your wonderful review. We are delighted to hear you had a lovely stay and we look forward to welcoming you again. Have a lovely day

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Quarter on 12 Nov 2023
Thank you so much for you review, we hope to welcome you back soon!

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very clean, walk distance from center, nice breakfast, clean rooms.
Stayed 1 night in Oct 2023
Response from Quarter on 16 Oct 2023
Thank you so much Manuel for your complimentary review! We are so glad you enjoyed your stay, we hope to welcome you back again soon :)

6/10 Okay

Risela, Sylmar

Travelled with partner
Disliked: Staff & service, amenities
Stayed 4 nights. Decent location to city center. Area outside dirty and homeless folks right outside the entrance…not pleasant or safe. Decent complementary breakfast. Room space just like a university dormitory so quite pricey for the overall accommodation. Will not stay again.
Stayed 4 nights in Sep 2023
Response from Quarter on 14 Oct 2023
Hello Risela, we totally take on board your comments. Unfortunately, due to our location in the city centre, the use of the area by the public is out of our control. All we can do is assure our guests that the property is very safe and secure at all times. If you decide to return to Belfast we would recommend staying at one our sister properties just outside the city centre, Gregory or Number 11, which have a wider variety of room sizes.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, walkable to lots of destinations.
Stayed 3 nights in Sep 2023
Response from Quarter on 20 Sept 2023
Hello Nicola,Thank you so much for your review, were so glad to hear you enjoyed your stay! We hope to welcome you back again soon.Kind regards,

8/10 Good

Mr

Liked: Cleanliness, staff & service, property conditions & facilities
Technically queenside
The hotel is in a fantastic location, and we found the levels of service wonderful, and the hotel was clearly well cared for. However, please do be aware that the beds used are small doubles (4ft/120cm wide). Whilst yes, these are validly described as Queensize, they might be a tight fit for some couples who are used to the more common definition of Queen these days.
Stayed 4 nights in Aug 2023
Response from Quarter on 19 Aug 2023
Hello,Thank you for taking the time to leave a review, we are so glad you enjoyed your stay! Thank you for clarifying this.Kind regards,

8/10 Good

Md Sama Ur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay....location,property & room is very good....Service &breakfast is good....would be more appreciated if they clean the room daily...
Stayed 4 nights in Jul 2023
Response from Quarter on 19 Aug 2023
Hello,Thank you for taking the time to leave a review, we really appreciate it! We are so glad to hear you enjoyed your stay and everything we have to offer. Rooms are cleaned every third day although refreshments of towels, tea coffee milk etc can be provided daily. We hope you had a safe onward journey.Kind regards,

8/10 Good

Tracey

Stayed 1 night in Jul 2023
Response from Team Quarter on 19 Aug 2023
Hello Tracey,Thank you for your review, we really appreciate it. We hope to welcome you back again soon!Kind regards,

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Belfast
Hotel was clean beds comfortable.breakfast choices just correct.
Stayed 4 nights in Jul 2023
Response from Quarter on 27 Jul 2023
Hi Lucy,Thank you for your kind rating and review, we really appreciate it. We hope to welcome you back again soon.Kind regards,Quarter

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to the cathedral, and friendly staff. Everything was very straightforward. Only downsides were the pillows (very hard) and the breakfast scenario was a bit odd, as you clean your own dishes and have a small range of food.
Stayed 2 nights in Jul 2023
Response from Team Quarter on 19 Aug 2023
Hello William,Thank you for taking the time to leave a review, we really appreciate it. We are so glad to hear that you appreciate our excellent location and friendly staff. We receive varied opinions on the pillows at Quarter, sorry that they weren't to your preference. We would ;like to remind you that breakfast at Quarter is free of charge and complimentary with your booking, it is there for you to use only if you wish.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure
Always a pleasure to stay at the warren . Friendly attentive staff who are welcoming . Ideal location. Comfortable clean rooms ( pillows are awful is the only downside! ) Breakfast is always well stocked
Stayed 1 night in Jul 2023
Response from Team Quarter on 19 Aug 2023
Hello Peter,Thank you for your kind review, we really appreciate it. We're so glad you appreciate the excellent staff, location, and rooms we have at Quarter, we love having you! Sorry that the pillows don't meet your preference. We hope to welcome you back again soon.

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2023
Response from Team Quarter on 19 Aug 2023
Hi Andrew,Thank you for your kind review, we really appreciate it! We hope to welcome you back again soon.

8/10 Good

Sameena

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice and easy stay. Very convenient. However the floor in the hotel was room was quite dirty, in the bathroom too.
Stayed 2 nights in Jun 2023
Response from Team Quarter on 22 Aug 2023
Good evening Sameena, we are delighted you loved the location of The Quarter. In regards to your comments regarding the floor being dirty please be assured this is not our usual standard. All of our rooms are checked by management prior to guest check in, should a member of the team been advised during your stay we could put this right. We hope to welcome you back to one of our properties in the future.

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
All in all good budget hotel..
Stayed 1 night in Jun 2023
Response from Quarter on 23 Sept 2023
Thank you for taking the time to leave us a review, we hope to welcome you back in the future

10/10 Excellent

John

Stayed 5 nights in Jun 2023
Response from Quarter on 18 Jul 2023
Hi John,Thank you for your kind review, we really appreciate it. We hope to welcome you back again soon!Kind regards,The Warren Collection

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Quarter on 23 Sept 2023
Thank you for taking the time to leave us a review, we hope to welcome you back to The Warren Collection in the future

10/10 Excellent

Rufus

Liked: Cleanliness, staff & service, property conditions & facilities
Modern compact rooms with a modern feel. Very good location for going out. I would stay here again. Very handy and decent continental breakfast with the room.
Stayed 4 nights in Jun 2023
Response from Quarter on 8 Jun 2023
Thank you for taking the time to leave us a review, we hope to welcome you back in the future Quarter

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Couldn’t ask for more clean and tidy and convenient to get into the heart of belfast
Stayed 2 nights in May 2023
Response from Team Qtr on 22 May 2023
Thanks for kind feedback Hannah!

6/10 Okay

Mike

Liked: Staff & service
Stayed 2 nights in Apr 2023
Response from Quarter on 14 May 2023
Thanks for taking time to leave a review, be sure to check out our other locations with The Warren Collection next time you visit Belfast

10/10 Excellent

Caroline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very decent price for a hotel in city centre. Room was very clean and staff were very helpful. highly recommend
Response from Team Qtr on 23 Apr 2023
Thank you for your fab review ! please come back and stay again soon

8/10 Good

Harriet

Stayed 3 nights in Apr 2023
Response from Quarter on 3 May 2023
Thank you for your rating Harriet. We hope to see you again soon :)

10/10 Excellent

Kali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Team Qtr on 23 Apr 2023
Thank you for taking time to leave us a review ! we are delighted you enjoyed your stay at Quarter Accommodation.

10/10 Excellent

Rica

Stayed 1 night in Mar 2023
Response from Team Qtr on 12 Mar 2023
Many Thanks Rica for the review it is much appreciated by us all. Team Quarter

10/10 Excellent

Linzi

Stayed 1 night in Mar 2023
Response from Team Qtr on 12 Mar 2023
Many Thanks Linzi for the review it is much appreciated. Team Quarter

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from The Quarter reception team on 26 Feb 2023
Many thanks Colin for the review and we appreciate your custom. We hope to see you again soon.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from The Quarter reception team on 26 Feb 2023
Many Thanks Emily for the review and we hope you stay with us again soon.

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Team Qtr on 12 Mar 2023
Many Thanks Chris for the review it is much appreciated. Team Quarter

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud
The room was very clean which was great only thing I can fault is that you can hear everything outside the room and there was a loud banging noise right above us all night we didn’t really get much sleep we stay on the third floor. For the price we paid it was worth it though good clean room free breakfast and comfy bed :)
Stayed 1 night in Feb 2023
Response from The Quarter reception team on 26 Feb 2023
Dear Morgan, thank you for the review and we appreciate your custom. Here at The Warren Collection we take noise complaints very seriously. We have someone at reception from 9am to 9 pm and we also have a 24 hour contact number for any issues. If you would have reported any noise issues during your stay we could have dealt with them immediately, unfortunately nothing was reported and therefore we could not assist you. We are glad you enjoyed your stay overall and we hope you stay with us again soon, Many Thanks.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Hotel Adventure
Very good price.nice breakfast.very comfortable
Stayed 1 night in Feb 2023
Response from The Quarter reception team on 26 Feb 2023
Dear Patrick, thank you for the review an we are glad you enjoyed your stay. Many Thanks

4/10 Poor

Mohamed

Liked: Cleanliness, room comfort
Disliked: Staff & service
The recpicienist was rude and mean to me . She want to charge me £25 for checking at 12 And refuse to keepvmy bag for 2 hours without money!!!
Stayed 1 night in Feb 2023
Response from Team Qtr on 8 Feb 2023
Dear Guest, Check out with us is 11am. This is made clear on the welcome sheet in your room. At 11:15 housekeeping called to your room to see if there was any issues as you had not yet checked out and you were not on the premises . You arrived back at our property at 12:20pm after many failed attempts of contact by the receptionist, and then eventually checked out at 12:40pm. At this time a late check out fee incurs. As you refused to pay this charge which is our company's policy and after taken into consideration the attitude and behaviour you showed towards the receptionist, we felt it only necessary to refuse the use of our complimentary luggage storage services. We hope you had a safe trip home. Kind Regards, TWC

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2023
Response from Quarter on 10 Feb 2023
Many thanks Megan for the review, we appreciate your custom and hope you stay with us again soon. TWC

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great for the price.
Stayed 1 night in Jan 2023
Response from Quarter on 10 Feb 2023
Many Thanks Lauren for the review and we hope you stay with us again soon, TWC

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and decor, which has an urban feel to it. Our room was lovely!
Stayed 1 night in Jan 2023
Response from Quarter on 10 Feb 2023
Dear Jan, Many thanks for leaving us a review. We are so glad you enjoyed your stay and we hope you come back soon, TWC

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Quarter on 10 Feb 2023
Dear Karthik, Many Thanks for leaving us a review and we hope you visit us again soon, TWC

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Quarter on 10 Feb 2023
Dear Guest, Thank you for leaving us a review and we hope you stay with us again soon, TWC

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but overpriced for what it is
Great location but very small room and very small bed. The place is more like a private room hostel as opposed to a hotel. Breakfast was fine but very simple - cheap cheese and ham slices and cheap bread etc. The bed is very, very soft and queen size - so smaller than double - and it was up against a wall at the side and bottom so the inside person has to climb over the outside person to get out. The floors and walls are lino and our roof wasn’t finished or covered over. Overall, the location is good but we felt we paid too much for what we got.
Stayed 1 night in Jan 2023
Response from Quarter on 10 Feb 2023
Dear Guest, we appreciate you leaving us a review. We appreciate your comments on the layout and décor of the rooms. We can assure you are prices are among the best in Belfast ! our beds we have sparred no expense in and the layout of the room has been designed to give you as much space as possible. We appreciate your custom and thank you for leaving us a review. Next time your staying why not try our Gregory property with large spacious rooms, King size beds and a gorgeous victorian lounge. Many Thanks, TWC

2/10 Terrible

William

Travelled with group
Disliked: Staff & service, room comfort
Problems
Bad service and accused of smoking in the hotel and was told to pay £120 for something that wasn’t my fault.
Stayed 1 night in Jan 2023
Response from Quarter on 12 Jan 2023
Dear William,When there is damage noted in rooms we have to contact the guests staying in that room, in which case there was a burn mark in your room after your stay therefore you had been contacted. You had also been charged a misconduct fee for breaking the hotel policy before the burn was found.

10/10 Excellent

Huiji

8/10 Good

Jonilynn Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Quarter on 6 Jan 2023
Thank you for taking the time to leave us a review, we hope to welcome you back again soon

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2022
Response from The Warren Collection on 3 Jan 2023
Thank you for your review we look forward to welcoming you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, clean, quiet
It was clean, quiet, reasonably priced. It was fun to stay.
Stayed 2 nights in Dec 2022
Response from The Warren Collection on 3 Jan 2023
Thank you for taking time to leave us a review we look forward to having you as our guest again soon.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice continental breakfast
Stayed 1 night in Dec 2022
Response from The Warren Collection on 3 Jan 2023
Thank you for your review we are happy to hear your enjoyed your stay with us, come back again soon.